Senior Talent Development Specialist

| Chicago
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At West Monroe, our people are our business.

We pride ourselves on bringing a different mindset to consulting—and that takes a different approach: highly collaborative, flexible, and tenacious.

Our people-first culture is core to our identity. It’s something we care about, and something we strive to enrich and preserve. No hierarchies. No siloes. No egos. Just smart ideas, unique perspectives, and the drive to make an impact for our clients. 

We also know that the best outcomes for both our people and our clients result from including diverse perspectives at the table. That’s why inclusion & diversity is one of our core values. 

Every day our clients rely on us to help them tackle their greatest challenges, by strategically deploying technology through a business-focused and industry-specific lens. We bring together both the right knowledge and the right approach, so that they can capitalize on opportunities and deliver real results. That takes the right team. And that’s where you come in.

Ready to thrive in the next step on your career journey? 

West Monroe is seeking a Senior Specialist to join the Talent & Leadership Development (TLD) team.  The role works with the TLD Senior Manager to deliver on TLD offerings, including Core Curriculum and internal initiatives, and to partner with our internal clients to build the next generation of leaders.  

Key Responsibilities:

  • Oversee and manage the design, selection, and implementation of TLD offerings
  • Work with subject matter experts on course development to define what learners need to know and incorporate appropriate learning technologies in the learning experience
  • Deliver training and facilitate sessions, both in-person and virtually, to small and large audiences
  • Recommend and implement updates to existing training material for continuous improvement of course content and program delivery techniques
  • Conduct thorough needs assessment and produce periodic L&D reports outlining learning needs accompanied by recommendations and implications, such as changes in operations, budget, or quality
  • Partner with internal clients to build consensus and to gain sponsorship for various courses and programs and to gain a deep understanding of practice initiatives and organizational challenges
  • Keep project leaders, stakeholders and subject matter experts engaged in the development of learning programs, maintaining scope, high quality, and timeliness 
  • Lead the analysis and reporting of effectiveness and quality measures across recommended learning programs 
  • Analyze all relevant data and take the appropriate actions to improve overall quality and effectiveness of our programs
  • Create materials for professional development, e-Learning, curriculum, and communications
  • Solicit and incorporate internal client, Level 1/end-user feedback to continuously improve professional learning experiences
  • Design documents, reports, and presentations that effectively and attractively convey meaning and adhere to style guidelines
  • Own training development projects, including creating project plans; identifying and mitigating risks; identifying, securing, and managing stakeholders, up to and including executive-level sponsors

Required Education and Work Experience:

  • Bachelor’s degree or equivalent experience required; Master’s degree in related field preferred
  • 5-8 years of experience with progressive talent development experience
  • Experience working in a professional services firm preferred
  • Demonstrated understanding of adult learning theories, needs assessment, and instructional and eLearning design
  • Experience with the creation of various training resources, including job aids, training guides, facilitator guides, and participant materials 
  • Experience in public speaking, facilitation, and training delivery both in-person and virtually 
  • Demonstrated project management and risk identification and mitigation skills
  • Demonstrated attention to detail and strong prioritization skills
  • Extremely strong written and oral communication skills
  • Ability to build strong relationships and influence
  • Ability to adapt to a constantly changing environment
  • Ability to multi-task in a fast-paced, nimble, professional environment 
  • A commitment to inclusion and diversity, and openness to new ideas and perspectives 

Ready to get started? Join our team and make an impact.

 

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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • ScalaLanguages
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • AccessDatabases
    • CassandraDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases

Location

311 W. Monroe Street, Chicago, IL 60606

An Insider's view of West Monroe

How do you collaborate with other teams in the company?

West Monroe's collaborative culture allows you to grow professionally by working across practices, industries and offices - all while creating value for the client.

Kirsten

Manager, Mergers & Acquisitions

What makes someone successful on your team?

If you refuse to shy away from a challenge and enjoy working with an intelligent group of people that genuinely care about those around them, your success will be imminent at West Monroe.

Adam

Manager, Technology

What are West Monroe Perks + Benefits

West Monroe Benefits Overview

Choosing where to build your career is an important decision. Should you choose to build it with West Monroe, we take that commitment seriously.

We believe that when people get the support they need to thrive, they care more, do more, and achieve more. In fact, that’s our whole business strategy. So we strive to provide a total rewards model that illustrates our commitment to our people and their growth, creating value today, tomorrow, and well into the future. We invest in you through an attractive package of rewards that promotes your health and well-being, your financial future, your development, and your satisfaction and enjoyment at work.

Diversity
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
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