Grubhub
Chicago, IL

Sr. Recruiter at Grubhub

| Chicago
!Sorry, this job was removed at 2:42 p.m. (CST) on Wednesday, May 8, 2019

We’re Grubhub, the nation’s leading online and mobile food ordering company. Since 2004 we’ve been connecting hungry diners to the local restaurants they love. We’re moving eating forward with no signs of slowing down.

 

With more than 80,000 restaurants and over 14 million diners across 1,600 U.S. cities and London, we’re delivering like never before. Incredible tech is our bread and butter, but amazing people are our secret ingredient. Rigorously analytical and customer-obsessed, our employees develop the fresh ideas and brilliant programs that keep our brands going and growing.

 

Long story short, keeping our people happy, challenged and well-fed is priority one. Interested? Let’s talk. We’re eager to show you what we bring to the table.

 

We are looking for a passionate, dynamic and highly motivated Sr. Recruiter who will execute a talent acquisition strategy that will meet the needs of our fast-growing business. In this role, you will use a consultative approach to build relationships with our non- tech leaders, strategically source talent, and ensure a swift-moving process throughout the entire recruitment cycle. You’ll be part of a superb People Team that is warm, friendly, and laughs constantly.

Some Challenges You’ll Tackle

  • Identify and attract the most qualified and diverse talent for our open Sales, Customer Care, Marketing, Finance, etc

  • Partner with hiring managers to facilitate the entire recruitment process, from opening a search through offer extension

  • Build a pipeline of talent for future and/or unexpected hiring needs

  • Provide recruitment counsel and guidance to hiring managers regarding market employment trends, compensation, skills/attributes, target companies, recruitment strategies, interviewing/assessments, and sourcing tactics

  • Source candidates using various methods and tools, including the company career site, social media, Internet job boards, associations/usergroups, and university alumni resources

  • Screen candidates to evaluate their skills and understand their motivators; contact references to determine a candidate's viability to support and resolve our business needs

You Should Have

  • BA/BS required
  • Minimum of one (1) year of focused full-cycle recruiting experience, with a majority of that experience being at a high-growth technology company

  • Experience recruiting for non -technical positions, high volume experience is a plus

  • Clear understanding of technical concepts and their impact on an internet company

  • Experience working with multiple hiring managers to identify and develop tailored job descriptions and recruitment strategies

  • Track record of creatively sourcing and hiring talent in a geographically dispersed organization

  • Exceptional judgment capabilities and relationship management skills

  • Attentive to detail and well-organized; ability to handle multiple tasks and set priorities in a fast-paced, high-pressure environment

  • Strong influencing, analytical, and problem solving skills; must be able to influence hiring managers to make the right hiring decisions

  • Excellent written and verbal communication and follow-up skills, with the ability to deliver a compelling story to prospective candidates

 

Got These?  Even Better:

  • Prior Google Applications
  • iCIMS knowledge a plus or any applicant tracking system

 

And Of Course, Perks!

  • Unlimited paid vacation days. Choose how your time is spent
  • Never go hungry! We provide weekly Grubhub/Seamless credit
  • Regular in-office social events, including happy hours, wine tastings, karaoke, bingo with prizes and more
  • Company-Wide Initiatives encouraging innovation, continuous learning and cross-department connections

 

We deliver favorites every day. Join us as we move eating forward.

Grubhub is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The EEO is the Law poster is available here: DOL Poster. If you are applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

See More
Apply now

Where we are

111 W. Washington St., Chicago, IL 60602

Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • SpringFrameworks
Previous
Next

What are Grubhub Perks + Benefits

Grubhub Benefits Overview

Health and Wellness: We provide programs that support your overall well-being such as generous medical benefits, employee network groups, company-wide fitness challenges, a comfortable and casual workplace! We also support our parents by offering 8 weeks of paid parent bonding time, a 4 week returnship program, and 6-8 weeks paid medical leave.

Learning and Career Growth: Your personal and professional development is a priority at Grubhub. From your very first day here, you are empowered to lead and be an active participant in your career growth. We provide continuous learning opportunities, trainings, as well as coaching and mentorship programs.

PTO. It’s true, Grubhub employees are provided a generous amount of time to recharge their batteries.

MealPerks: We never let our people go hungry! We provide our employees with weekly credit to use on Grubhub, and offer company-wide meals several times a year to bring our Grubhub family together.

Fun: Every Grubhub office has an employee-led Culture Crew that connects people through fun, meaningful initiatives across our offices. Some of our popular past events include: Wing-eating contests, Grubtoberfest, 5k Runs, Bring Your Child to Work Day, regular happy hours, and more!

Culture
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Promote from within
Time allotted for learning

Grubhub Careers Chicago
68

All Jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
HR
Marketing
Operations
Product
Project Mgmt
Sales
Tap to close

Team Lead, DNO

Grubhub
Chicago
3 days ago
+29
We are hiring for a Team Lead position for our Driver Net Operations Team.  The Team Lead is responsible for serving as the driver resource for their assigned region, and ensuring the members of their Driver Specialist Team are performing their functions effectively and have the necessary tools.  They are responsible for working cross functionally to ensure that their markets are staffed appropriately while meeting recruiting and retention goals.

SEM Marketing Associate

Grubhub
Chicago
3 days ago
+29
As the Paid Search Associate, you’ll play a key role in growing and shaping the strategic direction of Grubhub’s Paid Search programs.This is a multi-faceted role within Grubhub that will be responsible for the day-to-day operations of our Seamless Brand in addition to collaborating with the rest of the Growth team to support B2B Paid Search operations for our Corporate, Driver and Restaurant teams.

