Grubhub
Chicago, IL

Technical Sourcer/Recruiter (Contractor)

| Chicago

About The Opportunity

Here at Grubhub we’ve been dedicated to giving diners the most convenient way to order food from their favorite restaurants (whether that’s a late night Chalupa from Taco Bell or a salad for lunch from a local restaurant the day after they enjoyed said late night Chalupa).

 

While we are food-obsessed, we are also customer-obsessed. We look to constantly innovate our technology so our diners’ food experience is memorable, restaurant owners get more business and individuals across the country looking for part-time work can deliver the food from the restaurant to the diner flawlessly. We take great pride in knowing that we are a part of 19+ million diners food ordering experience and we are partnered with 115,000 restaurants in 2,200 US cities across our suite of apps (Grubhub, LevelUp, Seamless, Tapingo).

 

Want to be a part of the biggest movement in the US that is moving eating forward? If so, we want to talk to you - and hear what’s your favorite about restaurant for food delivery!

 

You are a passionate, dynamic and highly motivated Product/Technical Sourcer who will execute a talent acquisition strategy that will meet the needs of our fast-growing business.  You will use a consultative approach to build relationships with Product and Tech leaders, strategically source talent, and ensure a swift-moving process throughout the entire recruitment cycle. You’ll be part of a superb People Team that is warm, friendly, and laughs constantly.

Some Challenges You’ll Tackle

  • Identify and attract the most qualified and diverse talent for our open product positions
  • Partner with the Product leaders to facilitate opening a search through the interview process and candidate engagement to offer close
  • Build a pipeline of talent for future and/or unexpected hiring needs
  • Provide recruitment counsel and guidance to hiring managers regarding market employment trends, compensation, skills/attributes, target companies, recruitment strategies, interviewing/assessments, and sourcing tactics
  • Source candidates using various methods and tools, including the company career site, social media, Internet job boards, tech/product associations, and university alumni resources
  • Screen candidates to evaluate their skills and understand their motivators; contact references to determine a candidate's viability to support and resolve our business needs

You Should Have

  • BA/BS required
  • Minimum of two years of focused full-cycle proudct/technical sourcing/recruiting experience, with a majority of that experience being at a high-growth technology company

  • Experience sourcing & recruiting for product positions, including product managers, product designers, UX Research, etc.

  • A clear understanding of technical concepts and their impact on an e-commerce company

  • Experience managing and prioritizing multiple searches, projects and client relationships, building and driving sourcing initiatives

  • Track record of creatively sourcing and hiring talent in a geographically dispersed organization

  • Exceptional judgment capabilities and relationship management skills

  • Attention to detail and well-organized; ability to handle multiple tasks and set priorities in a fast-paced, high-pressure environment

  • Strong influencing, analytical, and problem-solving skills; must be able to influence hiring managers to make the right hiring decisions

  • Excellent written and verbal communication and follow-up skills, with the ability to deliver a compelling story to prospective candidates

And Of Course, Perks!

  • Free Food. Kitchens are stocked and free Grubhub each week.
  • Stock Up. All of our employees are owners, in fact, they’re granted Restricted Stock Units, which means we’re all in it to win it.
  • Casual Culture. Catch rays on the rooftop or get comfy on a couch and get to know your coworkers — because work, should be a place you want to be.

Grubhub is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The EEO is the Law poster is available here: DOL Poster. If you are applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

 

See More

Where we are

111 W. Washington St., Chicago, IL 60602

Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • SpringFrameworks
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What are Grubhub Perks + Benefits

Grubhub Benefits Overview

PTO. It’s true, we provide you a generous amount of time to recharge.

Better Benefits. Get quality insurance, flex-spending accounts, retirement options and commuter perks.

Stock Up. All of our employees are owners, in fact, they’re granted Restricted Stock Units, which means we’re all in it to win it.

Free Food. Kitchens are stocked and free Grubhub each week.

Casual Culture. Catch rays on the rooftop or get comfy on the couch and get to know your coworkers — because work, should be a place you want to be.

Culture
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Promote from within
Time allotted for learning

Jobs at Grubhub
81

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Finance
Data + Analytics
Design + UX
Dev + Engineer
HR
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Manager, Enterprise Accounts (Mid Tier)

Grubhub
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1 day ago
+31
The Mid Tier Manager, Enterprise Accounts is a player/coach role in which you will be managing a small portfolio of Mid Tier restaurant accounts as well as leading a team of relationship managers. You will manage Mid Tier Account Advisors that cultivate restaurant brand corporate relationships. You will serve as an escalation point for client meetings and will play a key role inter-departmentally as well. You will be tasked with developing successful partnerships by overseeing experiences and expectations while building the value of GrubHub and its affiliate sites. Your goals will focus on retention, account maintenance, management of the Go-Live process, and revenue generation of these Mid Tier group accounts managed by you and your team.  

Director, Finance (A/B Testing)

Grubhub
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1 day ago
+31
As the leader of A/B testing at Grubhub, you’ll have a critical impact on our business, overseeing all A/B tests across the organization including product, pricing and process. We use data to drive all key decisions at Grubhub and A/B testing is the gatekeeper for anything that affects our diners, restaurants and drivers. IIn this role, you will have to actively collaborate with key constituents across the company including Product, Technology, Data and all of our business teams to build and evaluate A/B and Multivariate tests.  Most importantly, you will be responsible for deciding what path creates the most long term value for our diners, restaurants, drivers and shareholders. 

Senior Insights Researcher (MUST have quant exp!!)

Grubhub
Chicago
1 day ago
+31
Our team is adding a Senior Insights Researcher to focus on quantitative research and who is passionate about understanding people’s needs, behaviors and attitudes. We’re looking for a researcher with experience collecting real-time customer feedback via email distributed, site intercept, NPS and CSAT surveys. This role will make an impact across the Product organization, helping us measure and improve the experience across all touchpoints.

