Talent Platform Associate (Recruiting Operations)
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.
At Affirm, two of the most important goals are hiring diverse talent with a high bar for skills and providing an outstanding candidate experience. The Talent Platform team ensures the Talent team is empowered and efficient in their roles to meet our ambitious hiring goals. We own improving and maintaining talent processes, systems, tools, and policies to provide a streamlined and effective hiring process. We partner closely with Talent, People Platform, Platform Programs, Compensation, People Business Partners, Finance, and hiring managers across the business at all levels.
We are looking for a Talent Platform Associate to help improve the efficiency and effectiveness of the Talent team, streamline our recruiting processes, remove operational roadblocks, and assist in identifying strategies that enhance the experience for recruiters, employees, and candidates. You will help find opportunities for improvement, and assist in implementing new processes and frameworks to achieve our goals and bring us the highest quality Affirmers.
In this role, you'll support the evaluation of tools and processes to ensure guidelines are in place to provide a creative, high touch candidate experience and quality support to the Talent team. You’ll assist in making processes more efficient to help build a proper foundation as we scale. This role will ensure the Talent team has accurate resources and training for tools needed to operate efficiently within their roles. The ideal candidate would be someone who can learn quickly, with a high attention to detail, loves finding solutions to problems, and holds confidentiality in high regard.
What You’ll Do
- Maintain operational processes in Greenhouse and other talent tools (job & offer approval workflows, de-provisioning users, permissions, custom fields)
- Respond to and/or resolve team member inquiries and issues as they relate to our processes and talent tools (i.e. GoodTime, Greenhouse, Gem, LinkedIn, etc.)
- Ensure clean data collection and integrity across all talent processes (e.g., application questions, immigration process, etc.)
- Provide support for various system data audits and company compliance initiatives
- Assist with content creation and documentation to ensure talent and hiring managers have the resources they need to participate in hiring efforts
- Coordinate & facilitate various trainings as needed across the business
- Assist in administrative, communication and training related tasks in support of our talent training programs company-wide
- Assist in cross-functional projects to improve our processes and the efficiency of the Talent team
- Own additional ad hoc administrative responsibilities
What We Look For
- 3-4 years of experience in recruiting, operations, HR, or related field
- Solid attention to detail, with high standards for accuracy and precision, and ability to handle sensitive data with confidentiality
- Comfortable independently handling multiple tasks simultaneously in a fast-paced hiring environment with tight turnarounds
- Resourceful and has the willingness to do whatever needs to get done with integrity and accountability
- Handles spontaneous change and new scenarios! Able to take on challenges with grace, thoughtfulness, and authority
- Excel in situations where you can think critically and anticipate issues before they arise, and proactively suggest big-picture solutions
- Experience with HR, recruiting, and other misc systems (Greenhouse, GoodTime, Gem, LinkedIn Recruiter)
- Experience fielding team member questions
Location
We’re excited to announce that Affirm is now a remote-first company! This role can be located anywhere in the U.S. Remote based employees may occasionally travel to an Affirm office for meetings or team building events. Our offices in San Francisco, New York City, Pittsburgh, Chicago, and Salt Lake City will remain operational and accessible for anyone to use on a voluntary basis.
Please note that visa sponsorship is not available for this position.
Check out our remote-first approach to learn more about the new ways we work.
If you got to this point, we hope you're feeling excited about the job description you just read. Even if you don't feel that you meet every single requirement, we still encourage you to apply. We're eager to meet people that believe in Affirm's mission and can contribute to our team in a variety of ways – not just candidates who check all the boxes.
At Affirm, "People Come First" is a core value and that’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our D&I program here and our progress thus far in our 2019 D&I report.
We also believe “It’s On Us” to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.
We will consider for employment qualified applicants with arrest and conviction records in accordance with applicable federal, state and local laws, including the San Francisco Fair Chance Ordinance. By clicking "Submit Application," I acknowledge that I have read the Affirm Employment Privacy Policy, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.