People Partner (HRBP)

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TEAM: People Team, North America


LOCATION: Chicago Office (currently remote from home)

A bit about the marketing store and havi

The Marketing Store (TMS) is a consumer engagement agency that believes in the power of experience to build brands. Our core skill is transforming brands, products and services into experiences. To leave lasting impressions and influence future purchasing decisions. We do this through our expertise in the sharing of experience and the science of experience.

Our parent company, HAVI, is a global, privately held company that has customers in over 100 countries. HAVI’s expertise and experience in analytics, packaging, sourcing, supply chain and logistics help customers optimize marketing promotions and address supply chain challenges big and small. They offer data-based insights and services that combine a strategic, long-term view with an unmatched commitment to execution.

Both The Marketing Store and HAVI believe that none of what we do for our clients and customers can be achieved without our investment in people and culture. We’re committed to breaking down silos to build more efficient and better-connected working processes. That’s why we are a people-first business, built to serve consumer-first brands.


Why we think you will love this role

Proactivity. Agility. Thinking. Business Transformation.

The People Team at TMS are about two things people and potential. We exist to enable, empower, and support our people to unleash their potential. We work in partnership with HAVI, and together, we seek to curate a series of moments that matter. Ultimately crafting an unmatched employee experience that helps the people of TMS and HAVI produce iconic work across the globe.

The main focus of this role is strategic HR business partnership and talent management. We are seeking a progressive HRBP to help drive best practice change management and organizational design to help us demonstrate our talent, identify strategic capabilities, and evolve our culture and staying true to our values.

This role has purpose; thinking and contributing is expected, a willingness to share ideas and opinions to help create strategic HR plans and then deliver against these is a must. The HRBP has excellent project management skills and business insight.

Beyond the day to day we are working on a number of exciting global HR projects focused on inclusion and people development. We are looking for a hand raiser, unafraid of a challenge, and someone who will take a project and own it to completion. There is an everyday opportunity to build relationships and collaborate with the broader global People Team to bring ideas to life.

Your responsibilities:

  • Partner with leads of designated groups and drive HR programs that positively impact the employee experience: staffing, onboarding, performance management, learning & development, compensation, and culture initiatives
  • Build solid relationships with leaders, managers, and employees providing counsel, guidance, and strategic partnership
  • Work closely with business leads and Talent Acquisition on talent planning and recruitment to provide guidance and support where needed
  • Oversee the enhancement and maintenance of the new hire orientation program, including partnering with Global HR on best practices
  • Lead the performance management process, including mid-year and annual reviews, employee goal setting, and individual career development planning for designated client group
  • Work as a part of the Global L&D team to create and deliver effective learning and development programs for employees
  • Work with the NA People Team Lead to execute the annual total compensation review and distribution of the Management Incentive Program (bonus program)
  • Address and resolve employee relations issues working with managers on employee development and performance management, coaching and raising as necessary
  • Conduct Exit interviews, review trends and data and make recommendations based on findings
  • Provide general HR support to all employees across North America
  • Lead and/or assist with special projects, initiatives, and ad hoc assignments as required

Desired Skills & Experience

What you will bring to this role

HR Experience:

  • A solid HR background with a passion for creating an engaging, high-touch employee experience.
  • You have the ability to move fluidly between strategic and tactical responsibilities and change direction quickly as the needs of the business change.
  • You are very comfortable handling confidential information in a critical and discrete manner, raising issues appropriately, and sharing your knowledge with other team members.
  • Your professionalism is evident; you demonstrate financial mindedness and eye for business.
  • This role requires that you to think fast and act precisely. You can lead your own time and prioritize your day based on the most critical needs while demonstrating agility to shift gears.


  • Your people-first approach enables you to develop and send communications that resonate with employees.
  • You can confidently communicate with employees at all levels of the organization.
  • Your presentation skills are solid; you can deliver key information with personality, in a way that is easy for everyone to interpret.
  • You listen actively and empathetically and follow through on your commitments, providing updates along the way.