Lead Specialist

Grubhub
Chicago
2 days ago
+31
Partner with Management on the execution of real time workflow processes by overseeing and delegating effectively. Partner with internal teams and third-party vendors to complete menu content projects as assigned by using sound methods to plan and track work, appointments, and commitments. Be a subject matter expert in your work. Communicate reasonable estimates of resources needed to achieve goals or complete projects to Management and internal teams. Mentor team members and provide direction day to day as directed by Manager. Influence others. Make a case for the work you are doing and why it’s important. Influence team members by providing real-time feedback to them. Provide feedback to Management on what is working, and what can improve. Help team members deal with the ongoing demands of change.

Senior Product Designer

Grubhub
Chicago
2 days ago
+31
You believe design is a verb, not a deliverable. That product design is 80% thinking or collaborating and 20% putting pixels in place. You know (as much as you might fight it) the constraints of technology are just as important as their promise because it’s in the constraints we find our best ideas. You see the patterns in the chaos and know how to translate those patterns into tools for the design team. You know there’s a time for going wide and a time for narrowing your focus. You understand how to bring the partners you work with through both stages. You are a thinker, a maker and a passionate advocate for the user when coming up with the ‘Minimum Delightful Product.’

Senior Customer Care Trainer

Grubhub
Chicago
2 days ago
+31
Grubhub is looking for an enthusiastic Senior Customer Care Trainer to train Care team in our contact center.  We are seeking an individual who is extremely knowledgeable in their field of expertise and possess experience creating and executing training curriculum. The right candidate is self-motivated and ready to bring a whatever-it-takes mentality to our fast-paced and ever-changing environment. You will be in charge of building training programs,facilitating learning sessions and when not training will divide their time between updating and creating documents with being floor support to the taam that will help develop our team of Specialists and make them the best in the country.

Sr. Cassandra Site Reliability Engineer

Grubhub
Chicago
2 days ago
+31
As a Sr Cassandra Database SRE,  it’s our job to provide the supporting infrastructure, automation as well as systems design knowledge to the team. You’ll be responsible for designing, building and running very large multi data center Cassandra clusters on AWS cloud. Grubhub technology stack has standardized on Apache Cassandra as the data retention technology for all the micro services based architecture. This role owns the subject matter expertise in Cassandra and how to leverage and scale efficiently. You will also be called on to impart knowledge and training to the developers and other engineers that leverage this platform on a day-to-day basis.

Coordinator, Marketing - CRM Operations

Grubhub
Chicago
2 days ago
+31
Coordinate timing, assets, and plans between stakeholders and the Operations team. Create concessions, tracking for URLs, and other back-end items needed to create campaigns. Maintain presentations with latest email screenshots and sending details. Manage segments, dynamic lists, and naming/organization for email/push campaigns in Braze (our Email Service Provider). Test, provide feedback, and help troubleshoot email and push programs.

HR Business Partner

Grubhub
Chicago
2 days ago
+31
As an HRBP on the people team, you will be responsible for providing HR partnership for key business units in our Chicago headquarters location. The ideal candidate will be a true business partner that will proactively collaborate with leaders in the development and implementation of HR to optimize talent, process and culture. 

Manager, Monitoring and Support

Grubhub
Chicago
2 days ago
+31
The Manager, Monitoring and Support, is responsible for building and leading a team of monitoring and support specialists. The support team will focus on remotely monitoring and supporting restaurants with Ultimate hardware. This team can solve any end to end problem that a restaurant with the ultimate system might have. Team members monitor restaurants in real-time and make appropriate proactive interventions to solve problems for customers. This team may have issues referred from other support teams, but will always be able to fully own a solution for the restaurant and will continue to “own” problems for the customer even when a problem must be referred to engineering. This team is incentivized to solve problems completely and quickly and minimize the rate of recurrence.

Senior Product Manager

Grubhub
Chicago
2 days ago
+31
As a Sr. Product Manager at Grubhub, you will be responsible for driving product strategy, planning, design and execution for a broad swath of initiatives. Each product owner will be the key point person and subject matter expert for a significant area of our business. In this role you will put together KPI’s to  more and “easy” ways for restaurants to generate demand for their business. 

Team Lead

Grubhub
Chicago
2 days ago
+31
Manage the daily workflow for a team of up to twenty Associates and Specialists, with the help of a Team Coordinator. Assist the Data Operations Manager with the development of daily & monthly goals & priorities. Held accountable by the Data Operations Manager for team’s ability to hit the daily & monthly goals. Expected to communicate the team’s progress towards all goals to the Data Ops Manager and Sr. Manager. Adjust the team’s process/workflow as needed based on upcoming significant impacts/changes communicated to you by the Data Ops Manager. Act as a subject matter expert and represent the team’s perspectives during continuous improvement efforts. Assist the Data Ops Manager with predicting staff changes based on KPI issues and/or expected attrition. Responsible for clear and concise communication to the team. Support the Coordinator with escalated issues from Associates/Specialists, restaurants and other internal departments. Dedicate some time each day to answer questions from the Coordinator and Associates/Specialists. Maintain a fun culture and environment in alignment with the Grubhub values. Maintain positive working relationships with external and internal clients.

Senior Network Cloud Engineer

Grubhub
Chicago
2 days ago
+31
Grubhub has an immediate need for a skilled and motivated Network Cloud Engineer to scale and automate our entire network infrastructure.   As a Network Engineer, you will combine your skill sets of network engineering, automation, cloud, and design in a unique way to deliver a stable and strategic network solution in a hybrid cloud environment.  As a member of the Production Infrastructure team, you will work with various teams and departments to keep our systems running smoothly and highly available. You will ensure that network operations are safe and efficient by monitoring network performance, coordinating planned maintenance, adjusting hardware components and responding to network connectivity issues.

Senior Systems Cloud Engineer

Grubhub
Chicago
2 days ago
+31
Planning, analysis, design, implementation and maintenance of systems and networks, virtual machines, container solutions, open source applications, and variety of databases in both cloud and on on-premise hosting environments. Perform system environment buildouts, process automation, datacenter setup, hardware installation, maintenance and support, and documentation of operating procedures and processes . Analyze system activity and problems to discover and prevent systematic errors. Recommend system design changes/enhancements for improved systems availability and performance. Work closely with various teams for the migration of resources from on-premise to cloud environments and utilize toolchain, scripts, automation for each stage in the infrastructure deployment. Monitor, track, report, and proactively address issues taking a holistic view of health and supportability requirements, including documentation, monitoring, logging, high availability configuration, capacity and disaster recovery plans.  Configure and utilize a variety of system management, log analysis, monitoring and alert management tools such as DataDog, Splunk, Device42.

