People Operations Specialist at Nerdery

| Chicago
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The People Operations Specialist is responsible for a diverse range of technical and administrative duties in support of programs and services related to benefits, payroll, HRIS, and compliance. To be successful in this position, you must be a motivated individual with attention to detail, who thrives on meeting deadlines, and has strong problem-solving skills.


Responsibilities/Duties (includes but not limited to)


  • Support the administration of the employee benefit program including but not limited to: healthcare, wellness, retirement, disability, life insurance, and leaves of absence.
  • Handle COBRA administration including notifications, payment tracking, and vendor updates.
  • Process the monthly benefits billing statements, including reviewing for accuracy, resolving discrepancies, and approving for payment in a timely manner. Update payroll as needed.
  • Conduct eligibility audits to ensure vendor records are accurate, follow up on discrepancies and make corrections when necessary.
  • Assist with Open Enrollment and other special projects as needed.
  • Assist with communication and execution of the objectives around our wellness program.
  • Assist with the new-hire benefits onboarding process and conduct benefit presentations.


  • Process semi-monthly payroll for multiple pay groups (UltiPro).
  • Administer calculations and processing related to pay adjustments, final paychecks, severance payments and PTO payouts.
  • Handle all payroll tax activities including state set-up, SUI updates and investigating variances.
  • Respond to employment verifications and manage unemployment activity.
  • Monitor and process levies and garnishments in the payroll system.
  • Oversee the relocation program and process reimbursements.
  • Maintain current knowledge of regulatory policies and procedures that govern payroll processing and taxation.


  • Maintain employee data in the HRIS system, ensuring that all information is up-to-date and accurate.
  • Manage permissions and access for HRIS users.
  • Manage workflow for employee new-hire and termination updates to ensure these updates are communicated timely and accurately to all relevant parties.
  • Run monthly status reports as well as produce ad-hoc standard and advanced reporting upon request.
  • Monitor PTO activity, balances and accrual calculations and make updates as needed.
  • Troubleshoot system performance issues.
  • Collaborate with the TechOps department to identify system improvements and enhancements. Recommend and implement solutions.


  • Assist with benefits and HR audits, including but not limited to 401(k) and worker’s compensation.
  • Provide reporting for various required filings such as Affirmative Action and EEO.
  • Review and prepare ACA 1095-C forms for distribution and online filing. 
  • Coordinate delivery of required benefit notices and filings.
  • Skills/Qualifications/Requirements
  • Bachelor’s Degree preferred
  • 3+ years equivalent experience in administrative and/or human resources job required
  • Knowledge of employee benefits and applicable laws
  • Experience with UltiPro and Business Intelligence preferred
  • Must be proficient with technology and technological applications: 
  • Strong organizational skills, attention to detail and follow-through.
  • Ability to effectively communicate at all levels of the organization, verbally and in writing
  • Must always maintain confidentiality on employment issues and sensitive information
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Our company is located in the booming West Loop. We are close to the Blue Line Halsted stop, have nearby paid parking, and a bike room.