Office & Talent Coordinator at One North

| Chicago
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One North, a digital agency recently acquired by TEKsystems Global Services®, is looking for a dynamic and driven Office & Talent Coordinator to join our team.

We help some of the world’s most complex organizations stand out from the crowd by delivering breakthrough brand experiences. Leveraging expertise across strategy, brand and experience design and technology, our experts use digital to reimagine how clients connect, communicate and engage with their audiences to win new business, strengthen client relationships, and attract and retain top talent.

PRIMARY OBJECTIVE

Have you ever been described as the “go-to” point of contact to get things done? Do you thrive in a fast-paced environment where there’s never room to be bored? Are you searching for a role that’s not the same exact thing, day after day? If the answer to these questions is a resounding “YES,” then this is the opportunity for you!

As the connector of Employee Experience, Recruiting, HR and Office Management, the Office & Talent Coordinator role is incredibly high-touch in the organization, and the support they provide is critical to our operations. We are looking for someone who is a self-starter, gritty, entrepreneurial and thrives by creating order in chaos. The ideal candidate is someone who enjoys staying busy, is detail-oriented and organized, enjoys working closely with others to solve problems, while also possessing the drive to push self-directed projects through to completion.

RESPONSIBILITIES

(Note: One North is primarily working remotely during the pandemic, but in-office responsibilities will eventually be part of this role.)

Employee Experience

• Manage the new hire onboarding process, becoming new hires’ primary point of contact and their introduction to One North. Schedule orientation meetings, prepare new hire materials and manage associated logistics.

• Coordinate Lunch & Learns; create and update internal events calendar.

• Facilitate employee engagement programs, such as free lunches, happy hours and occasional office activities and events.

• Facilitate the communication of action items required internally for any change in employee status – including new hires, contractors, promotions, role changes and departures – while tracking completion of tasks.

• Research venues, catering, pricing etc., to plan events.

• Update company intranet with documents, reminders, training materials, templates, birthdays and more.

• Coordinate bi-weekly All-Company Meetings.

• Develop and understanding of company operating structure, and when appropriate, direct employee inquiries to the proper team or individual for assistance.

• Help drive Values Council culture initiatives throughout the company.

• Assist colleagues with ad hoc needs – we are looking for someone who is willing to help with anything and everything.

Office Management

• Manage reception responsibilities, such as front desk coverage, daily mail distribution, welcome display updates, etc.

• Be present at the front desk to greet visitors and receive deliveries from 8:30 am – 5:00 pm Monday-Friday, and coordinate front desk coverage when you are away.

• Ensure all scheduled visitors are added to the building’s security system prior to their arrival.

• Manage overall appearance of One North’s office space, including wiping down desks and white boards, washing dishes in the sink, tracking repairs that may be needed, tidying up the office and preparing meeting rooms.

• Lead relationships with building facilities team and vendors, and manage office requests submitted by employees (ordering ID badges, communicating building announcements, etc.).

• Order food and snacks for meetings and special occasions, while staying on budget.

• Order office supplies and track inventory, keeping the office (and its beverage refrigerator) stocked and the supply closet organized at all times.

• Perform occasional supply runs (sometimes Instacart can’t get donuts here fast enough!).

• Manage intra-office communications through email announcements, lounge monitors, SharePoint and other special requests.

• Assist employees with day-to-day requests, connect employees with the appropriate TEKsystems support team, and escalate issues when necessary.

Additional Support

• Assist with all onsite interviews, including front-desk reception and hospitality, interview room preparation, and keeping the interviewing team organized and on schedule.

• Administrative support with PeopleSoft

SKILLS AND QUALIFICATIONS

• 1 or more years of Administrative, HR, Office Management or related experience, with a majority of that at a growing or startup organization

• Attention to detail

• Strong work ethic and an unfaltering positive attitude

• Professional communication skills and presence

• Thoughtful, proactive approach to projects

• Strong prioritization and organization skills; our business moves quickly and requires multitasking and self-direction

• Self-starter who can manage workload effectively with competing demands for time

• Resourceful, comfortable working autonomously and utilize good judgement when making decisions

• Trustworthiness and discretion with confidential information

• Proficiency with Microsoft Office Suite

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • SqlLanguages
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • ExpressFrameworks
    • MeteorFrameworks
    • Node.jsFrameworks
    • Vue.jsFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • Google AnalyticsAnalytics
    • KissmetricsAnalytics
    • OptimizelyAnalytics
    • AxureDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • FigmaDesign
    • BasecampManagement
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • TrelloManagement
    • WordpressCMS
    • SitecoreCMS
    • HubSpotCRM
    • SalesforceCRM
    • SendGridEmail
    • MarketoLead Gen
    • Oracle EloquaLead Gen

Location

Our office is located just off the Chicago Riverwalk at the corner of Wacker & LaSalle streets. However, we're currently working together remotely.

