Payroll & Benefits Generalist

| Chicago

PowerReviews works with more than 1,000 global brands and retailers to deliver cloud-based software that collects and displays ratings and reviews and questions and answers on websites. Ratings and reviews solutions from PowerReviews are essential for consumers as they search and shop online and in-store, and they are proven to increase online site-wide sales.

The Payroll and Benefits Generalist  is a key member of the People team at PowerReviews. This role is a hybrid of HR operations, payroll management, and benefits administration. The ideal person for this role has a strong attention to detail, sets a high-quality bar, likes to solve problems, and is intellectually curious. If you are someone who thrives in a fast-paced and high-growth environment and wants to make an impact, this is a great role for you. This is an exciting opportunity to join our growing organization, where you can make a direct impact. The role reports to and works directly with the Chief People Officer.

What You Will Be Responsible For: 

  • Payroll and Compensation
    • Be the resident HR expert in processing the semi-monthly payroll runs by performing detailed reviews of data imported through automated processes, researching exceptions, and entering corrections and other manual adjustments as necessary in ADP Workforce Now
    • Prepare reports for management and as required by various government agencies.
    • Address employee inquiries and requests for information (mortgage verifications, W-2 copies, etc.)
    • Ensure all compensation is handled in compliance with company policies and state / federal requirements
  • Benefits 
    • Serve as the day-to-day benefits expert and contact for employees, vendors, and third party administrators
    • Assist employees in timely enrollment into the company’s group benefits plan
    • Partners with Chief People Officer in annual benefit renewal meetings and open enrollment
    • Conduct monthly benefits reconciliation
    • Coordinates Wellness program including employee communication efforts, wellness event planning and participation reporting in partnership with the HR Manager and Best Places to Work Committee
    • Maintain and update benefits information on company intranet 
  • Immigration Support
    • Manage all immigration support administration and coordination, e.g., H1B visa, OPT visa processing
  • Reporting & Compliance Audit 
    • Create and manage HR reporting and data analytics, including standardized dashboards and ad hoc reporting needs
    • Responsible for all regulatory and compliance requirements, audits, and reporting, e.g., 401k audit, EEO reporting, etc. 
    • Accountable for employment practices compliance, including employee handbooks/regulations, e-verify, etc.
    • Track, monitor and report on employee benefit eligibility under the Affordable Care Act (ACA) 
  • Vendor Management 
    • Create and maintain relationships with HR systems vendors to ensure excellent performance, utilization of technology, and streamlined processes
  • HR Systems Admin 
    • Responsible for HR systems admin (end user access, admin access)
    • Performs other related duties as required and assigned.

 What You Will Bring: 

  • Bachelor’s degree in HR or related field and/or equivalent experience
  • 3-5+ years of relevant HR operations, payroll processing and benefits administration experience 
  • Knowledge of ADP (payroll) and Zenefits (HRIS) systems highly preferred
  • Working knowledge of HR and labor laws, regulatory and compliance requirements
  • Proficient knowledge of payroll and benefits trends and regulatory requirements
  • Experienced in Microsoft and Google offices suites, especially excel
  • Independent thinker, self-starter and initiative driver that proactively identifies and solves problems, goes the extra mile and delivers high impact
  • Excellent time management skills and ability to thrive in a fast-paced and dynamic environment
  • Highly detail-oriented, focused on accuracy, and deadline-conscious team player who is able to prioritize tasks, work quickly and multi-task with minimal direct supervision 
  • Highly motivated, empowered, and productive individual who takes ownership, has full accountability and has strong verbal and written communication skills
  • Demonstrated ability to reliably deliver excellent customer service and focused on process improvement

Core Values

Transparency: Transparency in communication drives trust.

Accountability: We hold each other accountable to execute and improve.

Learning: Continuously learn new skills to find your super power.

Collaborating: Collaborate with colleagues, customers, and partners to win.

Celebrating: Celebrate the wins and share our success.

PowerReviews is an Equal Opportunity Employer (EOE) that welcomes and encourages all applicants to apply regardless of age, race, color, religion, sex, sexual orientation, gender identify and/or expression, national origin, disability, veteran status, marital or parental status, ancestry, citizenship status, pregnancy or other reasons prohibited by law.

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Technology we use

  • Engineering
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1 N. Dearborn, Suite 800, Chicago, IL 60602

An Insider's view of PowerReviews

What does your typical day look like?

My favorite part about being on the Technical Support team at PowerReviews is receiving really difficult issues and finding creatives way to solve the problem. It helps keeps things interesting and no days are ever the same.


Technical Support Engineer

How has your career grown since starting at the company?

Since starting at PowerReviews, I've had the opportunity to work with individual clients to now serving as the VP of Customer Success. Here I’m able to do what I love while also growing in my career.


VP, Client Success

How do you collaborate with other teams in the company?

In the past year our teams have collaborated to deliver over 14 differentiated products, features and capabilities to bring value and ecommerce best practices to our clients and most importantly, delight their customers.


Director, Product Management

What are PowerReviews Perks + Benefits

Volunteer in local community
Friends outside of work
Intracompany committees
Open door policy
Team based strategic planning
Group brainstorming sessions
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Lunch and learns
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