Human Resources Implementation Consultant

| Northwest Suburbs
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Job Description:

We are looking for a Human Resources Implementation Consultant with customer service experience and technical skills to assist new clients’ transition to their new payroll and human resources provider, Paylocity. The HR Consultant is responsible for evaluating and defining a client’s needs while consulting in the configuration of our HR applications to meet their needs. This includes but is not limited to converting HR data, providing consultation on the implementation of performance management, on-boarding and coordinating the use of our self-service portal.

 

Performance Objectives

  • Help clients with simple setups strategically integrate the full suite of HR products and solutions within our Paylocity application through the use of effective project management coupled with a consultative HR approach
  • Provide industry leading customer service
  • Conduct an introduction call to verify contracted HR products, understand client priorities and craft a suggested timeline for the implementation of all HR products
  • Conduct an alignment call to answer HR product specific questions, collect HR data and configuration requirements
  • Work directly with clients to assist in the day-to-day functions supporting our HR solutions throughout the implementation process
  • Research and provide guidance in the interpretation of human resource policies
  • Coordinate internally between the client and multiple Paylocity departments to ensure clients have every tool needed to use our HR products to their fullest extent
  • Some travel up to 5% required
  • Other duties as assigned

Experience and Skills:

  • Bachelor’s degree in human resources or related fields preferred
  • Previous customer service or client interfacing role preferred
  • Knowledgeable in labor laws, hiring, terminations, recruiting, benefits administration and performance reviews preferred
  • Familiarity with a wide variety of HR concepts, practices and procedures preferred
  • Willingness to perform a full range of tasks and projects under supervision
  • Knowledge of employment law including ACA, FLSA, FMLA, ADA and COBRA
  • Strong interpersonal communication, writing and organizational skills
  • Ability to handle confidential information with sensitivity
  • Solid understanding of Microsoft Office Suite and Excel
  • Basic knowledge of Section 125 cafeteria plans preferred
  • SHRM certification preferred
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Location

Our office has modern workspaces, a cafe, and a gym. But since we're a talent-anywhere company, you may find our team members all over Chicagoland.

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