MANAGER, EDUCATION AND DEVELOPMENT

| Chicago

We’re here to ensure the advertising industry and the people in it are healthy and engaging positively and effectively with those around them. We’re here, ultimately, to improve the lives of people working in the media industry. And we take our responsibility seriously.
 

ABOUT THE ROLE

 

Centro’s Manager of Education & Development serves as the internal training expert who will lead corporate learning and development and facilitate alignment and collaboration amongst a team of training experts leading continuous improvement initiatives across the company. The role serves as a champion for learning (building programs, designing and implementing initiatives) while engaging and aligning stakeholders to accelerate learning and adaptation which enables us to achieve Centro’s mission, vision, values and strategic goals.  This role will help assess and identify the business’s training and development needs.  This role actively searches, creatively designs, and implements effective methods for enhancing performance and recognizing outstanding performance. The business is highly dependent on the training and support from the training department, which implies that the manager monitoring the activities of the department must have mix of strong business acumen, be highly experienced, motivated, and dedicated to quality training.

 

CORE RESPONSIBILITIES

 

LEADERSHIP

  • Leads, develops, and manages an ambitious high-performing team. Ensures that members of the Education & Development department are equipped with the right skills, tools, and talents necessary for executing their duties
  • Develop, implement and analyze onboarding and skill specific learnings for our R&D team (Engineers, Developers, Product, UX and UI) that support our Software, Basis
  • Always maintains a full perspective of the business, placing emphasis on education and development
  • Oversees all activities of the department and identifies the business’s developmental needs ensuring that there is consistency with core competencies and goals
  • Leads the strategic planning, development, implementation, and maintenance of both initial and ongoing training programs across the business ensuring proper execution at all levels of the department. Specifically, New Hire Orientation, Onboarding, Departmental and role related technical/skill training
  • Ensures consistency in the delivery and application of training standards across the business and oversees the planning, prioritization, and development of new training programs and initiatives, ensuring alignment with the business overall strategies, objectives, and needs
  • Monitors and ensures the achievement of results within the approved training department budget
  • Partners with HR leadership in the deliberation and establishment of both short and long-term departmental strategies
  • Drives a culture of constant improvement, identifying, and implementing projects in order to increase business-wide effectiveness and efficiency
  • Constantly evaluates the department’s workload in order to guarantee optimal activity

 

STRATEGY

  • Plays a strategic role in charge of approving and developing effective training programs and materials, making regular modifications to programs where necessary
  • Develops and documents the training path for key positions within the business and communicates information as needed
  • Plays a leading strategic role approving and guiding strategic proposals from the E&D team, while also taking initiative to develop and drive training strategies that promote an environment where all employees feel valued and respected
  • Ensures that all strategies implemented are aligned with the overall business priorities and goals
  • Guarantees consistent application, implementation, and improvement of approved strategies at all levels and departments within the business

 

COLLABORATION

  • Collaborates with other human resources departmental leaders in defining strategies and ensuring their alignment
  • Liaison with various other departmental heads and managers ensuring proper execution of ongoing departmental training programs in order to achieve the desired results and ultimately improve the overall performance of the business. 
  • Collaborates with departmental heads and managers in order to establish and maintain training metrics and to evaluate the effectiveness of training
  • Partners with key stakeholders ensuring adherence to the latest industry trends and practices

 

ANALYTICS

  • Keeps track of departmental training records and develops opportunities in addition to developing dashboard reporting for all levels in the business
  • Conducts analyses in order to identify and define present and future training needs
  • Draws strategic reports and recommendations from all completed training programs meant for senior HR management, executives, departmental heads and other stakeholders

 

QUALIFICATIONS

  • 6+ years of experience with increasing Education & Development or companywide trainings
  • Exceptional written and verbal communication
  • Knowledge of adult learning principles and the ability to apply them to creation and facilitation to a wide array of learners
  • Experience with Learning Management System and third-party e-learning vendors
  • Ability to facilitate and design learning programs
  • Someone who will promote a positive culture and work environment based on an agreed set of shared values

 

Centro is an Equal Opportunity Employer. We respect and support an inclusive workplace diverse in thought, perspective and culture. We celebrate all team members regardless of gender/identity, sexual orientation, race or cultural background, religion, physical disability and age. We are better together.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • Maria DBDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • MixpanelAnalytics
    • PixelmatorDesign
    • SketchDesign
    • Aha!Management
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • Oracle EloquaLead Gen

Location

The Chicago Loop is a great place to work, located in a central area of Chicago accessible to major public transportation, dining and shopping.

An Insider's view of Centro

How would you describe the company’s work-life balance?

Instead of balancing work and life, it’s about blending the two. As a parent, I may need to leave for part of the day or before 5. Everyone here understands and I don’t feel guilty. Even if I’m not sitting at my desk from 9-5, my work and my teams work will still be done on time. Centro is giving me the opportunity to live the best life I can.

Matt Klaers

Manager, Financial Reporting

How do you empower your team to be more creative?

There’s an incredible balance of freedom, drive, and fun that I’ve only experienced at Centro. On an engineering team retreat this summer, the plan was to code from 10 AM – 2 PM on a fun team-based competition and then go outside to enjoy the day. The team would not stop coding until 10 PM! Of course, this was followed by 6 hours of karaoke.

Mike

VP, software engineering

What are Centro Perks + Benefits

Centro Benefits Overview

While our people work to change an industry, we reward them with industry-leading perks. It’s not just about the free snacks and onsite yoga (although they help)—it’s about making sure Centrons feel happy, healthy and fulfilled when they come to work.

Culture
Volunteer in local community
Centro offers each employee one day per calendar year to use for community work or volunteering opportunities. Local offices regularly organizes group volunteer activities for employees.
Partners with Nonprofits
Centro partners with local non-profit organizations to support various causes and to organize group volunteer events for employees.
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Someone's primary function is managing the company's diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
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