Human Resources Leader at Kin Insurance

| Chicago
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At Kin, we’re looking for self-motivated thinkers ready to make a change for our customers. We value tackling challenges and breaking down walls – but being chill about it.
Kin Insurance is an insurtech startup that sells affordable, user-friendly homeowners insurance. Unlike many startups that gather users and figure out how to be profitable later, we are selling a product that homeowners need and depend on now. We’re innovating in an industry largely untouched by tech, so we are always thinking big. 
We believe autonomy is key to job satisfaction, which is why we say the person closest to the problem should solve it. It’s also why we offer unlimited vacation time: we trust in our team to manage their own projects and time. If you want the chance to develop your skills, work with some of the best minds in the industry, and see what you’re really capable of, come learn and grow with us.
Notice: Due to the current circumstances of the COVID-19 pandemic, Kin Insurance has shifted to a remote workforce. While we hope to return to the office sometime soon, our priority is to maintain safe and healthy working conditions for our staff. For that reason, we will continue to operate, interview, and hire on a remote basis until further notice.
So, what’s the role?
Kin is looking to add an experienced, well-rounded HR professional to our small but mighty People team. We are looking for someone with a background in employee relations, HR administration, benefits management, payroll and compensation, on and off boarding, performance management, and employment law. We realize that’s a long list! You don’t need to be an expert in all of these areas but expertise in a few and familiarity in the rest would be ideal. We currently partner with a PEO service to provide overall support but we’ll value your opinion on how to shape decisions on these topics and future of the organization.
We’ve grown steadily over the last several years and we aren’t slowing down. We need a builder who can review our current programs and processes to find areas of improvement as well as build programs from scratch and drive them to completion. Your ability to use data and bring you expertise within HR will be essential as we look to evaluate our PEO and Benefit strategy, our compensation mix, and our performance management process - to name a few potential projects.
Part of our company culture includes creating a space where employees enjoy coming to work, everyone is empowered to solve business problems, and we are seen as an employer of choice. The People team drives a significant portion of this strategy, we’ll look to you to find creative ways to foster this culture.

I’ve got the skills...but do I have the necessary ones?

  • 5+ years of experience working within HR at a high growth company
  • Experience with many aspects of HR including: employee relations, HR administration, benefits management, payroll, employment law
  • Understanding of HR best practices and how to implement those practices
  • Experience partnering with technical leaders for: performance management, compensation analysis, leadership challenges
  • Works with a sense of urgency
  • Comfortable partnering with all areas of the business, especially our technical leadership team
  • Effective coach and influencer
  • Ability to work with all levels of the organization to build trust and rapport
  • Proficiency with GSuite, comfortable working with data, and using metrics to drive decisions
  • Experience within a customer service focused or B2C environment a nice to have but not required 

Oh, and don’t worry, we’ve got you covered. 
Being in the insurance industry, we recognize the importance of comprehensive benefits for you and your family. That’s why we provide a variety of options and coverage levels to customize a plan that’s right for you.
Commuter Benefit Plans
Flexible PTO
Flex Spending Accounts
Disability Insurance
Life Insurance
Onsite gym membership - once we return to the office
Rotating option of snacks - once we return to the office
Sodas, unlimited flavored waters, coffee
These are just some of the benefits and perks we provide!

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Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • jQueryLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • Red ShiftDatabases


Directly off of the Monroe Blue and Red Line stop, our office sites in the heart of the loop, with quick access to Millennium Park.

An Insider's view of Kin Insurance

What’s the vibe like in the office?

This company has inclusiveness that transcends all demographics. I love getting up every morning and walking through the doors at Kin! There is a vibe on the floor that makes a traditionally stuffy industry feel like we are changing the world!


Customer Service Consultant

How do you collaborate with other teams in the company?

Recent collaborations between the sales and customer service team inspired a new team altogether – Kin’s Customer Wellness Team, which I’m glad to be part of. It allows me to blend my sales skills with the CS team’s famous empathy when I check in with customers about their insurance and review their ongoing coverage needs


Sales Consultant

How do you make yourself accessible to the rest of the team?

In fast-moving startups, time is limited, but leadership should never be an afterthought. We create a culture where we share ideas at weekly all-hands, daily huddles, and over ping pong. I make myself available by moving my desk often and with formal one-on-ones with my team. The best ideas and vision come from the team collectively, not executives



What does your typical day look like?

In customer service, there is no such thing as a typical day! There is always something to learn and new ways to think creatively to assist our customers. Being able to think fast and adapt to situations keeps the job exciting. I enjoy problem solving and creating exceptional customer service experiences for everyone I interact with.


Insurance Operations

What are Kin Insurance Perks + Benefits

Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Pair programming
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Onsite Gym
Team workouts
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave for the primary caretaker. Acme Co. also provides 6 weeks of leave for the secondary caretaker.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Acme Co. hosts company outings Semi-annually.
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Fitness Subsidies
For our Chicago employees, we have an onsite gym
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
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