Associate, Marketing (Enterprise Partnerships)

Grubhub
Chicago
3 days ago
+29
GrubHub is looking for an Associate, Partnerships Marketing (Enterprise Restaurants) to support the development and implementation of co-marketing opportunities with our most valuable partners: our Enterprise restaurants. Reporting into one of our Managers of Partnerships Marketing in our Chicago office, this individual will be responsible for all stages of a marketing and restaurant partnership including: creating marketing programs that drive more business for the restaurants, selling in proposed campaigns internally and to the restaurant partners, and ultimately building a campaign that is supported by both parties. This individual will also be required to work with stakeholders across Grubhub’s different departments and teams and will be responsible for driving growth through these efforts to support the business objectives of Grubhub. This integrated marketing position works across channels including CRM, social, display, SEM, POP, broadcast, DM and in person events among other channels. This individual will be required to work with stakeholders across Grubhub’s various departments with a close tie to sales and will be responsible for driving growth through these efforts to support the business objectives of Grubhub. 

Driver Specialist

Grubhub
Chicago
1 week ago
+29
We are hiring for a Driver Specialist position.  The Driver Specialist is responsible for the post drive experience for Independent Contractor (IC) Drivers within their specific area.  They will monitor specific metrics and work internally and cross functionally to ensure delivery partners are satisfied and meeting or executing company growth needs.  This position is essentially the delivery partners eyes, ears, and voice to Area Management.

Enterprise Fulfillment Specialist

Grubhub
Chicago
1 week ago
+29
Complete restaurant and internal requests for menu data changes. Review a request and update an existing menu to reflect the specifics requested. This can be a single item change up to a full menu rebuild. Meet monthly case completion quotas and quality expectations. Understand and comply with all department policies. Help with other projects as needed.

Service Desk Associate I

Grubhub
Chicago
1 week ago
+29
Tracking (fixed assets) and installing new computer equipment for employees. Setup and support of desktop applications such as MS Office and Adobe Products. Solve problems for people and leave them with a smile. Help solve Windows / Mac / Linux Connectivity / Printer issues for individuals. Previous experience with OKTA, GSUITE, ServiceNow Follow documentation and direction. Complete tasks thoroughly and on time. Support GrubHub team members in person, phone, IM, and email. Be flexible. We're growing and we need to continue to change to help the company grow.

Account Manager, Ultimate

Grubhub
Chicago
1 week ago
+29
Account Managers for GrubHub Ultimate are responsible for a portfolio of Ultimate restaurant accounts. GrubHub Ultimate is a new business for GrubHub that provides a fully-integrated ordering and operating system for restaurant dining, including GrubHub kiosks that are revolutionizing our industry. Account Managers for GrubHub Ultimate will be the main point of contact for partnered Ultimate restaurants implementing this new technology. You must be passionate about building and maintaining client relationships while proactively problem solving, leveraging cross-functional internal channels, for issues that partnered Ultimate restaurants surface to us. As an Account Manager, you’re not only responsible for creating positive relationships with partnered Ultimate restaurants, but also responsible for consulting with decision makers in providing operational and marketing support to maximize order count potential.

Systems Engineer II

Grubhub
Chicago
1 week ago
+29
Grubhub has an immediate need for a skilled and motivated Systems Engineer to scale and automate our entire production infrastructure.   As a Systems Engineer, you will combine your skill sets of system engineering, automation, cloud, and design in a unique way to deliver a stable and strategic system solution in a hybrid cloud environment.  As a member of the Production Infrastructure team, you will work with various teams and departments to keep our systems running smoothly and highly available.  This position provides technical consulting and support for middleware and infrastructure technologies, maintains and enhances existing hardware and software technologies to ensure optimal use of computing systems; implements new technologies in an automated fashion to improve processing on an ongoing basis.  

Principal Site Reliability Engineer (Logistics)

Grubhub
Chicago
1 week ago
+29
As a Principal Site Reliability Engineer you will be focused on driving large scale reliability focused initiatives which touch all aspects of our system. This role will focus on complex challenges within our Logistics Team which manages how we ingest and store complex menu data at scale, how we ensure visibility into our complex order processing pipeline, how to bring systems from 4x9s to 5x9s and much more. This role will be a member of SRE and Engineering leadership and will help craft the direction for new technology introduction, own stability initiatives in complex spaces and act as an expert and mentor.

Enterprise National Sales Executive

Grubhub
Chicago
1 week ago
+29
Work with the team to develop the strategic sales approach to your specific market segment. Learn and understand Grubhub’s growing suite of products. Research and qualify enterprise brands throughout the country and introduce/sell Grubhub's suite of products to key decision makers. Conduct daily outreach, cold calls, and schedule in person presentations using a consultative sales approach. Develop presentations that cater to specific potential clients. Exceed individual high volume sales goals while working as part of Grubhub's fast-paced Enterprise team. Represent Grubhub’s core values while working face to face with restaurant groups (Customer Obsessed, Diverse Collaborators, Curious Innovators, Scrappy Entrepreneurs, Rigorously Analytical, Authentically Fun). Execute all required tasks on time and with high quality results. Strategically overcome objections and competition in the marketplace. Use Salesforce.com for administrative tasks and to stay organized, forecast sales activity, and process contracts. Be the hospitality expert: have a pulse on the industry, gather restaurant feedback, monitor competitor activity, and provide recommendations for product improvement to management and restaurant prospects.