  • You understand the need to present a joined-up collaborative approach to the agency.
  • Communicating with the rest of the NA People Team on key information and issues, in a timely manner, is second nature to you.
  • You are organized and pay attention to details whether leading a project or working as part of a team.
  • You don’t let deadlines slip, you keep yourself and others on track, and you ask for help when you need it.

Inclusion Focus:

  • Having an open mind and an inclusive approach to what you do, considering all our people as individuals and always being respectful of their differences.
  • You work to ensure that HR processes, policies, and initiatives, are inclusive of all people and their diversities, and develop an environment where everyone can have access to an equal opportunity for success at TMS.

Work hard – have fun doing it!

  • It is important to you to come to work and have fun!
  • You have a can-do attitude and a positive outlook on how you can contribute to the overall success of our people and our business.
  • You take accountability and drive for results, pro-actively coming up with solutions.
  • You want to build relationships, get to know people across the whole agency and ultimately play an important part of building a collaborative and engaging culture


The extra perks:

  • Medical, Dental and Vision insurance provided
  • Company matched 401k contribution
  • Profit sharing
  • Flexible Spending Account
  • Tuition Reimbursement program
  • Life Insurance
  • Health and wellness benefits including discounts
  • Employee Assistance Program
  • Disability Insurance
  • Virtual agency-wide socials and events
  • Casual dress – come as you are


Thank you for your interest in The Marketing Store.

Please note that we will only contact candidates who are selected for an interview.

The Marketing Store is an equal opportunity employer.

We do not accept unsolicited calls, resumes or candidate referrals from recruiters and agencies.

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages
    • D3JSLibraries
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • Ember.jsFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • DB2Databases
    • HiveDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • TeradataDatabases


Our company is in the heart of the Loop, making for an easy commute. We are blocks away from the river and the lake surrounded by trendy hotspots.

An Insider's view of The Marketing Store

How would you describe the company’s work-life balance?

The Marketing Store offers employees an incredible work life balance. We all work hard to get the work done but our personal lives and passions outside of work are always supported. Employees are encouraged to have flexible work schedules, working remotely when needed and finding time to do what they love in and out of the office.


Vice President, Communications

What's the biggest problem your team is solving?

We’re leveraging data to solve marketing challenges for clients to understand who their customers are, and to activate future games & promotions. By using data, we’re enabling our clients to make data driven decisions and create custom experiences that will resonate with their target audience.


Senior Director, Analytics

What makes someone successful on your team?

Being solutions oriented is the secret to success at The Marketing Store. We’re lucky to work with some of the biggest brands on new digital initiatives – which means we are often navigating in the unknown and encountering new scenarios. Successful team members can access current road blocks and determine how they can help solve the problem.

Leigh Anne

Director, Product Management

How do your team's ideas influence the company's direction?

Analytics is at the core of what we strive to achieve at TMS – measurable impact to our client’s business. The decision science team is responsible for enabling the descriptive and prescriptive marketing analytics that drive strategic recommendations and shape the programs that we execute across the agency.


Manager, Decision Sciences

How do you empower your team to be more creative?

I let creatives do what they came here to do by empowering them to think and have a point of view. Make them trust me because I commit to their development and follow through. I challenge their thinking and executions, so they can think strategically. Respect them as humans and provide them with an environment where they have fun and can grow.


Vice President, Creative Director

What are The Marketing Store Perks + Benefits

The Marketing Store Benefits Overview

TMS is incredibly flexible. We have summer hours from early May through late September. Outside of that, we have a work from home policy where we encourage employees to have a good work/life balance. Our benefits are effective the first day of hire-there’s no sort of waiting period! All of our medical plans are all PPO’s while still offering a wide variety of high deductibles and lower deductible plans. There are two dental plans that employee can pick from along with a vision plan. We have unique benefits such as pet insurance, organ donor leave, an extended parental leave, an adoptive leave policy, legal insurance, auto & home insurance, etc. Life insurance and AD&D is covered at not once the employee’s annual salary, but twice! We have tuition reimbursement to assist employees with going back to school and continuing to develop themselves. We also offer a student loan repayment plan to help employees with financial support to help reduce their loans. There’s an onsite gym that is free for employees with a full service locker that employees can take advantage off. There’s a wellness program that employees can partake in that is based off a point system where employees can turn those points into dollars and receive lots of cool, free gifts such as Amazon gift cards, apple watches, etc. A company perk program is offered where employees can sign up and get discounts off certain retail stores, flights, hotels, etc. A Referral bonus plan is offered to employees who refer employees to join the company. There’s an annual bonus and salary increase that dependent on company’s financials and employee performance. There are several gyms that we partner with to give a gym discount. There’s a traditional 401(k) plan that we offer with a match, but we also generously offer profit sharing an annual basis. We listen to our employees and align our benefit offerings to what they say they want!