Sr. Analyst, Marketplace Growth

Grubhub
Chicago
2 days ago
+31
Grubhub is looking for an innately curious, deeply analytical and highly driven Sr. Analyst to join our Marketplace Growth team. The Marketplace Growth team determines and drives optimal investments across our three-sided network (restaurants, diners and drivers), hyper-locally. In this role, you will be responsible for knowing the ‘who, what, and whys’ of our marketplace - continuously digging into trends and defining opportunities to drive our investment strategy. This role reports to the Manager of Marketplace Growth and works closely with senior leaders across departments. 

Sr. Software Engineer - Timing and Estimation

Grubhub
Chicago
2 days ago
+31
As a senior engineer in logistics, you’ll be responsible for building the technology that optimizes GrubHub’s vast delivery network. GrubHub strives to be world-class in location intelligence, route finding, route optimization and dispatch, order forecasting, and time estimation. You’ll build systems that will run thousands of times every second to make sure GrubHub’s logistics network is operating as efficiently as possible. You’ll work closely with data scientists, decision engineers, systems engineers, product managers and operations specialists to design how GrubHub’s delivery network will scale up.

Senior Software Engineer - Delivery

Grubhub
Chicago
2 days ago
+31
We are looking for a Senior Software Engineer to provide technical and architectural leadership to a team. You will conceptualize, design, build and deploy new and innovative products for our restaurant partners enabling self-management and onboarding of all existing and future partners.  We have high standards for code quality, unit testing, and intelligent architecture.

Product Manager

Grubhub
Chicago
2 days ago
+31
Grubhub’s Delivery product team is looking for a technical customer-focused Product Manager, to help us make the best delivery experience for millions of diners. The ideal candidate will have excellent analytical, problem solving and communication skills and be comfortable interacting with technical and non-technical stakeholders at all levels. In addition, the ability to work backwards and think from a customer perspective is crucial.

Director of Data Engineering

Grubhub
Chicago
2 days ago
+31
Grubhub is looking for a experienced Director of Data Engineering to build and lead all our Data Warehouse and Data Pipeline efforts. You will be heading multiple teams of passionate and skilled database engineers responsible for building and owning batch and streaming data pipelines that process tens of terabytes of data daily and support all of the analytics, business intelligence, data science and reporting data needs across the organization. Grubhub Big data platforms are cutting edge and built primarily around a few core technologies including AWS EMR, Hive, Cassandra, S3 and Redshift for data storage. Apache Spark, python and Scala for data processing, Presto query engine and Azkaban for workflow management. You will also be interacting with several other technologies in the ecosystem primarily from acquisitions, partners or affiliates including Mysql, Postgress, SQL Server, Salesforce etc.

Partner Operations Manager

Grubhub
Chicago
2 days ago
+31
We are seeking a Partner Operations Manager to work closely with our third-party contact centers.  The Partner Operations Manager is responsible for the relationship between Grubhub and third-party contact centers. Reporting to the Director, Care Operations this person will be the glue between many critical moving parts. The right candidate is an A-player, exhibits strong leadership qualities, acts independently and also as part of a team. This person is: strategic, proactive, persistent when needed, and supportive and collaborative at all times. This person will be responsible for answering: “Is the partner operating optimally and providing the service necessary for Grubhub to succeed?” and “Is the partner receiving the support needed from Grubhub to be successful?” This person will also be responsible for helping drive performance and efficiencies at the partner locations.

Product Designer (Must have Mobile exp.)

Grubhub
Chicago
2 days ago
You believe design is a verb, not a deliverable. That product design is 80% thinking or collaborating and 20% putting pixels in place. You know (as much as you might fight it) the constraints of technology are just as important as their promise because it’s in the constraints we find our best ideas. You see the patterns in the chaos and know how to translate those patterns into tools for the design team. You know there’s a time for going wide and a time for narrowing your focus. You understand how to bring the partners you work with through both stages. You are a thinker, a maker and a passionate advocate for the user when coming up with the ‘Minimum Delightful Product.’

Sr. Associate, Brand Marketing

Grubhub
Chicago
2 days ago
Grubhub is looking for a driven, creative and innovative Sr. Associate, Brand Partnerships to support the development and implementation of brand partnership strategies across various core audience pillars. We’re looking for someone who has experience building fully integrated brand partnerships that can be measured on both upper and lower funnel metrics. Have personal and/or professional experience navigating the newly evolving gaming and esports space to help us grow our presence? That’s even better! Working across both the Grubhub and Seamless businesses, you’ll be an agile member of our marketing team and responsible for driving growth and brand love through innovative partnerships.

Director, Strategic Partnerships - Key Partner Management

Grubhub
Chicago
5 days ago
We’re looking for a Director, Strategic Partnerships to manage and grow key existing partnerships across multiple areas of Grubhub’s business that are instrumental in driving our core goals of diner and order growth. This is a great opportunity to own and manage cross-functional partnerships with third parties, including Food Service Providers, payment processors, and marketing affiliates; and actively identify growth opportunities in those partnerships that unlock new orders on our platform.

Inside Sales Executive

Grubhub
Chicago
1 week ago
The Grubhub Inside Sales Executive role is a great opportunity to leverage your sales skills to make an impact on our rapid growth immediately. Plus, you’ll be selling restaurant owners exactly what they already want: more business. Our current Sales Executive’s love the team events, contests, and of course the meal perks. This is the place to hone your sales skills, and make great money doing it.   You’ll be on the front lines of building Grubhub’s national restaurant partner network. You’ll research and consult with restaurants, contact the decision makers, and show them how Grubhub can benefit their business. You’ll need to be resourceful, persuasive, determined, competitive, and have the ability to easily connect with people from all walks of life.   We reward our Inside Sales Executives with competitive pay (base salary + uncapped commission), contests, the ability to travel, and a work environment that breeds success. Do you want to be the best? Do you think you have what it takes to join our top performing Sales Executives and want to be recognized for your work?  We only hire top talent, and we’re excited to learn more about your goals and achievements.

