Learning & Development Associate

| Chicago
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As part of our learning strategy team, you will help with the design process for all GoHealth’s traditional classroom and technology enabled learning solutions. You’ll be working with subject matter specialists, program directors/managers to strategize effective ways to educate and train our people on industry related materials.

Due to the unprecedented situation of COVID-19, GoHealth has decided to protect our current and future employees by managing our business remotely. This is inclusive of interviewing, onboarding and each role day-to-day. Please consider that our roles will not be remote long-term and will return to an office setting once we're safe to do so following the guidance of local health authorities’ and the CDC.

Responsibilities:

  • Design, develop, and deliver clear, comprehensive, and highly effective training curriculum
  • Partner with the business to execute the GoHealth learning strategy and meet objectives
  • Conduct needs analyses to determine the needs of learners at all levels of the organization
  • Design and develop blended learning solutions, which include e-learning using Articulate 360, training guides, FAQs, and job aids to be used in classroom and virtual trainings
  • Deliver highly interactive and engaging training courses to sales agents and leadership
  • Tie learning objectives to conversion and quality metrics to drive performance
  • Review and continuously improve existing training content
  • Assess and advance the skill set capabilities of the training team, as well as agents and leadership
  • Administer learning management system, Bridge

Skills & Experiences:

  • Bachelor’s degree in a related field
  • 3+ years training delivery experience
  • 5+ training design and development experience
  • Adherence to adult learning principles and a structured learning process
  • Experience using e-learning authoring tools e.g., Articulate Storyline
  • Translate complex information into easily understandable content
  • Strong verbal and written communication skills coupled with Exceptional attention to detail and organization skills
  • Excellent relationship building skills
  • Collaborate with the business and ensure alignment with all levels of the organization
  • Comfortable working under pressure with multiple competing priorities and aggressive deadlines
  • Insurance sales experience preferred

Benefits and Perks: 

  • Open vacation policy
  • 401k program with company match
  • Medical, dental, vision, and life insurance benefits
  • Flexible spending accounts
  • Commuter and transit benefits
  • Professional growth opportunities
  • Casual dress code
  • Generous employee referral bonuses
  • Happy hours, ping-pong tournaments, and more company-sponsored events
  • Subsidized gym memberships
  • GoHealth is an Equal Opportunity Employer

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • HubSpotCRM
    • MailChimpEmail
    • MarketoLead Gen

Location

Our company is in the River North area with plenty of coffee shops and restaurants. GoHealth is near the Chicago Brown line and bus stops close by.

What are GoHealth Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide 6 weeks of paid recovery time for new mom's and two weeks of bonding time to all new parents.
Flexible Work Schedule
Family Medical Leave
Company sponsored family events
Acme co. sponsors family oriented events Semi-annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Pet Friendly
Acme Co.'s pet policy is Occasional bring your pet to work days.
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like The ability to attend job related conferences and seminars.
Lunch and learns
Acme Co. hosts lunch and learn meetings once per quarter.
Cross functional training encouraged
Promote from within
Mentorship program
Our mentorship program includes Cross-department program.
Customized development tracks

Additional Perks + Benefits

Happy hours, ping-pong tournaments, and more company-sponsored events. Gym Membership Subsidies
Company Sponsored Health & Wellness Initiatives. Employee Referral Bonuses. Open Vacation Policy.

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