Lead Specialist

Grubhub
Chicago
1 week ago
+29
Partner with Management on the execution of real time workflow processes by overseeing and delegating effectively. Partner with internal teams and third-party vendors to complete menu content projects as assigned by using sound methods to plan and track work, appointments, and commitments. Be a subject matter expert in your work. Communicate reasonable estimates of resources needed to achieve goals or complete projects to Management and internal teams. Mentor team members and provide direction day to day as directed by Manager. Influence others. Make a case for the work you are doing and why it’s important. Influence team members by providing real-time feedback to them. Provide feedback to Management on what is working, and what can improve. Help team members deal with the ongoing demands of change. Create and dictate processes with low levels of error and misunderstanding. Set high goals and work doggedly to achieve them. Push yourself and others to reach milestones by assisting management in the administration of an incentive program.

Manager, B2B Marketing

Grubhub
Chicago
1 week ago
+29
Develop integrated acquisition strategies for online and offline channels (SEM, paid social, direct mail, email, content) that generate qualified prospects and accelerate growth of the core restaurant network on the Grubhub platform. Lead the restaurant acquisition team in channel testing and exploration, evaluating effectiveness of campaigns and optimizing and scaling to increase lead volume and funnel conversion from lead to live. Champion collaboration and strategy alignment with key stakeholders including restaurant sales, diner marketing and market balancing teams. Own marketing automation and database management for our prospect audience – develop lead segmentation, lead scoring and lead nurturing campaigns to ensure we are engaging leads and nurturing them throughout the sales cycle. Core focus on reporting out the effectiveness of lead generation initiatives through KPIs such as lead acquisition, lead quality, campaign and channel ROI. Maintain a strong analytical background with a bias for developing data-driven solutions working with data tools such as Salesforce, Tableau and Google Analytics as needed.

Operations Specialist

Grubhub
Chicago
1 week ago
+29
We’re looking for an exceptionally driven and detail-oriented individual with a roll-up-your-sleeves attitude to join the Market Operations team. You’ll be responsible for ensuring consistent execution of day-to-day operations of your respective workflow, focusing on monitoring delivery orders and ensuring timely delivery. Using real time data, the Operations Specialist identifies potential issues and solves them before they become problems. A real self-starter, you should have a passion for solving hard problems -- plus a proven track record of getting things done.

Team Lead, Operations

Grubhub
Chicago
1 week ago
+29
Leads the Enterprise Sales Team for the full suite of Grubhub Enterprise Cloud products including Marketplace listing, rewards & loyalty, Delivery-as-a Service, and more. Targets include any restaurants with over 25 units and $50M in annual sales. This role is responsible for establishing sales territories, quotas and goals, and establish training programs for sales representatives.

Data Entry Specialist

Grubhub
Chicago
1 week ago
+29
Create and maintain multiple types of content to support onboarding of new accounts and update existing accounts on multiple platforms. Contact restaurants via phone and/or email to verify content information. Maintain high quality content by upholding Grubhub style standards and department policies. Communicate with internal teams to ensure the best product for our customers. Participate in projects designated by management, meet deadlines, and prioritize high-level accounts. Meet daily, weekly, and monthly volume and quality quotas.

Inbound Sales Representative

Grubhub
Chicago
1 week ago
+29
Qualify inbound leads and pitch restaurant owners on the benefits of joining our platform. Receive inbound calls and email inquiries from restaurants across the country interested in joining our platform. Provide potential clients with necessary documents regarding joining our platform and ensure they are properly onboarded (once they sign up of course!). Be a Grubhub product expert and work to partner with the next wave of great local restaurants. Consult with restaurant owners on the benefits of joining GrubHub and having access to our rapidly growing community of hungry diners. Identify needs and goals of the restaurant and demonstrate how GrubHub can help grow their business. Exceed high-volume sales goals while working within a team environment.

Senior Data Scientist (Experimentation)

Grubhub
Chicago
2 weeks ago
+29
Grubhub is looking for a bright, curious and energetic Data Scientist to join the data nerds on the Finance Research Team at GrubHub. The Finance Research team is the analytical engine of the company - we surface insights that drive strategy and optimal decision making for the Executive team and leaders across the organization.  In this role, you will be responsible for understanding the ‘who, what, and whys’ of our business - working cross-functionally to dig into trends and surface value-creating opportunities.

Partner Operations Manager

Grubhub
Chicago
2 weeks ago
+29
We are seeking a Partner Operations Manager to work closely with our third-party contact centers. We are looking for someone who is data-driven, business-minded, and results-oriented. Reporting to the Director, Care Operations, this person will be the glue between many critical moving parts. The right candidate is an A-player, exhibits strong leadership qualities, acts independently and also as part of a team. This person is: strategic, proactive, persistent when needed, and supportive and collaborative at all times. This person will be responsible for answering: “Is the partner operating optimally and providing the service necessary for Grubhub to succeed?” and “Is the partner receiving the support needed from Grubhub to be successful?” This person will also be responsible for helping drive performance and efficiencies at the partner locations.

Command Center Lead

Grubhub
Chicago
2 weeks ago
+29
This is your chance to jump at a great opportunity.  We’re looking for someone who is a team player and ready to dive into our operation.  As a Command Center Lead you’ll help guide, build and execute processes that are necessary to support the entire Care Operation.  We’re very protective of our culture so you must lead by example. It’s also important that you’re self-motivated and carry a “whatever it takes” attitude.  Oh and of course it goes without saying that providing stellar customer service is a must.

Technical Field Operations Specialist

Grubhub
Chicago
2 weeks ago
+29
As a Technical Field Operations Specialist you will own the technical implementation and launch of these partners. You will collaborate closely with internal and external stakeholders to gather requirements, install proper equipment, manage priorities for project completion, and coordinate each phase of the implementation. You will be hands-on in every stage, from designing solutions, to coordinating with engineering and product teams, to configuring systems, to testing and troubleshooting installations.  This position requires a mix of technical and business acumen and is excellent for those who thrive in fast-paced, dynamic environments, with skills in IT hardware, project management, cross-team coordination, and operations.

