Senior Technical Recruiter

| Remote | Hybrid
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We strongly encourage all interested applicants to apply to our open roles regardless of how many qualifications they meet. Most of our posted positions have a degree of flexibility in the stated requirements. 

Who we areFounded in 2001, Vivid Seats is a leading online ticket marketplace committed to becoming the ultimate partner for connecting fans to the live events, artists, and teams they love. We believe in the power of experiences and are fiercely dedicated to building products that inspire human connections. Named as one of Built In Chicago’s top 10 places to work in 2021, we believe that our People are our greatest competitive advantage. To support our People, we have built a company culture that empowers our employees to embrace challenges, encourages unity through collaboration, and seeks to constantly evolve by leveraging data and inspiring innovation.

The Opportunity: As a Senior Technical Recruiter you have the opportunity to directly impact the most valuable part of our company’s success; finding the best people with the skills and passion to succeed in our fast-paced, digital environment. 
As the owner of end-to-end search engagements, we will look to you to lead everything from inception of candidate contact to on-boarding with finesse and speed that ensures that we secure a diverse workforce of the best and brightest. You will be empowered to use your creativity and strategic influence to deliver impactful workforce planning and hiring decisions. You’ll partner closely with stakeholders across the organization to create meaningful interview processes and fantastic candidate experiences, helping to define how we approach solving for our most compelling organizational objective. 
As a seasoned technical recruiter, you understand what motivates candidates and apply your expertise to foster trust-based relationships with talented engineers, designers, and product managers. In addition to filling requisitions, you are able to manage talent initiatives that add to and maintain a holistic approach to talent strategy as you build talent pipelines, drive a portfolio of active searches, and advance talent projects, we will ensure that your ideas are heard, supported and implemented. Together with the help of a committed internal recruiting team, you will differentiate Vivid Seats as the employer of choice by embodying our values and proudly representing our brand. 

How your role contributes to the success of Vivid Seats: 

  • Source, screen, present, and close the technical talent in engineer, product, quality, and design disciplines that power the Vivid Seats marketplaces
  • Advise on interview best practice, elevating how teams objectively assess talent
  • Recruit candidates with diverse and unique backgrounds that contribute to Vivid Seats vibrant and inclusive culture
  • Represent our teams, leaders, and brand in the technical community
  • Provide excellent candidate experiences from initial point of contact with candidates through their first weeks at Vivid Seats for productive and engaging onboarding
  • Own end to end strategic talent acquisition projects, contributing to a best-in-class talent acquisition function
  • Challenge the status quo, ambitiously raising the bar for our candidates, team, and employment population

How your role expectations will progress as a Senior Technical Recruiter in the first 30, 90, and 180 days: 

30 days in 

  • Complete new hire orientation, gaining the resources you need to be successful.
  • Learn how ticket marketplaces operate and how you’ll contribute to providing great experiences for our candidates. 
  • Acclimate to team and company norms, business objectives, and Vivid Seats values. 
  • Build candidate pipelines for multiple technical roles, many of which you’ll find currently posted on our careers
  • Meet with hiring managers, set check in cadences, and advance candidates through the interview phases

90 days in 

  • Contribute to our approaches, methods, or technologies to support overall business goals and drive team efficiencies. 
  • Maintain, harvest and aid internal and external relationships to achieve progress and advance objectives. 
  • Communicate with ease the objectives and technical needs of multiple teams, representing our engineering and product teams in the talent marketplace
  • With your manager, set and work towards personal and team goals
  • Fill multiple technical or product focused roles

180 days in  

  • Apply methods to execute individual tasks that positively impacts the team.
  • Play an active role in continued learnings to advance skill sets necessary for team goals. 
  • Meaningfully contribute to broader strategic talent acquisition objectives such as campus recruitment, employment branding, and diverse recruitment initiatives
  • Identify and drive the improvement of interview processes to meet evolving team needs
  • Leverage relationships across multiple teams to hone your business acumen, sharing your learnings internally and externally

What You’ll Bring: 