Senior Technical Program Manager- Enterprise

Grubhub
Chicago
1 week ago
We’re looking for an experienced Senior level Technical Program Manager to join us to guide cross-functional teams to bring products & features from concept to launch. This highly-visible role will use their experience in project management methodologies to drive the planning and execution of work across our Product and Technology teams while connecting and providing transparency to our business partners across the organization.

Manager, Fulfillment

Grubhub
Chicago
1 week ago
Work closely with the Senior Manager of Restaurant Fulfillment to lead the fulfillment specialist team. Train, coach,  motivate, and manage a team of fulfillment specialists to achieve business and individual results. Identify opportunities to improve effectiveness and efficiencies with processes, tools, product offerings, and employee development. Develop effective coaching strategies and content for team meetings. Encourage transparency and align broader company initiatives with department goals. Monitor success outcomes from each team member through the creation of recognition programs, dashboards, and leader-boards. Coordinate with the Restaurant Network leadership team to ensure proper communication and alignment across teams. Be a respected leader while maintaining our collaborative and dynamic team culture.

Photography Lead Specialist

Grubhub
Chicago
1 week ago
Partner with Management on the execution of real time workflow processes by overseeing and delegating effectively. Partner with internal teams and third-party vendors to complete menu content projects as assigned by using sound methods to plan and track work, appointments, and commitments. Be a subject matter expert in your work. Communicate reasonable estimates of resources needed to achieve goals or complete projects to Management and internal teams. Mentor team members and provide direction day to day as directed by Manager. Influence others. Make a case for the work you are doing and why it’s important. Influence team members by providing real-time feedback to them. Provide feedback to Management on what is working, and what can improve. Help team members deal with the ongoing demands of change. Create and dictate processes with low levels of error and misunderstanding. Set high goals and work doggedly to achieve them.

Senior Procurement Analyst

Grubhub
Chicago
1 week ago
Grubhub’s Procurement function is a growing team that is in need of a Senior Analyst to assist with uncovering vendor optimization opportunities, support strategic initiatives, mitigate vendor risk, facilitate the flow of contract renewals, and support our business through efficient vendor processes.  The Procurement function is responsible for managing Grubhub's supplier spend and contracts, collaborating with business stakeholders to identify opportunities and execute on strategic priorities, and optimize the value within our supply base. This role reports to the Director of Procurement and sits within Grubhub's Finance group.

Sr. Front-End Engineer- Corporate

Grubhub
Chicago
1 week ago
Grubhub is seeking an experienced software engineer to join our dynamic Corporate Initiative team. Our work is growing the business into new areas of opportunity, spearheading service creation, and expansion across all the core areas of the platform. Day-to-day activities involve coding against stories in a sprint, verifying tests, and getting peer reviews prior to having the code accepted. The work will be distributed across many of the platform systems within Grubhub, to bring holistic technology releases to support large expansions in the business offerings. As a Continuous Delivery organization, releases to production are frequent, avoiding classic challenges of meeting/discussion/planning fatigue and roll-back difficulties that come with heavy, infrequent production releases. 

Analyst, Finance & Analytics

Grubhub
Chicago
1 week ago
BA/BS from top-tier University. 1-2 years of experience in an analytical role, preferably within consulting, finance or tech. Strong analytical skills with an ability to dive deep, summarize, and communicate important data. Ability to balance attention to detail with expeditious execution in a fast paced environment. Highest standards of accuracy and precision; extremely organized. Advanced Microsoft Excel and PowerPoint skills. Tableau or SQL experience is preferred. Financial Modelling experience is a plus .

Sr. Manager, Market Operations

Grubhub
Chicago
1 week ago
We’re looking for an exceptionally analytical operations leader with a roll-up-your-sleeves attitude to join the Market Operations team.  You’ll be responsible for a team of Market Managers and regional oversight of markets with direct oversight of the growth and health of the business.  A real self-starter, you should have a passion for solving hard problems -- plus a proven track record of getting things done.

Technical Lead - Cloud Security

Grubhub
Chicago
1 week ago
Develop and coordinate a Cloud Security strategy by communicating with stakeholders to effectively convey requirements of technical and process improvements. Utilizing a deep understanding of cloud-native technologies, help create requirements and guardrails for implementation of new technologies.  Examples include securing kubernetes or highly available and distributed secret stores. Create and implement a cloud governance program over AWS and GCP (amongst others). Monitor and assess new and emerging threats posing risk to our cloud environments and recommend tactical and strategic initiatives to address those risks. Provide technical guidance and leadership for security standards relating to cloud environments and cloud-native services.

Database Engineer II (MySQL/Cassandra)

Grubhub
Chicago
1 week ago
GrubHub is looking for an experienced MySQL/Cassandra Database engineer for its Database Engineering team, responsible for MySQL and Cassandra databases. You will be working with a team of passionate and skilled database engineers responsible for installing, configuring, administering and maintaining MySQL and Cassandra databases. GrubHub OLTP database platforms are built primarily around AWS/on-premisesarchitecture. A few core database technologies are MySQL, SQL server and 550 node Cassandra cluster.

Senior Front-End Engineer- Internal Tools

Grubhub
Chicago
1 week ago
Internal tools/Care is a challenging place. We’ve got to balance external stakeholders in our diners with a myriad of internal ones with our care organization. As part of this organization, you’ll create responsive applications that millions of diners will see and use as they troubleshoot issues with their orders, building flows to automate and optimize wherever possible. You’ll rigorously A/B test those changes in a winner-takes-all environment. You’ll also develop powerful internal applications that run both stand-alone and on third-party systems, aligning around a totally different user base. As a senior engineer, you’ll be in the spotlight; developing new features and applications, pushing new technologies, mentoring junior engineers, and having fun!

Enterprise Sales Executive (Chi)

Grubhub
Chicago
1 week ago
We’re looking for an experienced Sales Executive to successfully prospect and close new corporate accounts in the Chicago market. You’ll focus on finding mid-market and enterprise companies who realize the value in streamlining their food ordering processes - from catering to individual meals to group orders - and gaining more control over their time and budget.

