People Business Partner at Sprout Social

| Chicago
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At Sprout Social, people and culture are at the forefront of everything we do - a fact underscored by our multiple Best Places to Work awards and impressive Glassdoor rating. As members of the Sprout People team, we are champions of Sprout’s unique culture. Doing our jobs effectively means every candidate has an incredible experience with Sprout Social, every team member is successful from day one, and every business unit has the talent and support needed to meet and exceed our ambitious business goals.

People Business Partners (PBP) play a critical role in the success of our People team and to Sprout. In essence, your role is to partner with leaders across the business to influence and drive talent strategy, determine the HR implications, identify opportunities to enable and enhance the business agenda and ultimately serve as the conduit between the People team and our business. We are looking for someone with 4+ years of progressive HR Business Partner or HR Generalist experience, preferably within the SaaS industry. Deep knowledge of HR industry trends, best practices, and federal, state, and local employment, wage and salary laws and regulations is required to be successful in this role. As the scope of this role spans North America and APAC, global HR experience is helpful but not required.

While no one day is the same, you can expect to be responsible for employee advocacy, talent strategy expertise, and coaching within your assigned client groups. You’ll advise on strategies related to compensation practices, employee relations, performance management, career development, and talent retention. You are looked to by your People team peers and others in the business as a leader. You role model our core values, demonstrate and coach others on how to lead with a growth mindset and aren’t afraid to have the tough conversations necessary to move the business forward.

If this sounds like you, and you’re excited about helping us scale our award-winning culture, we’d love to talk with you.

Within 1 Month, you will:

  • Complete Sprout’s New Hire training program alongside other Sprout team members. You’ll gain a broader understanding of our product and how you fit in the organization.
  • Partner with your manager to define key success metrics for your role and how you will measure against them.
  • Conduct initial 1:1s with employees and managers and other key strategic partners throughout the company to identify what a successful People relationship looks like and how you will work together.
  • Partner with our other People Business Partners to understand how they support their assigned teams and how your role will support their efforts. 
  • Understand as much as you can about our company, products, teams, and projects to creatively support our award-winning culture.

Within 3 Months, you will:

  • Have learned our People team tools and processes and offering suggestions on how we can make things even better. We want you to dive in and help us find ways we can optimize our processes including ways to partner with our Recruitment, DEI, People Ops, Organizational Development, and Employee Experience teams to help us manage our global employee experience. Don’t be afraid to give us feedback. We welcome it.
  • Continue building relationships with key stakeholders to deeply understand the unique challenges of managing and leading within a publicly-traded SaaS organization within each function and department you support.
  • Be confident in assisting management and leadership in resolving complex employee relation issues aligned with Sprout’s core values and practices.

Within 6 months, you will:

  • Be a trusted advisor to key stakeholders and the departments you support through the alignment of people management initiatives to the overall business strategy. 
  • In partnership with our People Ops and People team practice leads, dive into our people data (engagement, retention, performance, attrition, etc.) to make data-driven recommendations on how to accelerate talent development, scale processes, further embed DEI initiatives, and improve the overall employee experience.
  • Begin to collaborate with department heads to influence systemic change through the presentation of well-developed and structured proposals and hold stakeholders accountable through robust communication and effective change management strategies. 

Within 12 months, you will:

  • Be completely settled in as a critical member on the People Team, with a deep understanding of employees within your client groups and company’s needs.
  • Embody and add to our People team culture by contributing to the engagement and growth of the broader People team. 
  • Surprise us! Use your unique ideas and abilities to change the People Team in beneficial ways that we haven’t even considered yet.

Of course what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager.

About Sprout Social
Sprout Social powers open communication between individuals, brands and communities through elegant, sophisticated software. We are relentless about solving hard problems for our customers and committed to both customer and team success.

Team Sprout is a group of very talented, smart and passionate people with broad interests and backgrounds. We believe that true employee engagement cannot happen if you can’t bring your whole self to work, so we’re committed to building a diverse team, embracing an inclusive culture and investing in equity across our organization. That dedication is core to Sprout. We want all candidates, particularly those coming from traditionally underrepresented groups in the technology industry, to know they are welcome at Sprout.