  • A proven career in technical recruiting
  • Strong understanding of the Chicago’s technical landscape, including where to source and attract a wide range of technical skill sets 
  • Strong sourcing and attraction techniques, including the ability to attract and convert passive candidates 
  • The intrinsic motivation to take on new responsibilities; proactively partnering with teams and individuals to remove blockers and fulfill immediate hiring needs while contributing the overall talent acquisition strategy 
  • Desire to contribute to strategic initiatives such as campus recruitment, internships, DEI/non-bias training, branding, community engagement, etc.
  • An understanding of basic employment law and interviewing best practices (behavioral and functional) 
  • An agile mindset, responding quickly and autonomously to change 
  • Strong influential, analytical, communication, and organization skills, with a high attention to detail 
  • Experience in multiple talent markets with both inhouse and agency technical recruiting is a plus 

Our Commitment: 

We are an equal opportunity employer that values the critical importance of a diverse workforce and sense of belonging. Many of our roles have flexible requirements and we encourage you to apply regardless of whether you meet every qualification.

Vivid Seats provides competitive compensation; bonus incentives; FLEX PTO; mental health days; medical, dental, and vision insurance; 401K matching; monthly credits and discounts for attending live events; remote work and snack allowances; and a variety of additional workplace perks.

Locations: 
#Toronto
#Chicago
#remote 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • TypeScriptLanguages
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • DockerFrameworks
    • JSFFrameworks
    • KafkaFrameworks
    • KubernetesFrameworks
    • Node.jsFrameworks
    • OAuthFrameworks
    • React NativeFrameworks
    • SpringFrameworks
    • TerraformFrameworks
    • Vue.jsFrameworks
    • AWS RedshiftDatabases
    • ElasticsearchDatabases
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • SnowflakeDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • New RelicServices
    • Google AnalyticsAnalytics
    • LookerAnalytics
    • FigmaDesign
    • IllustratorDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • JIRAManagement
    • BrazeCRM
    • BrazeEmail
    • SlackCollaboration
    • ZoomCollaboration
    • AsanaProject Management

Location

Located in the landmark Marshall Fields building, Vivid Seats brand new HQ incorporates modern design, collaborative spaces, and the excitement of live events to create an innovative workplace. We are centrally located near public transportation hubs, shops, restaurants and entertainment venues.

An Insider's view of Vivid Seats

How does your team reward individual success?

We are encouraged to take ownership of our work and continue supporting technologies we work on, well into production and beyond. Having coworkers who care so genuinely about not only my individual success, but also the company's success, makes working for Vivid Seats extremely rewarding.

Lana M.

Quality Engineering Manager

What are Vivid Seats Perks + Benefits

Vivid Seats Benefits Overview

We make it easier for you to give it your all. While you are transforming the live event industry, we will take care of you and people who matter to you.
We've got you cover with a variety of Health, Dental and Vision packages to help fit your needs; 100% Employer Paid Life Insurance, AD&D and EAP; STD and LTD.
One of the most competitive 401 (k) programs on the market.
Continuing education opportunities and rewarding performance incentives
PTO, Maternity and Paternity policies that afford you the flexibility to take planned time off as needed.
In-office happy hours, holiday and summer events, company-sponsored sports leagues, catered lunches.
Stocked kitchen with healthy snacks!

Culture
Volunteer in local community
Committed to partner with organizations and causes that are important to our employees and our communities.
Partners with nonprofits
Corporate Social Responsibility is important to us - we have a team dedicated to leading these efforts both in a local and national scope.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Employees trained on best practices supporting data-driven decisions - starting with recruiting and hiring.
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
All employees are offered equity as part of our total rewards package.
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Sabbatical
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

We offer credits and discounts on tickets to attend your favorite events along with great health insurance plans with healthy employer subsidies (like monthly care packages for our remote employees!) and pre-tax commuter benefits. All employees are encouraged to use no questions asks mental health days and a floating holiday. When in the office we host catered lunches and regular happy hours to recognize birthdays and celebrate successes. Our corporate office provides a fully paid in-building gym membership for morning yoga or lunchtime run. Employees are also able to work a hybrid schedule, providing the balance life requires, when we need it.

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