Technical Lead - Data / Software Engineering

Grubhub
Chicago
1 week ago
Understanding how ETL functions across multiple business verticals. Build tools to understand how data is flowing throughout our data pipelines. Take data oriented projects from start to finish, including requirements, scope, architecture, development, releases and maintenance. Drive code quality throughout the data teams and be an ambassador for the craft of development. Design best practices for big data processing throughout the company. Translate from technical to business, and vice versa. You need to be able to speak with the least technically-minded client (internal or external) and make technology make sense to them. Then turn around and do it the other way. Working with high volumes of data to efficiently process and expose for analysis. Actively contribute to the adoption of strong software architecture, development best practices, and new technologies. We are always improving the process of building software; we need you to help contribute.

Account Advisor, Enterprise Accounts

Grubhub
Chicago
1 week ago
The Enterprise Mid Tier Account Advisor is the key contact for all Grubhub Marketplace Enterprise-level accounts. You will be tasked with developing successful client partnerships by overseeing experiences and expectations while building the value of GrubHub and its affiliate sites.  Your goals will focus on launch, retention, account maintenance, and revenue generation of Mid Tier group accounts. You’ll be charged with onboarding the brand and key stakeholders, driving the technical integration, operation and launch deadlines. Working with internal stakeholders, you will be responsible for coordinating across multiple engineering and operational teams to help ensure a successful launch. Post-launch, you will be communicating with clients on a regular basis, maintaining a high retention rate of your portfolio, as well as exploring ways to grow each account.

Program Manager

Grubhub
Chicago
1 week ago
We’re looking for an exceptionally analytical leader to lead the operational strategy for our driver network. You should have the right balance of analytical skills as well as strategic intuition and know-how. You’ll be responsible for evaluating and improving several aspects of our driver network as well as defining the long term vision for the Grubhub driver pool. 

Manager, Finance and Analytics

Grubhub
Chicago
1 week ago
Grubhub is looking for an innately-curious, data-driven, self-starting Finance Manager. The Finance team is the analytical engine of the company - we surface insights that drive strategy and optimal decision making for leaders across the organization.  In this role, you will partner with department leads to understand the ‘who, what, and whys’ of their groups - working cross-functionally to dig into trends, surface value-creating opportunities and help figure out how to implement them.  You will also run departmental FP&A activities - budgeting/forecasting, reporting and variance analyses. This role reports to the VP of Finance and Analytics.

Senior Data Scientist, Quantitative Research

Grubhub
Chicago
1 week ago
Grubhub is looking for a bright, curious and energetic data scientist to join the data nerds on the Quantitative Research Team at GrubHub. We have lots of interesting data which we continuously mine for insights and leverage to drive decisions. In this role, you’ll engineer, analyze and model data to inform experimentation across the organization. If you've got a penchant for stats and a hunger (pun intended!) for solving hard problems, read on.

Senior Engineer- Delivery

Grubhub
Chicago
1 week ago
Our Delivery Team is seeking a Senior Engineer to join our team. This set of teams are at the core of our delivery logistics platform and are responsible for our critically important food delivery business. You will conceptualize, design, build and deploy new and innovative products for our restaurant partners enabling self-management and onboarding of all existing and future partners.  We have high standards for code quality, unit testing, and intelligent architecture.

Sr. Associate, Marketing (Enterprise Partnerships)

Grubhub
Chicago
1 week ago
GrubHub is looking for a Sr. Associate, Partnership Marketing (Enterprise Restaurants) to support the development and implementation of co-marketing opportunities with our most valuable partners: our Enterprise restaurants. Reporting into one of our Managers of Enterprise Marketing, this individual will be responsible for all stages of a marketing brand and restaurant partnership including: identify partner and business opportunities, expand existing relationships, sell the proposed campaign to the partner and internally, develop the contractual agreement and execute on the campaign. This individual will also be required to work with stakeholders across Grubhub’s different departments and teams and will be responsible for driving growth through these efforts to support the business objectives of Grubhub. This integrated marketing position works across channels including CRM, social, display, SEM, POP, broadcast, DM and in person events among other channels. This individual will be required to work with stakeholders across Grubhub’s various departments with a close tie to sales and will be responsible for driving growth through these efforts to support the business objectives of Grubhub.

Technical Sourcer/Recruiter (Contractor)

Grubhub
Chicago
1 week ago
You are a passionate, dynamic and highly motivated Product/Technical Sourcer who will execute a talent acquisition strategy that will meet the needs of our fast-growing business.  You will use a consultative approach to build relationships with Product and Tech leaders, strategically source talent, and ensure a swift-moving process throughout the entire recruitment cycle. You’ll be part of a superb People Team that is warm, friendly, and laughs constantly.

Partner Operations Analyst

Grubhub
Chicago
1 week ago
We are seeking a Partner Operations Manager to work closely with our third-party contact centers and is  data-driven, business-minded, and results-oriented. The Partner Operations Manager is responsible for the relationship between Grubhub and third-party contact centers. Reporting to the Director, Care Operations, this person will be the glue between many critical moving parts. The right candidate is an A-player, exhibits strong leadership qualities, acts independently and also as part of a team. This person is: strategic, proactive, persistent when needed, and supportive and collaborative at all times. This person will be responsible for answering: “Is the partner operating optimally and providing the service necessary for Grubhub to succeed?” and “Is the partner receiving the support needed from Grubhub to be successful?” This person will also be responsible for helping drive performance and efficiencies at the partner locations.

Time Series Forecasting Data Scientist Senior (Forecasting & Scheduling)

Grubhub
Chicago
1 week ago
Understand the business! Work directly with stakeholders to address their needs. Build models, from selecting features to optimizing. Be a stakeholder for our models! Help guide and prioritize development of predictive models to enhance our capabilities. Question our assumptions! Find new and better ways to do what we’re doing. Produce novel analysis giving insights into the business. Relentlessly analyze and improve the performance of our business.

