People Solutions Partner (Employee Relations) at Grubhub

| Chicago
Sorry, this job was removed at 5:57 p.m. (CST) on Monday, March 16, 2020
Find out who's hiring in Chicago.
See all HR + Recruiting jobs in Chicago

About The Opportunity

Here at Grubhub we’ve been dedicated to giving diners the most convenient way to order food from their favorite restaurants (whether that’s a late night Chalupa from Taco Bell or a salad for lunch from a local restaurant the day after they enjoyed said late night Chalupa).

 

While we are food-obsessed, we are also customer-obsessed. We look to constantly innovate our technology so our diners’ food experience is memorable, restaurant owners get more business and individuals across the country looking for work can deliver the food from the restaurant to the diner flawlessly. We take great pride in knowing that we are a part of 22.6 million diners food ordering experience and we feature over 300,000 restaurants in 3,200 US cities across our suite of apps (Grubhub, LevelUp, Seamless, Tapingo, AllMenus and MenuPages).

 

Want to be a part of the biggest movement in the US that is moving eating forward? If so, we want to talk to you - and hear what’s your favorite restaurant for food delivery! 

 

We are looking for an Employee Relations expert with deep experience with employment standards, workplace investigations, Code of Conduct violations, and resolving employee/manager conflicts. You are not only a hands-on operator, but also a builder who can assess and improve our strategic, people-centric programs in order to develop an exceptional employee experience. 

 

You are a self-motivated problem-solver, who is poised and straightforward with all your colleagues. You are trustworthy, flexible and emotionally mature, and flourish working collaboratively with people who share these values. You are also data driven and through a combination of intelligence, experience and information can drive systemic improvements over time.

Some Challenges You’ll Tackle

  • Provide advice and counsel to HR Business Partners and Business Leaders on all employee relations issues. Specifically, ensure optimal decisions are made through influencing, coaching, and providing subject matter expertise.
  • Ensure ER issues and concerns are handled fairly, consistently, transparently, in a timely fashion, and in line with Grubhub’s values, policies, and appropriate local laws. 
  • Conduct investigations into Code of Conduct violations and assist in performance coaching conversations.
  • Works with People Operations and Payroll teams to ensure FLSA classification compliance and oversees job evaluations.
  • Design, create and implement programs that improve proactive Employee Relations processes and practices that contribute to a healthy and productive working environment.
  • Partner with Learning and Development to propose and implement improvements to management and employee training programs related to policy and the law.
  • Partner with internal and external legal counsel to ensure effective case management and resolution.
  • As the subject matter expert, ensure the organization has appropriate updates to federal, state and local employment laws that inform investigations and the appropriate remediation tactics.
  • Review and analyze case data, as well as employee survey, people analytics, etc. to identify trends, potential risk areas and opportunities for improving problem areas and capabilities.

You Should Have

  • Bachelor’s degree in Human Resources or a related field
  • At least 7 years of Employee Relations, Legal or relevant experience with a minimum of 3 years directly managing complex employee relations issues and advising executive-level corporate clients regarding employment practice; call center employee relation experience a plus
  • Excellent written and verbal communication skills
  • Strong critical thinking, problem-solving, negotiation and conflict management skills
  • Experience working collaboratively with cross-functional partners in Legal, People Operations, employees and managers in a matrixed organization to resolve issues and grievances
  • Proven ability to be a coach, counselor, advisor and partner with stakeholders at varying levels of seniority
  • Solid understanding of Federal, State, and local labor and employment laws and knowledge in technology businesses including a familiarity with  HR practices and policies
  • Must be highly comfortable with ambiguity and constant change, and able to thrive in a fast-paced environment
  • Must be able to work under pressure and deal with complex issues, while maintaining composure
  • Experienced decision maker who uses good reasoning and sound judgment required
  • Ability to be discreet and maintain confidentiality is required
  • Detail-oriented, with the demonstrated ability to collect, analyze, interpret and make recommendations on data related to employee relations investigations

And Of Course, Perks!

  • Flexible PTO. It’s true, no strings attached and all the time you need to recharge.
  • Better Benefits. Get quality insurance, flex-spending accounts, retirement options and commuter perks.  
  • Free Food. Kitchens are stocked and free Grubhub each week.
  • Casual Culture. Catch rays on the rooftop or get comfy on a couch and get to know your coworkers — because work, should be a place you want to be.

We deliver favorites every day. Join us as we move eating forward.

 

Grubhub is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The EEO is the Law poster is available here: DOL Poster. If you are applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.  

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • RubyLanguages
    • ReactLibraries
    • ReduxLibraries
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • Google AnalyticsAnalytics
    • SQLAnalytics
    • AxureDesign
    • IllustratorDesign
    • SketchDesign
    • FigmaDesign
    • JIRAManagement
    • SalesforceCRM

Location

111 W. Washington St., Chicago, IL 60602

What are Grubhub Perks + Benefits

Grubhub Benefits Overview

PTO. Grubhub employees are provided a generous amount of time to recharge their batteries.

Health and Wellness. We provide programs that support your overall well-being such as generous medical benefits, employee network groups, company-wide fitness challenges, and a comfortable and casual workplace! We also support our parents by offering 8 weeks of paid parent bonding time, a 4-week returnship program, and 6-8 weeks paid medical leave.

Learning and Career Growth. Your personal and professional development is a priority at Grubhub. From day one, we empower you to lead and be an active participant in your career growth. We provide continuous learning opportunities, training, and coaching and mentorship programs.
MealPerks. Who’s ready for some lunch? We provide our employees with a weekly Grubhub credit to enjoy and support local restaurants. We also offer company-wide meals several times a year to bring our Grubhub family together.

Fun. Every Grubhub office has an employee-led Culture Crew that connects people through fun, meaningful events and initiatives. Some of our popular past events include: Wing-eating contests, Grubtoberfest, 5k Runs, Bring Your Child to Work Day, regular happy hours, and more!

Social Impact. We believe in the importance of serving the communities that support our business. In addition, employees are given paid time off each year to support the causes that are important to them.

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Certain roles within Grubhub are eligible to receive company equity.
Performance Bonus
Certain roles within Grubhub are eligible for bonuses.
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
Mentorship program
Continuing Education stipend
Technology employees are eligible to receive up to $2,000 annually for continuing education opportunities such as conferences, bootcamps and events.
Time allotted for learning
Online course subscriptions available
More Jobs at Grubhub54 open jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
HR + Recruiting
Marketing
Operations
Product
Project Mgmt
Sales
Sales
new
Chicago
Sales
new
Chicago
Data + Analytics
new
Chicago
Marketing
new
Chicago
Design + UX
new
Chicago
Sales
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Data + Analytics
new
Chicago
HR + Recruiting
new
Chicago
Data + Analytics
new
Chicago
Product
new
Chicago
Sales
new
Chicago
Project Mgmt
new
Chicago
Project Mgmt
new
Chicago
Operations
new
Chicago
Marketing
new
Chicago
Developer
new
Chicago
Sales
new
Chicago
Finance
new
Chicago
Developer
new
Chicago
Marketing
new
Chicago
Developer
new
Chicago
Operations
new
Chicago
Data + Analytics
new
Chicago
Data + Analytics
new
Chicago
Operations
new
Chicago
Sales
new
Chicago
Data + Analytics
new
Chicago
Developer
new
Chicago
Data + Analytics
new
Chicago
Sales
new
Chicago
Sales
new
Chicago
Data + Analytics
new
Chicago
Developer
new
Chicago
Data + Analytics
new
Chicago