Technical Recruiter at Sprout Social

| Chicago | Remote
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At Sprout Social, people and culture are at the forefront of everything we do—a fact underscored by multiple Best Places to Work awards and our rating on Glassdoor.  As members of the Sprout People team, we are champions of Sprout’s unique culture. Doing our jobs effectively means every candidate has an incredible experience with Sprout Social, every team member is successful from day one, and every business unit has the talent and support needed to meet and exceed aggressive goals. 

As a Recruitment Partner, you’ll use your domain expertise to grow our Technology teams. You will help to find the best talent in our industry by using an established personal network and community-driven approach to engage the right talent who will make a positive contribution to our culture and our company's success. This is the chance to expand your skills in a role that blends recruiting with user research, process iteration, and cross-functional partnership across the organization. 

Since this role is about raising the bar, we’re looking for someone with proven success in full-cycle for technical roles in high-growth environments. You should also have a creative approach to finding the best talent. Sourcing is a major part of our hiring strategy, so you should be confident in your abilities to seek out, engage, and nurture relationships with a diverse group of top technical talent. 

We’re looking for a creative, collaborative, and inquisitive learner to build diverse teams with us. If you love making connections with people and are looking to grow your technical recruiting skills with a best in class team, we’d love to talk to you!

Qualifications

These are the minimum qualifications that our hiring team is looking for in this role:

  • 3+ years of full-cycle recruiting and/or sourcing experience
  • A consistent track record of meeting and exceeding hiring goals

Additionally, these are the preferred qualifications that would indicate a particularly strong candidate:

  • Technical recruiting experience in a high-growth environment

Within 1 Month, you will:

  • Experience Sprout’s in-depth onboarding, covering everything from our company mission and values, hearing directly from executives and founders, to deep training on our products and the value that Sprout delivers to our customers.
  • Make a plan with your manager to set initial priorities, align on expectations for your role, plant goalposts for your career, and learn about Sprout’s approach to recruitment.
  • Develop relationships with hiring managers to understand roles and their talent needs. Conduct initial 1:1s with hiring managers and other strategic partners throughout the company to identify what a successful relationship looks like and how you will work together.
  • Dive into sourcing to seek out, engage, and nurture relationships with diverse top talent. You’ll be in the driver’s seat to make sure our technical teams are considering and hiring candidates from a variety of backgrounds, education levels, and experience levels. 
  • Immerse yourself in learning about the culture, products, and teams of Sprout to creatively market our our award winning culture to prospects and candidates.
  • Learn our People team tools and processes. We want you to dive in and help us find ways we can optimize our processes. Don't be afraid to give us feedback; we welcome it.

Within 3 Months, you will:

  • Manage your own candidate pipeline and take ownership of active candidates. You’ll partner with our recruiting team to learn our interview processes, ideal candidate profiles, and how to manage your own workflow.
  • Drive decisions/action within hiring teams and close top talent with your hiring manager partners and teams.
  • Collaborate with Recruitment Manager to create a recruitment strategy for your assigned Technology roles and project manage its success. 
  • Meet weekly with your hiring managers to understand wins, gaps, and highest priority roles. Provide metrics and conversion rate updates to help carry out improvements and iterations.  
  • Learn the unique art of writing impact job descriptions (what you’re currently reading). You’ll coach your hiring managers when they write their next one. 
  • Leverage our recruiting tools, sourcing strategies, and our referral program to add to your growing pipeline. 
  • Be close to closing your first candidate whom you have brought full-cycle through the recruiting process. 
  • Build connections with members from other teams through active networking and community building.

Within 6 months, you will:

  • Be seen as a trusted advisor to key stakeholders and the hiring managers you support through your own successful placements and execution of process improvements.
  • Use data and your own expertise to identify inefficiencies and innovate / improve your process and pipeline. Take your metrics from Sprout’s Recruiting Dashboard, diagnose areas that need attention, and create and execute a plan. 
  • Collaborate with Recruitment Manager to create and deliver Hiring Manager training and support for our Technology teams.
  • Champion our values by continuously building a diverse pipeline of critical passive talent for Sprout, specifically technical talent from underrepresented groups.
  • Have your first performance conversation with your manager, where you’ll discuss your accomplishments in your role and work together to build goals for your professional growth.

Within 12 months, you will:

  • Partner with Recruitment Manager to identify a plan for marketing and community engagement to drive more applicants and interest to your inbound pipeline and sourcing efforts.
  • Actively cultivate a pipeline for commonly recruited roles within assigned areas and ensure teams are trained and incentivized to participate in outreach. 
  • Drive projects from start to finish, with multiple cross-functional stakeholders and executive stakeholders.
  • Surprise us! Use your unique ideas and abilities to change Sprout in beneficial ways that we haven’t even considered yet.