Site Reliability Engineer I

Grubhub
Chicago
1 week ago
We are adding more software- and service-focused SREs to ensure reliable delivery of projects (and food!). SREs in the Restaurant group care for all services related to restaurant-facing technology. This includes order transmission, POS integrations, catalog services, and some internal-facing tools for adjusting orders and assisting diners. We are an extremely critical team, highly passionate about ensuring orders get to restaurants and diners get fed as quickly as possible.  

Sr. Software Engineer - Delivery Team

Grubhub
Chicago
2 weeks ago
As the Senior Engineer of the Delivery: Diner Order Management team, you will be responsible for the systems and tools that coordinate communication to Grubhub Diners about their orders. You will work with data scientists, decision engineers, systems engineers, product managers and operations specialists to design and build real-time models and systems to establish accurate order ETA’s, identify early, late and other order state transitions and communicate those status conditions to the diner across a variety of channels and applications. Your team will ensure that the status and ETA’s are displayed and communicated consistently across both diner facing applications as well as care tools.

Web Developer

Grubhub
Chicago
2 weeks ago
Develop HTML templates for our customer-facing email programs. Serve as the expert for how to make emails look pixel-perfect across every major email platform. Maintain and develop Wordpress-based websites such as The Crave, Grubhub for Restaurants, and Grubhub for Drivers.. Adopt and adhere to coding best practices including code reviews, automated testing, and version control. Manage your own workload by accurately gauging timelines and meeting deadlines. Work with UX designers and provide feedback when necessary. Ensure the technical feasibility of UX designs. Work across teams and communicate with leadership, product owners, other technologists, and customers.

Account Specialist, Enterprise Accounts

Grubhub
Chicago
2 weeks ago
Have a pulse of individual Franchisee relationships. Upsell Franchisees on rate increases and marketing opportunities like RTP. Manage account contacts / GFR login information. Assist EAA with compiling information for QBRs. Join weekly Client calls with EAA. EAA to run Weekly / Monthly / Quarterly reports noting on trends, Account Associate takes action with individual franchise owners. Sample reports: overall health of enterprise group. Account specifics. Health with ratings and reviews. Tickets created per order. Refunds / credits.

Manager, Enterprise Accounts

Grubhub
Chicago
2 weeks ago
The Manager, Enterprise Accounts is a player/coach role in which you will be managing a small portfolio of National Chain restaurant accounts as well as leading a team of relationship managers. You will manage Account Advisors that cultivate restaurant brand corporate relationships as well as Specialists focused on Franchised locations. You will serve as an escalation point for client meetings and will play a key role inter-departmentally as well. You will be tasked with developing successful partnerships by overseeing experiences and expectations while building the value of GrubHub and its affiliate sites. Your goals will focus on retention, account maintenance, management of the Go-Live process, and revenue generation of these large group accounts managed by you and your team.  

Contact Center Manager

Grubhub
Chicago
2 weeks ago
We are seeking a Contact Center Manager to join our Restaurant Care group! You will have the opportunity to energize and advocate for not only our Restaurant Care Specialists and Leads but also our thousands of Restaurant partners. In this role you must leverage your exceptional leadership skills to support, develop, and coach your team for success. You will also help ensure a best-in-class customer experience by working with your team to manage restaurant wait times, resolve both internal and external restaurant issues, and assist with restaurant transactions as needed. You will model excellent customer service by demonstrating and holding your team accountable for developing expertise and providing the highest levels of professionalism and courtesy to all customers. Additionally, you will utilize a wide range of people and operational management skills to optimize the restaurant and employee experience and to achieve daily and long-term goals. 

Sr. Software Engineer

Grubhub
Chicago
2 weeks ago
Grubhub is seeking an experienced software engineer to join our dynamic Corporate Initiative team. Our work is growing the business into new areas of opportunity, spearheading service creation, and expansion across all the core areas of the platform. Day-to-day activities involve coding against stories in a sprint, verifying tests, and getting peer reviews prior to having the code accepted. The work will be distributed across many of the platform systems within Grubhub, to bring holistic technology releases to support large expansions in the business offerings. As a Continuous Delivery organization, releases to production are frequent, avoiding classic challenges of meeting/discussion/planning fatigue and roll-back difficulties that comes with heavy, infrequent production releases.

Restaurant Fulfillment Specialist

Grubhub
Chicago
2 weeks ago
Facilitate onboarding of new restaurants after contract is signed. Collect relevant information to set up account. Manage client contact and coordination throughout the entire set up process. Training and activation of new restaurants. Manage a shared calendar to schedule contact with restaurants via phone and email. Create and maintain multiple types of high quality content to support onboarding of new accounts while upholding Grubhub style standards and department policies. Communicate with internal teams to ensure the best product for our customers. Participate in projects designated by management, meet deadlines, and prioritize high-level accounts. Meet daily, weekly, and monthly volume and quality quotas. Provide extraordinary customer service to restaurant owners.

Team Lead Engineering - Restaurant Onboarding

Grubhub
Chicago
2 weeks ago
We are looking for a Team Lead - Software Engineer to provide technical and architectural leadership for a key Restaurant facing team. You will conceptualize, design, build and deploy to the field new and innovative products for our restaurant partners enabling self-management and onboarding of all existing and future partners. Our Team Leads wear a lot of hats - including hands-on coding, mentoring developers, influencing our product vision, and designing our system architecture. We have high standards for code quality, all forms of testing, and intelligent architecture.

Technical Lead (Data Engineering)

Grubhub
Chicago
2 weeks ago
Understanding how ETL functions across multiple business verticals. Build tools to understand how data is flowing throughout our data pipelines. Take data oriented projects from start to finish, including requirements, scope, architecture, development, releases and maintenance. Drive code quality throughout the data teams and be an ambassador for the craft of development. Design best practices for big data processing throughout the company. Translate from technical to business, and vice versa. You need to be able to speak with the least technically-minded client (internal or external) and make technology make sense to them. Then turn around and do it the other way. Working with high volumes of data to efficiently process and expose for analysis. Actively contribute to the adoption of strong software architecture, development best practices, and new technologies. We are always improving the process of building software; we need you to help contribute.