Senior Site Reliability - Software Engineer

Grubhub
Chicago
3 weeks ago
We are adding more software- and service-focused SREs to ensure reliable delivery of projects (and food!). SREs in the Delivery group care for all services related to our driver network and logistics technologies. We work on the design of complex systems such as our automated dispatching algorithm (think traveling salesman problem) at an incredible + highly available (multi-dc) scale. This includes how our delivery partners interact with our systems to accept new assignments and deliver your food, the services (and algorithms) which dispatch work to delivery-partners to maximize efficiency while ensuring on-time deliveries, how delivery partners are paid, and so much more!

Process Improvement Analyst

Grubhub
Chicago
3 weeks ago
The Process Improvement Analyst will be responsible for driving initiatives that enhance Care policies, processes and tools. The successful candidate will be focused on continuous process improvement and rigorous application of data analysis and project management. The position reports to the Manager, Process Improvement.

Director, UX Research

Grubhub
Chicago
3 weeks ago
We're looking for an enthusiastic leader to take our research practice to the next level. This candidate will drive, working collaboratively with the broader team, the design and execution of generative and evaluative research studies in support of creating meaningful experiences for our customers and driving the business forward. They will be responsible for leading a team of researchers who design test plans, recruit users, facilitate research studies, analyze results, and present insights (the basic stuff). Additionally, this person will be expected to champion our users to the Design and Product organization. This might mean working with our partners to ensure we are asking the right questions, identifying overlooked research opportunities, as well as looking for education opportunities in regards to best practices, breaking down silos, etc. This role will report into the VP, Design and we are open to hiring this role in Chicago or New York.

Senior Workforce Analyst

Grubhub
Chicago
3 weeks ago
Grubhub is looking for a data-driven, business-minded, results-oriented WFM Senior Analyst to join our Workforce Management team. The  Workforce Management team team is focused on Call Center Operations - we surface insights that drive productivity and performance across the organization.  In this role, you will be responsible for partnering with Finance and the Care leaders to develop and maintain the long term forecast and staffing plans. understanding the ‘who, what, and whys’ of our business - working cross-functionally to dig into trends and surface value-creating opportunities.

Monitoring and Support Specialist

Grubhub
Chicago
3 weeks ago
Each Monitoring and Support Specialist serves as the point of contact supporting the Grubhub Ultimate platform for merchants and internal teams. This role will provide the opportunity to learn and own specialty areas, expand your knowledge and responsibilities, work on projects across various departments within the organization, grow within our team and organization, and influence the optimization of our processes, all while helping customers and working with a tight-knit team.

Enterprise Sales Associate

Grubhub
Chicago
4 weeks ago
Work with Enterprise brands to grow their presence on Grubhub. Meet aggressive sales goals in a fast paced environment. Maintain excellent communication between internal stakeholders. Attends Franchisee Sales Conventions when appropriate. Onboard chain locations in a timely fashion.  Exceed high-volume sales goals while working within a team environment.

Principal, Product Design

Grubhub
Chicago
4 weeks ago
You believe design is a method for solving problems, not a deliverable. We are looking for experience in advocating for the user, while leveraging potential business and technical constants. This will require you to both understand the problem you are solving and execute the appropriate solution.You know (as much as you might fight it) the constraints of technology are just as important as their promise because it’s in the constraints we find our best ideas. Someone who sees the patterns in the chaos and knows how to translate those patterns into tools for the design teams. You know there’s a time for going wide, a time for going deep, and understand how to bring the product diners teams you work with through both stages. You are a thinker, a maker, and a passionate advocate for the Minimum Delightful Product approach to the mantra of “move fast and ship it."

Senior Director, Corporate Sales

Grubhub
Chicago
4 weeks ago
Will be responsible for building the sales strategy and the team to support this plan. Accelerating the growth of national enterprise corporate sales and revenue through selling Grubhub’s products and services. Successfully importing your knowledge and experience, including knowledge of the market and personal network to develop and execute an effective long-term sales strategy and plan in the market. Building a team compensation structure that drives productivity, loyalty, and sound economics. Strategically prospecting by working with your team to develop a plan that ensures prospects at key companies know your name and how you can help them. Building relationships and selling consultatively to drive buying decisions of VP, Director, and C-Level executives at national enterprise companies. Participating and leading client and prospect meetings.

Manager, Enterprise Accounts (Mid Tier)

Grubhub
Chicago
4 weeks ago
The Mid Tier Manager, Enterprise Accounts is a player/coach role in which you will be managing a small portfolio of Mid Tier restaurant accounts as well as leading a team of relationship managers. You will manage Mid Tier Account Advisors that cultivate restaurant brand corporate relationships. You will serve as an escalation point for client meetings and will play a key role inter-departmentally as well. You will be tasked with developing successful partnerships by overseeing experiences and expectations while building the value of GrubHub and its affiliate sites. Your goals will focus on retention, account maintenance, management of the Go-Live process, and revenue generation of these Mid Tier group accounts managed by you and your team.  

Enterprise Accounts Associate

Grubhub
Chicago
4 weeks ago
The Associate, Enterprise Accounts role is the key contact for all Grubhub Enterprise Marketplace franchised accounts. You will be tasked with developing successful client partnerships by overseeing experiences and expectations while building the value of Grubhub and its affiliate sites. Your goals will focus on launch, retention, account maintenance, and revenue generation of franchised accounts. Working with internal stakeholders, you will be responsible for coordinating across multiple engineering and operational teams to help ensure a successful launch. Post-launch, you will be communicating with clients on a regular basis, maintaining a high retention rate of your portfolio, as well as exploring ways to grow each account.

