Company: Oak Street Health

Title: New Hire Orientation Coordinator

Location: Downtown Chicago (30 W. Monroe St.)

Oak Street Health is a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare in medically underserved communities. By providing holistic, comprehensive and integrated care right in our patients' communities, we can help keep them healthy and reinvest cost savings in further care for those same communities and others. Since 2013, Oak Street Health has brought its singular approach to tens of thousands of people across the nation. With an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody Oak Street values and are passionate about our mission to rebuild healthcare as it should be.

For more information, visit www.oakstreethealth.com.

Role Description:
 

This role ensures a smooth, consistent, and engaging experience for all new hires. This is accomplished through coordinating all aspects of Oak Street's new hire programs. This role requires high attention to detail, strong organizational skills, and the ability to identify opportunities to streamline or improve existing processes.

Core Responsibilities:

• Oversees and administers all pre-hire communications with new hires once an offer has been accepted

• Coordinates day 1 orientation activities for bi-weekly new hire cohorts

• Partners with HR business partners to confirm facilitator availability for day 1 orientation

• Liaises with IT to ensure all required equipment has been issued as well as access to relevant apps and programs

• Communicates with hiring managers about new hire start dates and scheduling for the first week; provides managers with a new hire toolkit (e.g., onboarding checklist, 30-60 day check-in guide)

• Follows up with new hires to ensure completion of required new hire tasks (e.g., I9 documentation, Workday set-up, ID badging)

• Proactively identifies ways to streamline, automate, or otherwise enhance new hire orientation and onboarding processes

• Analyzes new hire survey data to evaluate onboarding outcomes and effectiveness, identify gaps, and provide insights to drive improvements

• Other duties, as assigned 

What are we looking for?

We're looking for motivated professionals with:

• At least 1-2 years of experience within a Human Resources coordinator or intern role

• Strong understanding and/or direct experience with new hire orientation / employee onboarding programs and processes

• Excellent attention to detail, organization, and prioritization skills

• Strong collaborator who enjoys learning different functions and how they come together to create an unmatched new hire experience

• Strong written communication skills, including the ability to write formal organizational communications

• Independent worker who can self-start projects

• US work authorization

• Someone who embodies being "Oaky"

What does being "Oaky" look like?

• Radiating positive energy

• Assuming good intentions

• Creating an unmatched patient experience

• Driving clinical excellence

• Taking ownership and delivering results

• Being scrappy

Why Oak Street?

Oak Street Health offers our coworkers the opportunity to be at the forefront of a revolution in healthcare, as well as:

• Collaborative and energetic culture

• Fast-paced and innovative environment

• Competitive benefits including paid vacation and sick time, generous 401K match with immediate vesting, and health benefits

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply to oakstreethealth.com/careers.