Associate, Marketing (Prospect)

Grubhub
Chicago
2 weeks ago
Help drive ideation and development of CRM channel communications. Perform day-to-day email marketing activities including, but not limited to, email campaign set-up, scheduling, testing, tagging and deployment of one-time, recurring, triggered and dynamic content-driven campaigns. Analyze channel and order data in order to draw insights and make recommendations for driving business results through campaign optimization. Align with external partners to ensure consistency and effectiveness. Grow the channels and identify segment trends and opportunities.

Coordinator, B2B Marketing

Grubhub
Chicago
2 weeks ago
Assist in the implementation of the company’s B2B marketing strategy, supporting the marketing department for the supply side of our marketplace (restaurants and drivers). Ensure all B2B marketing efforts serve to achieve immediate and long-term business goals, executing improvements for processes across the lifecycle of our restaurants and drivers. Be the go-to resource for ad-hoc projects and communications to the B2B customer base. Prepare marketing activity reports and metrics for measuring program success. Support the maintenance and development of internal tools, including Marketo, Salesforce & Braze.

Account Advisor

Grubhub
Chicago
2 weeks ago
As an Account Advisor, you will be managing a portfolio of restaurant accounts. You will be tasked with helping your portfolio of restaurants get the most out of using Grubhub and consulting with them to have the most ideal menu page for our diners. Increasing their conversion number and building the value of GrubHub will be key!  As an Account Advisor, you will be responsible for growing and expanding our relationships with all your restaurants.  

Sr. Software Engineer - Simulations

Grubhub
Chicago
2 weeks ago
Grubhub is seeking experienced Senior engineers to join its Simulation Team. This team builds our delivery simulation, which we use to drive business policies and understand how the delivery ecosystem works. As a simulation engineer, you will work with business stakeholders, decision scientists, and systems engineers and analysts to create a simulated delivery environment that is realistic, massively parallel, and easy to extend. You will implement and run experiments that directly inform and improve our business.

Senior Full Stack Engineer

Grubhub
Chicago
2 weeks ago
- Experience building and maintaining a large-scale, high-availability web application with an active and growing user base. - Confidence writing tests for high-risk functionality like financial transactions. - UI/UX design skills. - Mentorship of junior developers.

Software Engineering Team Lead - Ruby on Rails

Grubhub
Chicago
2 weeks ago
Our Ruby on Rails Developers sit on our Platform engineering team to build and maintain the core set of systems that power the LevelUp ecosystem, an online ordering interface and network of dozens of mobile payments apps (maybe even the ones you use to order lunch) and point-of-sale integrations. We are a team of smart, highly motivated engineers that place a high value on writing well crafted, thoroughly tested, and maintainable code. We’re growing extremely fast and are taking on the exciting challenges of keeping up with new product development while scaling our services to support higher volume and more clients.

Software Engineer I

Grubhub
Chicago
2 weeks ago
Design, implement, and deliver awesome technical platforms and products for all constituencies (diners, corporate accounts, restaurants, internal tools). Understand our products from both a technical and business perspective in the context of our larger business. Communicate with leadership, product owners, other technologists, and users to create working software based on an understanding of business and technical priorities. Break down complex problems into elegant technical solutions to intelligently solve problems for diners, restaurant, corporate accounts and internal stakeholders. Actively contribute to the adoption of strong software architecture, development best practices, and new technologies. We are always improving the process of building software; we need you to help contribute. You will be a key part in accurately estimating the timing of software delivery.

Data Scientist II

Grubhub
Chicago
2 weeks ago
Understand the business! Work directly with stakeholders to identify business issues and innovate and build solutions. Develop models from inception to deployment: extract data, select optimal features and algorithms, provide analytical insights and deploy your model into broad usability by the business. Be a stakeholder for our data science infrastructure and resources! Help guide and prioritize development of predictive models to enhance our capabilities. Question our assumptions! Find new and better ways for Grubhub to operate. Relentlessly analyze and improve the performance of our business by generating novel and insightful results.

Designer

Grubhub
Chicago
2 weeks ago
Establish design direction for projects that embrace the Grubhub brand guidelines and personality. Deliver high quality, meticulously crafted work in a fast-paced, iterative environment. Embrace daily challenges and be resourceful in solving problems. Present creative work with confidence, clarity and sound rationale. Collaborate effectively with internal stakeholders and external vendors. Manage working time and stay organized to handle multiple assignments and meet all deadlines. Be a cool, fun, real human being who works hard and has a good time doing it. Love food and show an insatiable curiosity to learn more about it.

Monitoring and Support Specialist

Grubhub
Chicago
2 weeks ago
Each Monitoring and Support Specialist serves as the point of contact supporting the Grubhub Ultimate platform for merchants and internal teams. This role will provide the opportunity to learn and own specialty areas, expand your knowledge and responsibilities, work on projects across various departments within the organization, grow within our team and organization, and influence the optimization of our processes, all while helping customers and working with a tight-knit team.

Program Manager

Grubhub
Chicago
2 weeks ago
This is a critical role within our Ultimate team, which is creating new value for restaurants by integrating customer ordering kiosks, mobile pickup, and delivery orders with custom built back of house hardware and software to achieve the best restaurant experience in the industry. 

Manager, Technical Field Operations

Grubhub
Chicago
2 weeks ago
As a Manager, Technical Field Operations you will own the technical implementation and launch of these partners. You will collaborate closely with internal and external stakeholders to gather requirements, install proper equipment, manage priorities for project completion, and coordinate each phase of the implementation. You will be hands-on in every stage, from designing solutions, to coordinating with engineering and product teams, to configuring systems, to testing and troubleshooting installations.  This position requires a mix of technical and business acumen and is excellent for those who thrive in fast-paced, dynamic environments, with skills in IT hardware, project management, cross-team coordination, and operations. Your primary responsibility will be to lead and develop a team capable of executing these challenges.

Director of Application Security

Grubhub
Chicago
2 weeks ago
We’re looking a Director of Application Security engineer.  The Application Security teams are relied upon to provide engineering and product teams with the security expertise necessary to make confident product decisions. The team manages our code vulnerability programs including red teaming, manual review, static and dynamic code analysis as well as interfacing with external researchers as part of our bounty program.  