Sales Operations Manager

Grubhub
Chicago
4 weeks ago
The Grubhub Inside Sales Operations Manager role is a great opportunity to leverage your sales, leadership and operational skills to make an impact across our entire sales team.  You’ll be on the front lines of building Grubhub’s sales infrastructure to ensure excellence and consistency across the sales team.  You’ll need to understand change management, leadership, process improvement and be able to command respect from the entire team.

Sr iOS Engineer - Delivery

Grubhub
Chicago
4 weeks ago
We are looking for an iOS Engineer to join our awesome delivery league and help us take our mobile experience to the next level. Our iOS team is a talented group of smart, humble people who are passionate about creating amazing mobile products using cutting-edge technology. Already, they have built a 100% Swift application that enables hundreds of thousands of gig economy workers to earn a living, everyday!  Innovation, research and creativity are always at the forefront of what we do, so if you're excited to work on a product that is changing the way food delivery is done around the country, we look forward to receiving your application.

Senior Software Engineer

Grubhub
Chicago
1 month ago
Grubhub is seeking an experienced software engineer to join our dynamic Corporate Initiative team. Our work is growing the business into new areas of opportunity, spearheading service creation, and expansion across all the core areas of the platform. Day-to-day activities involve coding against stories in a sprint, verifying tests, and getting peer reviews prior to having the code accepted. The work will be distributed across many of the platform systems within Grubhub, to bring holistic technology releases to support large expansions in the business offerings. As a Continuous Delivery organization, releases to production are frequent, avoiding classic challenges of meeting/discussion/planning fatigue and roll-back difficulties that comes with heavy, infrequent production releases.

Payroll Specialist

Grubhub
Chicago
1 month ago
The Payroll Specialist works on a small, dynamic team to ensure the timeliness and accuracy of GrubHub’s employee payroll and HR related record keeping.  They partner with the People team as well as with individual department managers to ensure that payroll processing runs smoothly and accurately and that GrubHub’s HR related record keeping is compliant, timely and easy to access. 

Senior Application Security Engineer

Grubhub
Chicago
1 month ago
We’re looking for a Senior Application Security Engineer.  The Application Security teams are relied upon to provide engineering and product teams with the security expertise necessary to make confident product decisions. The team manages our code vulnerability programs including red teaming, manual review, static and dynamic code analysis as well as interfacing with external researchers as part of our bounty program. 

Enterprise Marketing Manager (Partnerships)

Grubhub
Chicago
1 month ago
Grubhub is looking for a Manager, Partnerships Marketing (Enterprise Restaurants) to lead the development and implementation of Enterprise Restaurant Partnerships and co-marketing efforts from our Chicago office. Reporting into our Sr. Manager of Partnerships Marketing, this individual will be responsible for leading a team through all stages of co-marketing with our Enterprise Restaurant Partners including: building marketing strategies from the ground up, creating marketing programs that drive more business for the restaurants, selling in the proposed campaigns internally and to the restaurant partners, negotiating with restaurant partners for inclusion in their marketing and media and supporting expanding existing relationships through marketing. This integrated marketing position works across channels including CRM, social, display, SEM, POP, broadcast, DM and in person events among other channels. This individual will be required to partner with stakeholders across Grubhub’s various departments, will be responsible for driving growth through these efforts to support the business objectives of Grubhub, and develop a team of direct reports.

Analyst, Finance & Analytics

Grubhub
Chicago
1 month ago
Track pricing changes and monitor impacts to daily fees. Quantify and report on impacts of promotion to financials. Analyze trends in Driver Pay and identify the impacts driving the components of cost. Runs management reports on a regular cadence. Complete and submit weekly and monthly  forecasts for responsible business lines. Support month end and quarter end close processes. Collaborate with Marketing, Enterprise Team, & Pricing to ensure finance has a comprehensive list of all promotions/free delivery. Communicating business results to director- and executive-level leadership. Analyze variances from YoY and previous forecasts and provide explanations of results. Provide ad hoc analysis and special projects as required and quickly get to a conclusion.

Business Analyst

Grubhub
Chicago
1 month ago
To succeed in this role, you must be innately curious, deeply analytical, highly driven and a strong communicator. Monitor KPIs and business drivers for specific departments - Sales, Product, Logistics, Marketing and Care - highlighting trends and investigating underlying causes of variance. Perform advanced analytics to better understand the critical drivers of our business – including but not limited to diner behavior, restaurant relationships, product engagement, and market-specific performance. Effective analysis is only possible with good data - be a champion of data accessibility, accuracy and quality for the Finance team by partnering with our Data and Technology groups. Prepare KPI reports distributed daily, weekly and monthly to the Executive and Senior Teams. Help prepare presentations for Board of Directors and Executive Team. Be curious! Find data nuggets, trends and other analytical goodies that help us grow faster and generate more profit.

Product Designer, Design Systems

Grubhub
Chicago
1 month ago
Craft system-level design elements which function across diverse user experiences, from diners to drivers, restaurants and internal users . Collaborate with a team of talented systems designers to steer the overall direction of Cookbook, Grubhub's Design System. Thoughtfully contribute to our component documentation and design guidelines. Work with marketing to ensure consistency with brand look & feel and maintain brand assets (fonts, logos, illustrations, etc.). Work with autonomy, initiating design discussions like whiteboarding sessions and participating in design spikes. Advocate for, and teach other designers, engineers and product managers how to use our design system. Collaborate closely with engineering & product to unify our visual language, components, and frameworks. Collaborate with key partners to measure the success of proposed & existing patterns. Refine & maintain existing tools for designers and developers – research, develop and implement new tooling and practices. Work to ensure our design system is up-to-date and easy to work with in design and prototyping tools. Help serve as 'translators' between design and engineering.

