Office Manager at Narrative Science

| Chicago
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Narrative Science is looking for an enthusiastic and detail-oriented Office Manager to join the team in Chicago.  Narrative Science creates software that writes stories from data to drive understanding and results. As the Office Manager,  you’ll be a go-to person for our employees and have your hand in a variety of day-to-day office and administrative needs. You have a lot on your plate but you thrive in a versatile and fast paced environment.  As someone who is collaborative, humble and takes ownership, you are the epitome of our Team First virtue and strive for the highest level of service. 

RESPONSIBILITIES

  • Create a welcoming and professional first impression of the company by greeting visitors, including prospective employees, customers and investors
  • Oversee the ordering of weekly meals, snacks, beverages and supplies
  • Maintain the office space to ensure common areas and conference rooms are tidy throughout the day and the kitchen is stocked
  • Provide administrative support to our Executive Leadership Team including calendar management and travel arrangements
  • Plan and execute internal and external events
  • Schedule company interviews
  • Post positions in our ATS (applicant tracking systems) and on external sites to ensure postings are current and updated across all channels
  • Manage preparation for interviews and post-interview meetings
  • Oversee onboarding process for new hires including pre-employment checks
  • Schedule and route pre-employment assessment tests and results
  • Administer and maintain HRIS system (e.g. Zenefits) including creation of new hires, updates, running reports
  • Create and maintain employee files
  • Support a variety of teams in ongoing initiatives as well as the implementation of goals, programs and policies
  • Contribute to the company culture with an outgoing, fun and positive attitude

QUALIFICATIONS

  • Bachelor’s degree and a minimum of four years of related experience
  • Customer service experience with high service orientation
  • Excellent written, verbal and interpersonal skills
  • Exceptional multi-tasking and prioritization skills
  • Strong professional and work-ethic skills
  • Previous logistical coordination or scheduling experience
  • Proficiency with office technologies such as email, internet and Google Apps
  • Knowledge of Applicant Tracking and/or HR systems is a plus

ABOUT NARRATIVE SCIENCE

Narrative Science creates software that writes stories from data to drive understanding and results. Powered by artificial intelligence, our technology automatically turns data into easy-to-understand reports, transforms statistics into stories, and converts numbers into knowledge.

Narrative Science works with customers including Deloitte, USAA, Credit Suisse, and members of the U.S. intelligence community, empowering them to understand and act on key business metrics, make better decisions and focus talent on higher-value tasks -- all through the power of data storytelling.

At Narrative Science, we embrace the diverse backgrounds, experiences, and perspectives of our future employees, colleagues, customers, partners and other stakeholders. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, genetic information, or any other characteristic protected by law.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • TensorFlowFrameworks
    • PostgreSQLDatabases
    • TrelloManagement
    • notionManagement
    • WordpressCMS
    • SalesforceCRM
    • MarketoLead Gen

Location

Located in the heart of the loop, our office provides easy access to public transportation and some of Chicago's favorite destinations.

An Insider's view of Narrative Science

What are some social events your company does?

The Social Committee (which is comprised of volunteers from different teams) plans various events throughout the year including company outings and gathering to embody the company culture. Thanks to this committee, employees enjoy in-person and virtual events; pop-up game nights, annual Oktoberfest, a Summer and Holiday party among ad hoc events.

Natalie

Product Marketing Manager & Associate Designer

How do you collaborate with other teams in the company?

At Narrative Science, teams collaborate every day. When it comes to background, experience, and points of view, we are a very diverse company, and our employees take full advantage of that. It isn't uncommon to see functional teams pulling in members from other teams to work on initiatives together or even just to get another opinion.

Anna

Director of Growth Marketing

What makes someone successful on your team?

The people that succeed on the Narrative Science Customer Success team are those who are naturally curious, have a bias for action, and put the company first. Our team is ultimately responsible for building relationships, solving problems, and creating exceptional experiences for our customers.

Teddy

Director of Customer Success

What unique initiatives do you have that encourage innovation?

At Narrative Science, we support a spectrum of innovation ranging from our standard engineering process, through Hack Days and Hackathons, to our ongoing Incubator team. Narrative Science is only successful if we hire smart and self-motivated people, so we’re committed to giving them the support and space they need to innovate.

Nate

Chief Scientist

What are some things you learned at the company?

On the job learning isn’t just a role description, it’s a reality. In 6 months, I have learned Python scripting, HTML tagging, and API configuration. Colleagues taught me about NLG & NLP, Gross & Net Retention, and freshwater & saltwater eels. But most importantly, NS has taught me that we shouldn’t be afraid of data, data should be afraid of us.

James

Solutions Consultant

What are Narrative Science Perks + Benefits

Narrative Science Benefits Overview

We offer a full range of benefits including Medical, Rx, Dental, Vision, FSA (for medical and dependent care expenses), Commuter Benefits, Life Insurance, Short and Long Term Disability, Paid Parental Leave, and 401k options for you and your family. Our people manage their own schedules, work hard, take time off when they need it—and come back refreshed and ready to dive back in.

Culture
Volunteer in local community
We thrive on knowledge-sharing and giving back to our community. Our employees speak at events, with other tech organizations, and we work with non-profits to support our communities.
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Join one of our amazing employee groups—NS Cares, Diversity, Equity & Inclusion Committee, Women’s Group, Social Committee.
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Diversity
Highly diverse management team
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
Time allotted for learning
Customized development tracks

Additional Perks + Benefits

Standing desks. Catered weekly lunches. Flexible vacation policy. Company events. Free eats & drinks. Free gym access & bike parking. Personal MacBook Air. Community engagement opportunities. Internal learning and development opportunities. Referral program & incentives.

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