Volunteer in local community
Big Brothers Big Sisters, Social Works, Greater Food Depository
Partners with Nonprofits
Big Brothers Big Sisters, Social Works, Greater Food Depository, Howard Brown Health
Friends outside of work
Eat lunch together
Intracompany committees
Our Get Closer committee plans our parties and social events. Our Inclusion Club brings awareness/education around inclusion and plans celebrations.
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Unconscious bias training
The company went through unconscious bias training through an outside consultancy.
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Hiring Practices that Promote Diversity
Unconscious bias training, difficult conversations training, and designing an inclusive culture training. We are also revamping our TA practice and expanding our external partner list.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Employees can contribute up to $2750 annually to their FSA.
Disability Insurance
For both AD&D and life insuance, the company covers up to twice your annual salary without any cost to the employee. Employees are also able to buy up this insurance amount if they decide to.
Dental Benefits
Our dental plan covers $2000 of expenses. Prevenative care is covered at 100% and employees have 2 different dental plans to pick from depending on their dental needs.
Vision Benefits
vision benefits plan covers 100% for annual
Health Insurance Benefits
There are 3 different PPO medical plans that employees can pick from. If an employee elects a health savings account (HSA) then the company adds in $500 for the employee only plan and $1,000 for fams.
Life Insurance
Life insurance is equal to 2 times an employee's annual salary.
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
The company matches 100% of the first 3% you contribute, and then 50% of the next 2%. The employee has to contribute 5% to get the full match benefit of 4%.
Performance Bonus
Dependent on the company's financials, the employees are eligible for an annual bonus.
Child Care & Parental Leave Benefits
Child Care Benefits
TMS provides a FSA dependent care account. Employees can contribute to this to pay for their childcare for the year for up to $5,000 a year pre-tax.
Generous Parental Leave
Flexible Work Schedule
TMS provides employees with a flexible work schedule that includes Summer hours, Core hours, Compressed week, Flexible start and end times.
Remote Work Program
Family Medical Leave
Adoption Assistance
Employees get up to 14 weeks of paid leave for adoption.
Return-to-work program post parental leave
Company sponsored family events
The Marketing Store sponsors a summer family outing each year.
Vacation & Time Off Benefits
Generous PTO
Employees receive between 15 and 20 days per year of paid time off based on years of service.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Employees receive unlimited hours per year of paid sick leave.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
The Marketing Store hosts company outings Quarterly.
Game Room
Our game room includes Ping Pong, Foosball, Pinball and Pop a Shot
Stocked Kitchen
digital coke machines, kombucha, cold brew and beer on draft. chips, oatmeal, fruit, vegetables, power bars, candy, popcorn, and string cheese
Happy Hours
Recreational Clubs
volleyball club
Relocation Assistance
Fitness Subsidies
We offer discounts for several different gyms at $25 a month. There is a onsite gym in the office along with a full locker room. All employees can join this gym for free-even temporary employees!
Home Office Stipend for Remote Employees
We offer $50 a month to help cover home office expenses
Professional Development Benefits
Job Training & Conferences
The Marketing Store offers employees professional development opportunities like The ability to attend job related conferences and seminars.
Tuition Reimbursement
Diversity Program
Lunch and learns
The Tech team and People team hold monthly lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
We offer $10,000 annually for tuition reimbursement.
Time allotted for learning
The Marketing Store allows employes to set aside ___% of working hours for learning.
Online course subscriptions available
Paid industry certifications

Additional Perks + Benefits

Our benefits are constantly evolving to reflect the employees at The Marketing Store.

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