Cisco Meraki
Cisco Meraki makes cloud-controlled technology more intuitive, accessible, and secure for everyone.
Hybrid

Recruiter, Technical Support

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Cisco Meraki has revolutionized enterprise IT and continues to have ambitious initiatives. Our Technical Support team doubles in size every year, opens new internal opportunities and promotes engineers frequently to departments org-wide. We have a large responsibility to find the best talent out there, those who will lead the future of Meraki’s products and mission.

We are looking for a highly motivated, intelligent, and passionate Recruiter to join our team.

This role is for someone who thrives in a face-paced, growth-focused environment. You will partner closely with with our Network Support Engineers and Leadership team to create and drive forward recruiting processes, ensuring a rich, talented and diverse pipeline to build the future of the Meraki Technical Support strategy. This is an in-office role based in either our San Francisco or Chicago office.

Who you are:

  • A Builder: You conceptualize, create and execute
  • Solution Driven: You rise to any challenge and offer solutions
  • A Partner & Advisor: You are a trusted partner and advisor to your hiring managers
  • Highly Adaptable: You thrive in a rapidly scaling and ever changing environment
  • Candid: You communicate broadly and often, providing clear purpose, direction, goals, and measures
  • Results Driven: You are resilient, optimistic, and passionate about our business results while never compromising customer, partner, and team relationships
  • Trustworthy: You commit to earning your team’s trust everyday through your actions and transparency

What you will do:

  • Solve problems and produce solutions by critically thinking, collecting and analyzing data, and identifying alternatives when circumstances change
  • Own and drive the entire recruiting life-cycle: source, interview, analyze feedback, qualify and close candidates
  • Serve as a source of knowledge and guidance, developing strong trusting partnerships with hiring managers
  • Champion Cisco Meraki’s Technical Support philosophy and mission throughout various channels to creatively source, attract, engage, and hire a talented, passionate, diverse pool of candidates
  • Foster a high-touch exceptional candidate & hiring manager experience
  • Collaborate cross functionally to create a shared Meraki experience

Requirements include:

  • BS/BA degree
  • 3+ years work experience as a full-cycle recruiter
  • True passion for the candidate experience and natural relationship builder
  • An awareness and understanding of diversity and inclusiveness strategies to incorporate into every facet of our overall recruiting strategy
  • Experience building recruiting processes from scratch using industry best practices
  • Proven organizational skills with attention to detail and the ability to prioritize in an high volume environment
  • Excellent verbal and written communication skills
  • Passion for the mission, product, and culture of Cisco Meraki
  • Must be authorized to work in the U.S. - Position does not provide sponsorship
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What are Cisco Meraki Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
CAAN, Conexion, Connected Black Professionals, Inked, Meraki Gives, Meraki Veterans, Parents @Meraki, QFAM, Women of Meraki
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Office Perks
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

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