Human Resources Business Partner
At Groupon, we spend our days developing tools that help small businesses thrive in their local communities. We’re a technology company building products that positively impact the lives of the 48MM people and 100,000 merchants that use them every single day. With thousands of employees across 16 countries, we operate at a global scale but still maintain a culture that inspires innovation, rewards risk-taking, and celebrates successes.
Are you ready to take on an HR challenge to grow and develop Groupon’s biggest asset - our people?
Human Resource Business Partners at Groupon aren’t just doing the transactional elements of HR, they’re highly integrated in their designated business group and partner closely with leaders to help craft programs and policies. As a young yet evolving company, we’ve grown a robust HR department with dedicated resources for each business unit, along with Centers of Excellence for each of our HR functions. However, because we’re only 9 years old, there are still plenty of ways employees can impact, change, or improve how their department works. We want you to join our nimble, impactful, and creative HRBPs as they build successful relationships between multiple partners and deliver value across the entire company. If you're a great fit, you will be responsible for identifying business needs and working with the regional Centers of Excellence to deliver high quality solutions to internal customers.
You will serve as an HR Partner at our Chicago headquarters. While you will have a large team around you, you will be the point person for hundreds of sales representatives, support teams, and business leaders, on a variety of HR items like investigating issues, providing HR policy guidance and interpretation, supporting hiring and onboarding programs, helping managers become better coaches, provide career development, build morale and do the myriad of things that can support productivity across the board.
Other core responsibilities include:
Be a strategic partner to multiple business and functional leaders, establishing HR business objectives that align with the overall company plans and objectives
Partner with the HR organization in delivering key employee processes including performance and compensation planning
Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention
Provide HR policy guidance and interpretation on everything from business unit restructures, workforce planning to organizational planning
Coach management on performance management discussions, employee relations issues, discipline matters, and promotion / transfer / termination discussions
Analyze trends and metrics in partnership with the HR group to develop proactive solutions, programs and policies
Conduct effective, thorough and objective investigations as needed.
Conduct regular and frequent meetings with respective business units
Stay up-to-date on legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance
Identify training needs for business units and individual coaching needs
Facilitate training programs locally
Participate in evaluation and monitoring of success of training programs
Provide compensation and benefits support, teaming with our global compensation team and collaborate in the creation of Sales Incentive Plans
Collaborate with the various HR Centers of Excellence like inclusion & diversity, comp, talent development, and HRIS
Enjoys working hard; is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others.
Is easy to approach and talk to; spends the extra effort to put others at ease; can be warm, pleasant, and gracious; is sensitive to and patient with the interpersonal anxieties of others; builds rapport well; is a good listener; is an early knower, getting informal and incomplete information in time to do something about it.
Knows how businesses work; knowledgeable in current and possible future policies, practices, trends, and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace.
Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn't show frustration when resisted or blocked; is a settling influence in a crisis.
Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Learning on the Fly
Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Leading with Influence
Managing relationships with productive influence not necessarily authority
Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
You will need a bachelor's degree in Business Administration, Human Resources, or related field
2- 5 years of HR experience with a minimum of 2 years as an HRBP or Generalist. Exposure to experience with compensation practices, organizational effectiveness, employee relations, diversity and inclusion, recruiting and performance management required. It would be advantageous if that experience occurred in a larger, tech company with a global matrixed organization.
Additional notable qualifications:
Experience presenting to a large number of employees, and delivering feedback to all levels of employees needed. Doing so with senior leadership a plus.
Experience implementing HR strategy that supports company objectives
Experience utilizing Workday as the system of record for HRIS a strong plus
Experience delivering and facilitating training programs
Knowledge of US employment law
Groupon provides a global marketplace where people can buy just about anything, anywhere, anytime. We’re enabling real-time commerce across an expanding range of categories including local businesses, travel destinations, consumer products, and live or lively events. At the same time, we are providing advertising options and tools that merchants can use to grow and manage their businesses. Culturally, we believe that great people make great companies and that starting with the customer and working backward moves us forward. Community matters to us on an internal, local and global scale—it’s fundamental to our company’s growth and to the well-being of the world at large. We also value self-awareness, candor, lunch and WiFi. If we match with you, please apply to join us.