Sr. Manager, Market Operations

Grubhub
Chicago
1 month ago
We’re looking for an exceptionally analytical operations leader with a roll-up-your-sleeves attitude to join the Market Operations team.  You’ll be responsible for a team of Market Managers and regional oversight of markets with direct oversight of the growth and health of the business.  A real self-starter, you should have a passion for solving hard problems -- plus a proven track record of getting things done.

Senior Front-End Engineer

Grubhub
Chicago
2 months ago
As a Sr. Front-End engineer on the restaurant team, you will be working with product managers, designers, and other engineers to figure out what needs to be done to build a feature, plan it out, and then execute – sometimes individually, sometimes leading a small group of other front-end engineers. This role will be a lot of heads-down development, but it also requires good communication with others, wise translation of product requirements into features, and sometimes directing the work of others.

Technical Lead - Catalog

Grubhub
Chicago
2 months ago
As a Technical Lead in Catalog, you will have a leading role in delivering products for our restaurants to manage what they offer our diners. You will design and develop scalable distributed systems that will enable enterprise brands such as McDonald’s and Taco Bell to integrate with the Grubhub marketplace. You will also work on the systems that power our restaurant tablet application. You will also maintain and improve the software and development process to accelerate the teams delivery of value to the business.

Market Manager

Grubhub
Chicago
2 months ago
Drive growth and profitability in the business by ruthlessly managing the P&L; understand the key business levers and effectively execute them. Analyze trends and underlying issues within the business; you should be well versed the mechanics of a three-sided marketplace and the different ways to spur growth on all sides. You'll be responsible for solving problems; diagnosing issues in a data-driven manner, identifying the root cause and implementing solutions. Effectively communicate learnings from analysis of the business to provide recommendations cross functionally with Product, Sales, Marketing to ensure that we’re pacing ahead of targets   Network within your market by building and strengthening relationships with strategic restaurants, corporate clients, and drivers; these are key constituents in our marketplace and important to our growth. Work closely with Senior Market Operations Leadership to identify opportunities and deliver on service, profitability, and growth expectations.

Manager, Operations

Grubhub
Chicago
2 months ago
Work closely with the Leader of Restaurant Fulfillment and cross functionally to manage internal and outsourced workflows to hit targets. Train, coach, motivate, and manage a team of fulfillment specialists and data entry vendors to achieve business and individual results. Identify opportunities to improve effectiveness and efficiencies with processes, tools, product offerings, and employee development. Develop effective coaching strategies and content for team meetings. Encourage transparency and align broader company initiatives with department goals. Coordinate with the Restaurant Network leadership team to ensure proper communication and alignment across teams. Be a respected leader while maintaining our collaborative and dynamic team culture. Develop clear expectations and instill accountability for employees across all aspects of their performance. Cultivate an open fulfillment environment while maintaining competition and self-reliance. Encourage employees to contribute new ideas and solutions to problems. Take on projects as needed by the Restaurant Network.

Director of Enterprise Sales

Grubhub
Chicago
2 months ago
Leads the Enterprise Sales Team for the full suite of Grubhub Enterprise Cloud products including Marketplace listing, rewards & loyalty, Delivery-as-a Service, and more. Targets include any restaurants with over 25 units and $50M in annual sales. This role is responsible for establishing sales territories, quotas and goals, and establish training programs for sales representatives.

Manager, Restaurant Accounts

Grubhub
Chicago
2 months ago
As a Manager in our Restaurant Accounts department, this position will be leading and developing a team of Account Advisors. The Account Advisor team's focus is to expand our restaurant relationships by selling and servicing existing restaurant clients.   

People Solutions Leader (Employee Relations)

Grubhub
Chicago
2 months ago
We are looking for an Employee Relations expert with deep experience with employment standards, workplace investigations, Code of Conduct violations, and resolving employee/manager conflicts. You are not only a hands-on operator, but also a builder who can assess and improve our strategic, people-centric programs in order to develop an exceptional employee experience.  You are a self-motivated problem-solver, who is poised and straightforward with all your colleagues. You are trustworthy, flexible and emotionally mature, and flourish working collaboratively with people who share these values. You are also data driven and through a combination of intelligence, experience and information can drive systemic improvements over time.

Restaurant Fulfillment Specialist

Grubhub
Chicago
2 months ago
Facilitate the onboarding of new accounts with the goal of getting them live on the platform as quickly as possible. Build and manage the client relationship during this onboarding experience to exemplify our Customer Obsessed value. Coordinate with both restaurant owners and internal GH teams to get restaurant accounts built and live on the platform. Examples of internal collaboration include scheduling photoshoots, partnering with the logistics team to ensure equipment is shipped, and working with the Sales team to confirm restaurant submissions are valid. Influence Restaurant Owners and provide insights on the value of getting onto the platform as quickly as possible to align with your goals and company goals. Proof contracts, menus, tax details, and more to ensure documentation lines up with GrubHub standards & legal responsibilities. Provide guidance to Restaurant Owners on their menu content, self-service tools, and different features Grubhub offers.

Data Scientist I (Marketing)

Grubhub
Chicago
2 months ago
The Marketing Data Science Team is looking for a team player to help build out the next generation customer acquisition and retention systems (i.e., keyword bidding and email marketing).  We function very much like a startup, working quickly from raw data all the way up to designing and deploying AB tests. We directly communicate with our customers and have significant impact on overall company performance.  The data scientist in this role will spend time learning the systems and the business and is expected to eventually work on his / her own marketing campaigns!

