Why Paro?

Mission: Our mission is empowering finance and accounting professionals to embrace and succeed in the future of work. We do this by providing freelancers with a platform to grow and manage their book of business, along with tools to predict their future earnings. Our machine-learning algorithms create custom matches between freelancers and businesses who need their support, and the quality of work delivered is unparalleled.

Vision: We are creating a boundaryless workforce where labor is the analog. Our future of work is optimized at the skill and task level, and makes finding perfect-fit talent as simple as buying a product on Amazon. A mass migration to the freelance economy is already underway, and many leading analysts predict that 50% of the workforce will be freelancing by 2025. By capitalizing on this generational shift, we are disrupting the $150bn antiquated finance and accounting industry. We are backed by Revolution Ventures, Global Founders Capital, FJ Labs, and other leading investors and angels.

Culture: Collaboration is key to the Paro Home Team. Together, we curate an open environment and encourage constant feedback to create great experiences for our freelancers and guarantee success for our clients. We live and breathe our values and have a whole lot of fun along the way.

What We Do:

We help growing companies gain confidence in their finances. Paro matches businesses with the highest vetted bookkeepers, accountants, financial analysts, and CFOs who provide remote, on-demand, hourly support when clients need it. We only accept 2% of applicants into our highly curated network of experts, so clients know they’re working with the best of the best.

Position Overview:

As the Head of People, you’ll partner with the CEO and senior leadership team to design, implement, and drive people strategy and operations in alignment with overall business plans and objectives. Your primary responsibilities include owning the company’s overall People practices, People programs and People processes, and our recruitment strategy. You will be tasked with building upon the successes of the company’s existing People org, DEI initiatives, and implementing necessary org changes required to accelerate our growth, keep employees engaged, and develop / retain high performers.

Role Outcomes:

• Culture and Values: amplify and preserve the Paro Home Team’s culture
  • Preserve Paro as a place where employees feel at home and can bring their whole, authentic selves to work
  • Design, implement and manage best practices for employee empowerment, appreciation, and celebration. 
• Talent Development: create opportunities for our employees to spread their wings
  • Design, implement and manage programs for professional development, including, but not limited to, one-on-one coaching, training, mentorship programs, and employee recognition
  • Build and scale performance management programs
• Talent Acquisition: help us hire the best of the best
  • Drive Paro’s employment branding strategy, metrics for success, and measure impact
  • Refine, formalize, and implement the company’s interviewing process
• Organizational Structure: create scalable People processes
  • Build upon success of the company’s existing org and implement any necessary org changes required to build the infrastructure for scale
  • Design and implement salary & option ranges and the role scorecard(s) for every function & level at the company
• Miscellaneous
  • Serve as a peer to provide strategic guidance and coaching to founders and company leadership
  • Report to the board on people performance, organization and strategy

Competencies:

• Able to build trust with employees – shows empathy, honesty and integrity. Able to have difficult conversations successfully
• Able to develop people – effectively coaches people in current roles and prepares them for future roles
• Strategic thinking – able to independently see and communicate the big picture in people operations; determines opportunities, risks and identifies best practices for the company to use. Can creatively generate approaches to problems
• Ability to get hands dirty – has a “can do,” “no task is too small” attitude. Can jump in where needed
• Collaborative – can provide thought partnership / problem-solving with senior leadership, board members, department heads, and / or managers to carry out initiatives 
• Recruiting know-how – has a strong understanding of recruiting “A-players” inside of a high-growth business
• Organized – able to plan and manage projects & budgets with a tight focus on execution and attention to detail. Able to independently prioritize and drive initiatives
• Nimbleness – gracefully navigates and adapts to an ever-changing environment with a million balls in the air and is able to pivot quickly in other directions if priorities shift
• Judgment – exercises the ability to come to sensible, logical conclusions in complex situations in alignment with the company’s values and mission
• Nice-to-have: Direct experience at a rapidly-scaling technology startup (e.g. your company grew headcount 3-5x in 12-18 months)

Our Values:

At Paro, we pride ourselves on our strong value-oriented culture—which we created together as a team—and look to bring on new team members who also embody these values.

Enjoy the journey
We bring energy to an antiquated and stale industry
We embrace fun
We don’t take ourselves too seriously

Have each other’s backs
We are a team; we win together and lose together
We can handle anything
We feel confident to take risks because we serve as each other’s safety net
We are a community, not just a workplace

Do the right thing
We don’t cut corners; we take a long-term view of success
We deposit in the Karma bank
We are loyal to clients and freelancers
We are transparent and don’t hold ulterior motives

Take smart risks
We believe that trying and failing is better than not trying at all
We think creatively about obstacles
We challenge assumptions
We are nimble

Never settle
We invent new ways to do what we do
We want to be comfortably uncomfortable and encourage each other to take on new and more challenging projects
We are each accountable for every team member being their best and push each other and give others permission to push us

Be yourself
We bring our whole selves to work; we're cool with who you are, professional and otherwise!
We recognize that everyone brings something important to the table and that conflict helps us grow
We are sensitive to our differences; we value being yourself while making space for others to be themselves
We are committed to creating a culture of inclusion as we grow

Paro is an equal opportunity employer dedicated to promoting diversity, multiculturalism, and inclusion. We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin and all the other fascinating characteristics that make us different.

Benefits:

• Competitive salary + stock options + team-based performance incentives
• Fun and challenging environment that propels career growth
• Medical, dental, and vision insurance (Paro pays 50% of employees’ elections)
• Flexible work from home policy
• Unlimited PTO – we trust you
• Monthly happy hours and team outings
• $300/year health stipend (e.g. gym dues)
• Catered breakfast Mondays + Fridays with fully stocked fridge/pantry at all times
• Great office location in Gold Coast, steps away from public transportation
• In any month in which there is not a federal holiday, the entire company takes a day off (typically a mid-month Friday). 
• Commuter benefits: Pre-tax commuter cards