An Insider's view of One North

What are some social events your company does?

We have a couple of holiday parties every year where people can unwind and have fun. Also, there are always things that people are doing around the office that anyone can join in on: Bake sales, tech talks, going out for a drink after work. The people here certainly know to have fun when they want to!

Jeff

Senior Developer

What projects are you most excited about?

I really enjoy working with “managed apps,” which keeps clients’ sites and applications the most updated. These projects enable me to get a variety of expertise in all the different platforms we support. I’m a part of all our clients’ implementations, which is challenging and rewarding, and enables me to work with all kinds of clients and teams.

Stephanie

Architect

What does career growth look like on your team?

You are very much encouraged to grow your career in the direction you choose, whether that’s a linear progression or something totally different. Thanks to my manager’s nurturing of my interests and the company’s support of my education and professional development, I was able to create my own career path and grow into my dream hybrid role.

Alexa

Front-End Designer and Developer

What is your vision for the company?

Our aim is to help our clients develop and advance their brands through digital strategy, brand & experience design and technology. Whether it’s helping our clients drive revenue, create stickier client relationships or attract, grow and retain talent, we are the glue that helps our clients engage their most important audiences.

John

CEO

What projects are you most excited about?

Recently, I implemented single sign-on for a client’s website and switched their search platform to Solr. This project gave me the opportunity to learn and work with new technologies such as federated authentication, OWIN, Azure Active Directory, and obviously Solr. Becoming familiar with these has been a huge addition to my skillset.

Erik

Architect

What are One North Perks + Benefits

One North Benefits Overview

We recognize that our employees are more than digital experience geniuses – they are regular people, too (with regular lives). That's why we've set up a generous employee benefit package to help them maintain a healthy work/life balance.

Culture
Friends outside of work
Eat lunch together
Open office floor plan
Diversity
Diversity Employee Resource Groups
One North has a [email protected] Employee Resource Group and access to additional ERGs and Employee Networks through our parent company, TEKsystems.
Hiring Practices that Promote Diversity
One North has established an Inclusion & Diversity Working Group that is tasked with attracting, hiring, cultivating and promoting Black talent.
Health Insurance & Wellness Benefits
Disability Insurance
One North offers company funded short-term and long-term disability insurance for all full-time employees.
Dental Benefits
One North offers dental insurance through MetLife to all full-time employees.
Vision Benefits
One North offers vision insurance through Vision Service Plan (VSP).
Health Insurance Benefits
One North's insurance through BCBS offers a PPO plan with an HSA. There is also an option to add a Hospital Protection Plan.
Life Insurance
One North provides company-funded life insurance to all full-time employees, with the option to purchase additional coverage if desired.
Wellness Programs
One North's Employee Assistance Program offers a health advocacy feature, and our financial wellness programs provide employees the tools and expert advice necessary to improve their financial health.
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Our 401(k) plan allows employees to save for retirement through pre- or post-tax contributions along with employer-matched funds for maximized savings potential. Vesting in the 401(k) is immediate.
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
One North employees can allocate pre-tax dollars to a Dependent Care Flexible Spending Account. Nursing mothers who are traveling for work can take advantage of Milk Stork delivery services for free.
Generous Parental Leave
Once employees hit their 1.5-year anniversary, they are eligible for the Parental and Primary Caregiver Leave benefits. Available leave time increases with tenure.
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
All full-time employees are eligible for 4 weeks of PTO per full year. The number of days an employee is eligible for increases with tenure.
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Our Transportation Benefits enable employees to also make pre-tax contributions to pay for parking and public transit needs.
Company Outings
Happy Hours
Parking
We offer employees discounted daily parking at a nearby garage.
Recreational Clubs
Professional Development Benefits
Tuition Reimbursement
Lunch and learns

Additional Perks + Benefits

Our comprehensive benefits program includes Blue Cross Blue Shield PPO Health coverage, as well as a health savings account with employer-funded contributions. We also offer Dental and Vision insurance. All of our full-time employees are eligible for Life/AD&D insurance and Short/Long Term Disability insurance free of cost, with the option to add additional voluntary coverage if desired.

One North's 401(k) plan allows employees to save for retirement through pre- or post-tax contributions along with employer-matched funds for maximized savings potential. Our Transportation Benefits enable employees to also make pre-tax contributions to pay for parking and public transit needs.

We know how important unwinding can be for inspiration, innovation and productivity. Our full-time employees earn 4 weeks of paid time off, in addition to company paid holidays. Employees also begin to accrue additional time off once they reach their 3-year and 10-year anniversaries with the business.

One North also understands how critical it is for parents to bond with their new additions. We provide paid Parental and Primary Caregiver Leave to assist and support employees who experience a new birth, adoption or foster placement of a child.

We also offer an Employee Perks Program that offers member-only discounts and corporate rates on everything from pizza and the zoo, to movie tickets, car rentals, and hotels.

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