Sr. Manager, Corporate Communications

Grubhub
Chicago
2 months ago
The ideal candidate is enthusiastic, resourceful, determined, and entrepreneurial with experience in creating, managing, and executing proactive campaigns that tell a company’s story, reinforces brand promises, and highlights points of differentiation in a highly competitive landscape. This person will need to handle several concurrent projects, act as a trusted advisor to members of Grubhub’s executive management team and manage/mentor team members. This person will also work closely with the rest of the team to create and tell new higher-level corporate narratives, and ensure consistency in messaging across all our lines of business. Strong writing and storytelling skills are a must, as well as the ability to keep up with a fast-paced environment.

Cloud Applications Administrator

Grubhub
Chicago
2 months ago
Responsible for standard configuration, user administration, security, workflow, data management and integrations for applications such as Okta, Slack, DocuSign, Five9, ServiceNow, Jira and Confluence. Manage configuration of new SaaS systems in Okta to streamline delivery of services to the user community. Work with key stakeholders on implementing new SaaS applications with SAML, provisioning, deprovisioning and proper security roles. Lead meetings and document agenda tasks / notes with various stakeholders, aid in translating business requirements into technical requirements. Assist in setting up Service Level Agreements (SLAs) and monitor SLA workflows. Create and track ticketing requests, answer technical and application configuration questions as needed. Assist in troubleshooting patch and release management issues with an understanding of third party software integrations. Experience with Apple and Windows desktop OS, server and database technology. Develop and maintain system processes and documentation mapping contract entitlements to access rules, utilizing an understanding of directory system attributes and functionality.

Account Advisor (Mandarin- Speaking Preferred!)

Grubhub
Chicago
2 months ago
As an Account Advisor, you will be managing a portfolio of restaurant accounts. You will be tasked with helping your portfolio of restaurants get the most out of using Grubhub and consulting with them to have the most ideal menu page for our diners. Increasing their conversion number and building the value of GrubHub will be key!  As an Account Advisor, you will be responsible for growing and expanding our relationships with all your restaurants.  

Senior Engineer- Internal Tools

Grubhub
Chicago
3 months ago
As a Senior Software Engineer in the Internal Tools team you will play an important role in implementing features for the group. We are looking to bolster the team by adding engineers experienced in building highly available and fault tolerant systems. You will work closely with Engineering leadership and Product stakeholders to drive technical designs and leverage your own experience to solve the most challenging and difficult problems the team faces.

Inside Sales Manager

Grubhub
Chicago
3 months ago
Work closely with the Senior Manager of Restaurant Sales and the Director of Restaurant Sales to lead an inside sales team. Train, coach,  motivate, and manage a team of Sales Executives to improve individual results. Identify opportunities to improve effectiveness and efficiencies with processes, tools, product offerings, and employee development. Use Salesforce.com to develop regular tracking and reporting of key performance metrics and translate these metrics into implications and recommendations. Develop effective coaching strategies and content for team meetings. Encourage transparency and align broader company initiatives with department goals. Monitor success outcomes from each team member through the creation of recognition programs, dashboards, and leader boards. Coordinate with The Restaurant Sales Management Team to ensure proper communication and alignment across teams.

Product Data Analyst

Grubhub
Chicago
3 months ago
Participate in defining products and roadmap projects. Provide insights into product usage to inform innovation or areas of weakness. Work closely with other product team members to help understand how you can provide data to power decision making. Gathering and unearthing unmet customer needs through research, data analysis, user experience analysis and testing, competitive research and any other relevant tools. Be able to prioritize and handle multiple requests for information at any one time. Understand how user interactions translate to data that you can provide insights to.

Sr. Analyst, Marketplace Growth

Grubhub
Chicago
3 months ago
Grubhub is looking for an innately curious, deeply analytical and highly driven Sr. Analyst to join our Marketplace Growth team. The Marketplace Growth team determines and drives optimal investments across our three-sided network (restaurants, diners and drivers), hyper-locally.  In this role, you will be responsible for knowing the ‘who, what, and whys’ of our marketplace - continuously digging into trends and defining opportunities to drive our investment strategy. This role reports to the Manager of Marketplace Growth and works closely with senior leaders across departments. We are looking for a data-driven person with operational experience who knows who knows how to move quickly, work cross-functionally, take smart risks and leverage insights to drive outcomes.

Associate Account Advisor

Grubhub
Chicago
3 months ago
As an Associate Account Advisor, you will be managing a portfolio of restaurant accounts. You will be tasked with helping your portfolio of restaurants get the most out of using Grubhub and consulting with them to have the most ideal menu page for our diners. Increasing their conversion number and building the value of GrubHub will be key!  As an Associate Account Advisor, you will be responsible for growing and expanding our relationships with all your restaurants.  

Director of Data Engineering

Grubhub
Chicago
4 months ago
Grubhub is looking for a experienced Director of Data Engineering to build and lead all our Data Warehouse and Data Pipeline efforts. You will be heading multiple teams of passionate and skilled database engineers responsible for building and owning batch and streaming data pipelines that process tens of terabytes of data daily and support all of the analytics, business intelligence, data science and reporting data needs across the organization. Grubhub Big data platforms are cutting edge and built primarily around a few core technologies including AWS EMR, Hive, Cassandra, S3 and Redshift for data storage. Apache Spark, python and Scala for data processing, Presto query engine and Azkaban for workflow management. You will also be interacting with several other technologies in the ecosystem primarily from acquisitions, partners or affiliates including Mysql, Postgress, SQL Server, Salesforce etc.