Senior Software Engineer - Payments

Grubhub
Chicago
2 weeks ago
Grubhub is looking for a senior engineer for our Payment Services team . This team is at the heart of our order-taking infrastructure.  We are looking to bolster this team by adding engineers experienced in building out fault-tolerant, high performance systems.  This team is perfect for individuals that are detail oriented, and have the desire to work on mission critical systems.  

Analyst, Clickstream Analytics

Grubhub
Chicago
3 weeks ago
You are a Clickstream mobile and web analytics rock star eager to join our growing Data Analytics Team, which is responsible for helping drive actionable insight across the organization.  You love big data and will support company growth by taking ownership of data assets and data collection methodologies. Your work enables the organization to distill opportunities and themes from data, and to design programs to test theories and new product concepts. You’re a curious, highly motivated, quantitative-minded thinker who enjoys learning, educating an organization at the crossroads of mobile, local, social and commerce.

Director, Product Management

Grubhub
Chicago
3 weeks ago
As a Director of Product Management at Grubhub, you will be responsible for developing and delivering the product roadmap and execution for a broad swath of initiatives for our Delivery organization. You will have direct responsibility for the oversight and thought leadership of multiple product managers and teams within the Grubhub organization. You will collaborate across the organization with Senior Leadership and critical business stakeholders, and be responsible for the the evolution and optimization of Grubhub’s delivery fulfillment experience.  You will report directly into the VP, Product for the Grubhub organization, based in our Chicago office.

Sr. Analyst, Finance & Analytics

Grubhub
Chicago
3 weeks ago
Grubhub is looking for a data-driven, business-minded, results-oriented Senior Analyst to join our Finance team. The Finance team is the analytical engine of the company - we surface insights that drive strategy and optimal decision making for the Executive team and leaders across the organization.  In this role, you will be responsible for understanding the ‘who, what, and whys’ of our business - working cross-functionally to dig into trends and surface value-creating opportunities.

Service Desk I

Grubhub
Chicago
3 weeks ago
Tracking (fixed assets) and installing new computer equipment for employees. Setup and support of desktop applications such as MS Office and Adobe Products. Solve problems for people and leave them with a smile. Help solve Windows / Mac / Linux Connectivity / Printer issues for individuals. Previous experience with OKTA, GSUITE, ServiceNow Follow documentation and direction. Complete tasks thoroughly and on time. Support GrubHub team members in person, phone, IM, and email. Be flexible. We're growing and we need to continue to change to help the company grow.

Sr. Analyst, Pricing

Grubhub
Chicago
3 weeks ago
As a Pricing Strategy Manager you will be responsible for developing and implementing pricing strategies for our restaurant partners. This will require working with analysts, managers and executives across the Pricing, Marketing, Ops, Product, Finance, and Technology functions.

Manager, Pricing

Grubhub
Chicago
3 weeks ago
As a Pricing Manager you will be responsible for developing and implementing pricing strategies, building stakeholder support, and working with analytics partners to define and optimize business outcomes. This will require working with analysts, managers and executives across the Pricing, Marketing, Ops, Product, Finance, and Technology functions.

Data Scientist I (Pricing & Experimentation), Finance Research

Grubhub
Chicago
3 weeks ago
Grubhub is looking for a bright, curious and energetic Data Scientist focused on Pricing to join the data nerds on the Finance Research Team at GrubHub. The Finance Research team is the analytical engine of the company - we surface insights that drive strategy and optimal decision making for the Executive team and leaders across the organization.  In this role, you will be responsible for understanding the ‘who, what, and whys’ of our business - working cross-functionally to dig into trends and surface value-creating opportunities.

Team Lead Engineering - Restaurant Platform

Grubhub
Chicago
3 weeks ago
We are looking for a Team Lead - Software Engineer to provide technical and architectural leadership for a key Restaurant engineering team. You will conceptualize, design, build and deploy new and innovative products and services for the Grubhub Restaurant Platform to facilitate the wide offerings, capabilities, and feedback loops for our restaurant partners. Our Team Leads wear a lot of hats - including hands-on coding, mentoring developers, influencing our product vision, and designing our system architecture. We have high standards for code quality, all forms of testing, and intelligent architecture.

Sr. Director, Corporate Sales

Grubhub
Chicago
3 weeks ago
Will be responsible for building the sales strategy and the team to support this plan. Accelerating the growth of national enterprise corporate sales and revenue through selling Grubhub’s products and services. Successfully importing your knowledge and experience, including knowledge of the market and personal network to develop and execute an effective long-term sales strategy and plan in the market. Building a team compensation structure that drives productivity, loyalty, and sound economics  . Strategically prospecting by working with your team to develop a plan that ensures prospects at key companies know your name and how you can help them. Building relationships and selling consultatively to drive buying decisions of VP, Director, and C-Level executives at national enterprise companies. Participating and leading client and prospect meetings. Managing pipeline and sales activity with an ability to accurately forecast.

Site Reliability Engineer II

Grubhub
Chicago
3 weeks ago
We are adding more software- and service-focused SREs to ensure reliable delivery of projects (and food!). SREs in the Restaurant group care for all services related to restaurant-facing technology. This includes order transmission, POS integrations, catalog services, and some internal-facing tools for adjusting orders and assisting diners. We are an extremely critical team, highly passionate about ensuring orders get to restaurants and diners get fed as quickly as possible.  

Android Software Engineer II - Mobile

Grubhub
Chicago
3 weeks ago
We are looking for Android Engineers to join our awesome mobile team to create some exciting projects. Our mobile team is a talented group of smart, humble people who are passionate about creating amazing mobile products using cutting-edge technology.  Innovation, research and creativity are always at the forefront of what we do, so if you’re excited to work with a product that will change the way take out and delivery is done around the country, we look forward to receiving your application.

Cassandra DBA

Grubhub
Chicago
3 weeks ago
As a Site Reliability Engineer on the Platform Engineering team, it’s our job to provide the supporting infrastructure, automation as well as systems design knowledge to the team. You’ll be designing, building and testing Cassandra database infrastructure in all areas of the Grubhub infrastructure.  This core role owns the subject matter expertise in Cassandra and how to leverage it best.  You will also be called on to export knowledge and training to the developers and other engineers that leverage this platform on a day-to-day basis.