Of course what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager.

About Sprout Social
Sprout Social powers open communication between individuals, brands and communities through elegant, sophisticated software. We are relentless about solving hard problems for our customers and committed to both customer and team success. Our team’s shared belief in Sprout’s mission promotes a culture of openness, empowerment and fun. 

We’re proud to regularly be recognized for our team, product and culture. Our benefits program includes:

  • Insurance and benefit options that are built for both individuals and families
  • Progressive policies to support work/life balance, like our flexible paid time off and parental leave program 
  • High-quality and well-maintained equipment—your computer will never prevent you from doing your best
  • Wellness initiatives to ensure both health and mental well-being of our team
  • Ongoing education and development opportunities via our [email protected] program, employee-led diversity, equity and inclusion initiatives and mentorship programs for aspiring leaders
  • Growing corporate social responsibility program that is driven by the involvement and passion of our team members
  • Beautiful, convenient and state-of-the-art offices in Chicago’s Loop and downtown Seattle, for those who prefer an office setting

Whenever possible, Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them. For those that prefer an office setting, this role may be based in our Chicago or Seattle locations. If you prefer to work from your home, we can accommodate that for many locations across the United States. We are not set up in all states, however, so please take a look at the drop down box in our application to see whether your state is listed.

Sprout Social is proud to be an Equal Opportunity Employer and an Affirmative Action Employer. We do not discriminate based on identity- race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. Learn more about our commitment to diversity, equity and inclusion in our 2020 DEI Report.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. We'll do all we can to ensure you're set up for success during our interview process while upholding your privacy, including requests for accommodation. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about our commitment to equal employment opportunity, please click here (1) Equal Opportunity Employment Poster (2) Sprout Social's Affirmative Action Statement (3) Pay Transparency Statement.

When you apply for employment with Sprout Social, we will process your job applicant data, including your employment and education history, transcript, writing samples, and references as necessary to consider your job application for open positions. For more information about our privacy practices please visit our Privacy Policy. California residents have additional rights and should review the Additional Disclosures for California Residents section in our Privacy Policy.

Additionally, Sprout Social participates in the E-Verify program in certain locations, as required by law. 

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Technology we use

  • Engineering
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • D3JSLibraries
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • HadoopFrameworks
    • CassandraDatabases
    • HBaseDatabases
    • MySQLDatabases
    • RedisDatabases
    • SalesforceCRM

Location

131 S Dearborn, 7th Floor, Chicago, IL 60603

An Insider's view of Sprout Social

What’s the vibe like in the office?

We are invited to bring our authentic selves to work. The result is a culture without pretense.

Aja Saunders

Receptionist Systems Specialist

What's the biggest problem your team is solving?

The Growth Activation squad is focused on the challenge of retaining trial users and converting them into subscribers. We find solutions by A/B testing our features, using data science for quantitative analysis, using user interviews for qualitative analysis and working with other teams at Sprout on Growth strategies.

Andrew Kos

Senior Software Engineer

How has your career grown since starting at the company?

When I first joined Sprout, I could count the entire Sales team on one hand. Since then, my career has taken a variety of paths, from training and enablement to assisting our Sales team from a strategic perspective as a Solutions Engineer. Thanks to a workplace environment that fosters growth, I’ve been able to advance my career at Sprout.

Jordan Balkin

Solutions Engineer, Sales & Success

How do you empower your team to be more creative?

Instead of turning down ideas that seem unattainable, we encourage our teams to think through how we can solve challenges in unique ways. By testing and experimenting, we create an environment that fosters innovation and promotes creative thinking.

Jamie Gilpin

CMO

What's something quirky about your company?

At the conclusion of our company wide Kickoff party, tubs of McDonalds cheeseburgers mysteriously appear and rain down on us like a blizzard in the Chicago winter. But a good blizzard.

Molly Jones

Senior Employee Experience Manager

What are Sprout Social Perks + Benefits

Sprout Social Benefits Overview

We’re proud to regularly be recognized for our team, product and culture. Our benefits program includes:

- Insurance and benefit options that are built for both individuals and families
- Progressive policies to support work/life balance, like our flexible paid time off and parental leave program
- High-quality and well-maintained equipment—your computer will never prevent you from doing your best
- Wellness initiatives to ensure both health and mental well-being of our team
- Ongoing education and development opportunities via our [email protected] program, employee-led diversity, equity and inclusion initiatives and mentorship programs for aspiring leaders
- Growing corporate social responsibility program that is driven by the involvement and passion of our team members
- Beautiful, convenient and state-of-the-art offices in Chicago’s Loop and downtown Seattle, for those who prefer an office setting

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks
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