VP, Head of Communications & PR

Grubhub
Chicago
4 months ago
The ideal candidate has experience building successful national and local PR programs, and a demonstrated ability to manage issues and overall media relations strategy. This person is enthusiastic, resourceful, determined and entrepreneurial with experience managing strong internal and external clients. He or she will need to manage multiple projects simultaneously and serve as a trusted advisor to Grubhub’s executive team. Strong writing skills and the ability to maintain a sense of calm and humor in the midst of a fast-paced and constantly evolving space are instrumental to success.

Software Engineering Team Lead - Ruby on Rails

Grubhub
Chicago
4 months ago
Our Ruby on Rails Developers sit on our Platform engineering team to build and maintain the core set of systems that power the LevelUp ecosystem, an online ordering interface and network of dozens of mobile payments apps (maybe even the ones you use to order lunch) and point-of-sale integrations. We are a team of smart, highly motivated engineers that place a high value on writing well crafted, thoroughly tested, and maintainable code. We’re growing extremely fast and are taking on the exciting challenges of keeping up with new product development while scaling our services to support higher volume and more clients.

Account Advisor

Grubhub
Chicago
4 months ago
As an Account Advisor, you will be managing a portfolio of restaurant accounts. You will be tasked with helping your portfolio of restaurants get the most out of using Grubhub and consulting with them to have the most ideal menu page for our diners. Increasing their conversion number and building the value of GrubHub will be key!  As an Account Advisor, you will be responsible for growing and expanding our relationships with all your restaurants.  

Director, Product Management

Grubhub
Chicago
5 months ago
As a Director of Product Management at Grubhub, you will be responsible for developing and delivering the product roadmap and execution for a broad swath of initiatives for our Delivery organization. You will have direct responsibility for the oversight and thought leadership of multiple product managers and teams within the Grubhub organization. You will collaborate across the organization with Senior Leadership and critical business stakeholders, and be responsible for the the evolution and optimization of Grubhub’s delivery fulfillment experience.  You will report directly into the VP, Product for the Grubhub organization, based in our Chicago office.

Site Reliability - Software Engineer II

Grubhub
Chicago
5 months ago
We are adding more software- and service-focused SREs to ensure reliable delivery of projects (and food!). SREs in the Delivery group care for all services related to our driver network and logistics technologies. We work on the design of complex systems such as our automated dispatching algorithm (think traveling salesman problem) at an incredible + highly available (multi-dc) scale. This includes how our delivery partners interact with our systems to accept new assignments and deliver your food, the services (and algorithms) which dispatch work to delivery-partners to maximize efficiency while ensuring on-time deliveries, how delivery partners are paid, and so much more!

Sr. Analyst, Pricing

Grubhub
Chicago
5 months ago
As a Pricing Strategy Manager you will be responsible for developing and implementing pricing strategies for our restaurant partners. This will require working with analysts, managers and executives across the Pricing, Marketing, Ops, Product, Finance, and Technology functions.

Inside Sales Executive

Grubhub
Chicago
5 months ago
The Grubhub Inside Sales Executive role is a great opportunity to leverage your sales skills to make an impact on our rapid growth immediately. Plus, you’ll be selling restaurant owners exactly what they already want: more business. Our current Sales Executive’s love the team events, contests, and of course the meal perks. This is the place to hone your sales skills, and make great money doing it.   You’ll be on the front lines of building Grubhub’s national restaurant partner network. You’ll research and consult with restaurants, contact the decision makers, and show them how Grubhub can benefit their business. You’ll need to be resourceful, persuasive, determined, competitive, and have the ability to easily connect with people from all walks of life.   We reward our Inside Sales Executives with competitive pay (base salary + uncapped commission), contests, the ability to travel, and a work environment that breeds success. Do you want to be the best? Do you think you have what it takes to join our top performing Sales Executives and want to be recognized for your work?  We only hire top talent, and we’re excited to learn more about your goals and achievements.

Technical Lead - Cloud Security

Grubhub
Chicago
5 months ago
Develop and coordinate a Cloud Security strategy by communicating with stakeholders to effectively convey requirements of technical and process improvements. Utilizing a deep understanding of cloud-native technologies, help create requirements and guardrails for implementation of new technologies.  Examples include securing kubernetes or highly available and distributed secret stores. Create and implement a cloud governance program over AWS and GCP (amongst others). Monitor and assess new and emerging threats posing risk to our cloud environments and recommend tactical and strategic initiatives to address those risks. Provide technical guidance and leadership for security standards relating to cloud environments and cloud-native services.

Account Advisor, Enterprise Accounts

Grubhub
Chicago
5 months ago
The Enterprise Mid Tier Account Advisor is the key contact for all Grubhub Marketplace Enterprise-level accounts. You will be tasked with developing successful client partnerships by overseeing experiences and expectations while building the value of GrubHub and its affiliate sites.  Your goals will focus on launch, retention, account maintenance, and revenue generation of Mid Tier group accounts. You’ll be charged with onboarding the brand and key stakeholders, driving the technical integration, operation and launch deadlines. Working with internal stakeholders, you will be responsible for coordinating across multiple engineering and operational teams to help ensure a successful launch. Post-launch, you will be communicating with clients on a regular basis, maintaining a high retention rate of your portfolio, as well as exploring ways to grow each account.

Site Reliability Engineer I

Grubhub
Chicago
5 months ago
We are adding more software- and service-focused SREs to ensure reliable delivery of projects (and food!). SREs in the Restaurant group care for all services related to restaurant-facing technology. This includes order transmission, POS integrations, catalog services, and some internal-facing tools for adjusting orders and assisting diners. We are an extremely critical team, highly passionate about ensuring orders get to restaurants and diners get fed as quickly as possible.