The Role 

The Talent Operations Team at Green Thumb is responsible for propelling the growth of our company by delivering innovative, integrated, and scalable technology and process solutions to ensure we continue to hire top talent while creating the best experience possible. The Manager, Talent Operations will be responsible for ensuring and optimizing four key components of our business: TA Systems; Analytics; Onboarding & New Hire Experience; and Process, Documentation & Training for our Green Thumb People Team. This role will work to build a holistic view of our portfolio of technology and vendor partners to drive prioritization of efforts, identify synergies, and drive talent insights to our leaders. You should be comfortable being in a hands-on role where you will be responsible for managing and want to help shape the way Green Thumb views the Talent Operations function.

Responsibilities 

• Oversee all talent acquisition vendor agreements, technology, change management, process improvement working closely with TA leadership
• Drive, lead and support all aspects of recruitment technology projects from implementations, integrations, and optimizations
• Develop and execute comprehensive project plans for technology updates and process changes, including coordination of resources involved
• Partner with recruitment team to understand recruitment technology pain points and drive solutions to optimize
• Partner with all onboarding parties (people team, payroll, technology, accounting) to build new hire workflow to streamline onboarding for new hires
• Build documentation and training for recruitment technology including applicant tracking system including scheduling, sourcing, job creation, reporting, CRM usage, sourcing, offer creation, etc.
• Manage vendor relationships in partnership with TA leadership to ensure ongoing education and optimization of tools drives ROI
• Maintain professional and technical knowledge of project management tools and resources
• Ensure confidentiality and data integrity of all employee records

Qualifications  

• Bachelors Degree required; 5+ years experience in project management, system integrations or human resources operations role ideally in growth environment supporting talent acquisition preferred
• Strong project management skills with a background in developing and executing new initiatives and change management with speed, accuracy, and efficiency
• Highly analytical thinker with current knowledge of how to assess data, extract insights, and tell the story of various technology systems using Microsoft Excel and Tableau
• Advanced level understanding of data analytics tools – Excel and Tableau required
• Advanced level understanding of system integrations with proven experience launching new technology with various stakeholders and partnering closely with technology
• Must have a background with various technology platforms with the ability to configure and troubleshoot as a super admin for ATS, CRM, and ancillary systems
• Proven change management background with ability to understand how technology challenges and process challenges impact the business and efficiently come up with successful solutions to meet (and exceed) stakeholder needs
• Proven experience setting and meeting deadlines and commitments, experience facilitating RFPs, implementing new technology including technical integrations using APIs and webhooks
• Strong background in influencing behaviors with a track record of working effectively and building buy-in with cross-functional leaders and peers
• Highly motivated, self-directed, innovative, and able to work independently or among teams with keen judgement, common sense, and resourcefulness
• Possesses a high level of critical thinking
• Operates with a high level of professionalism and integrity, including dealing with confidential information
• Must understand and comply with the rules, regulations, policies, and procedures of Green Thumb
• Must have a solid understanding of the Cannabis laws, rules and regulations and passion to further their understanding and knowledge of the industry and the laws

Additional Requirements 

• Must pass any and all required background checks
• Must be and remain compliant with all legal or company regulations for working in the industry