We’re proud to regularly be recognized for software, product and company culture achievements. Our team’s shared belief in Sprout’s mission promotes a culture of openness, empowerment and fun. We have built a benefits program to match the strength of our team. This program includes:

  • Insurance and benefit options that are built for both individuals and families, including generous company contributions
  • Progressive benefit programs, like our parental leave program and free Divvy bike memberships
  • High-quality and well-maintained equipment - your computer will never prevent you from doing your best
  • Beautiful, convenient and state-of-the-art offices in Chicago’s Loop
  • Solid programs in some of the staples: transportation, disability and life insurance
  • Wellness initiatives to ensure both health and financial well-being of our team
  • Breakfast and lunch options onsite, and more healthy snack options and beverages than you can imagine
  • Growing corporate social responsibility program that is driven by the involvement and passion of our team members

Sprout Social is proud to be an Equal Opportunity Employer and an Affirmative Action Employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, marital status, order of protection status, citizenship status, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about our commitment to equal employment opportunity, please click here (1) Equal Opportunity Employment Poster (2) Sprout Social's Affirmative Action Statement (3) Pay Transparency Statement.

When you apply for employment with Sprout Social, we will process your job applicant data, including your employment and education history, transcript, writing samples, and references as necessary to consider your job application for open positions. For more information about our privacy practices please visit our Privacy Policy. California residents have additional rights and should review the Additional Disclosures for California Residents section in our Privacy Policy.

Additionally, Sprout Social participates in the E-Verify program in certain locations, as required by law. We value the things that make us different and want to see how you can make our team better!

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Technology we use

  • Engineering
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • D3JSLibraries
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • HadoopFrameworks
    • CassandraDatabases
    • HBaseDatabases
    • MySQLDatabases
    • RedisDatabases
    • SalesforceCRM

Location

131 S Dearborn, 7th Floor, Chicago, IL 60603

An Insider's view of Sprout Social

What’s the vibe like in the office?

We are invited to bring our authentic selves to work. The result is a culture without pretense.

Aja Saunders

Receptionist Systems Specialist

What's the biggest problem your team is solving?

The Growth Activation squad is focused on the challenge of retaining trial users and converting them into subscribers. We find solutions by A/B testing our features, using data science for quantitative analysis, using user interviews for qualitative analysis and working with other teams at Sprout on Growth strategies.

Andrew Kos

Senior Software Engineer

How has your career grown since starting at the company?

When I first joined Sprout, I could count the entire Sales team on one hand. Since then, my career has taken a variety of paths, from training and enablement to assisting our Sales team from a strategic perspective as a Solutions Engineer. Thanks to a workplace environment that fosters growth, I’ve been able to advance my career at Sprout.

Jordan Balkin

Solutions Engineer, Sales & Success

How do you empower your team to be more creative?

Instead of turning down ideas that seem unattainable, we encourage our teams to think through how we can solve challenges in unique ways. By testing and experimenting, we create an environment that fosters innovation and promotes creative thinking.

Jamie Gilpin

CMO

What's something quirky about your company?

At the conclusion of our company wide Kickoff party, tubs of McDonalds cheeseburgers mysteriously appear and rain down on us like a blizzard in the Chicago winter. But a good blizzard.

Molly Jones

Senior Employee Experience Manager

What are Sprout Social Perks + Benefits

Sprout Social Benefits Overview

We’re proud to regularly be recognized for software, product and company culture achievements. Our team’s shared belief in Sprout’s mission promotes a culture of openness, empowerment, and fun. We have built a benefits program to match the strength of our team. This program includes:

*Insurance and benefit options that are built for both individuals and families, including generous company contributions
*Progressive benefit programs, like our parental leave program and free Divvy bike memberships
*High-quality and well-maintained equipment - your computer will never prevent you from doing your best
*Beautiful, convenient and state-of-the-art offices in Chicago’s Loop
*Solid programs in some of the staples: transportation, disability, and life insurance
*Wellness initiatives to ensure both health and financial well-being of our team
*Breakfast and lunch options onsite, and more healthy snack options and beverages than you can imagine
*Growing corporate social responsibility program that is driven by the involvement and passion of our team members

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company's diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks
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