Training & Development Specialist at BenchPrep (Chicago, IL)

| Chicago
Sorry, this job was removed at 1:08 p.m. (CST) on Wednesday, July 10, 2019
Find out who's hiring in Chicago.
See all HR + Recruiting jobs in Chicago
By clicking Apply Now you agree to share your profile information with the hiring company.

Role: Training and Development Specialist

Reporting to: Sr Director of People

About Us:

We deliver the most advanced and flexible learning experience for certification, credentialing, test prep, continuing education, and training. Our cloud-based learning platform is designed to help education and training organizations deliver a highly engaging and effective learning experience for users who are trying to advance their careers. With almost 1M active users last year, we incorporate the latest in learner-centered technology, including personalization, gamification, data science, usability and omni-channel delivery.

We’re sitting in a pivotal time in the BenchPrep history. After just closing a $20 million series C round of funding, we’re fueled for growth. We’re ready to enhance our product offering, extend our position in the education and training industry, and scale our (humble) team.

We’re committed to helping students learn better, and that starts in our own office.

About the role:

As a Training and Development Specialist for BenchPrep, you will deliver high-quality, engaging, and effective learning experiences to our organization. You will create content, materials, and facilitate sessions to our company geared toward new hire training, functional training, and department learning.

We are looking for an individual who is highly engaging and is self-motivated and ready to jump into our fast paced environment to improve internal learning of our team members. You’re passionate about making learning fun, engaging, and better. You will be dynamic, creative, and ready to make a big impact. To become successful in your role, you’ll need to gain a deep understanding of our enterprise SaaS learning platform, how we operate internally, and why our customers love us. As we (along with you) identify opportunities for internal learning for our employees, you will be accountable for building new content and delivering exceptional training sessions (through our platform, self-paced, blended, live and in-person). From there, you’ll deploy your coaching tactics and assess progress.

Some challenges you’ll tackle:

  • Collaborate internally with our leaders and employees to learn our business, our product, and our learning opportunities
  • Track performance and identify key success indicators for learning sessions
  • Work closely with leadership to identify skill gap areas for improvement

About the team:

In this role, you’ll join our People Team (aka Human Resources) and be apart of a lean (but mighty) team in driving business results through our people. We’re focused on hiring, training, improving, and developing our people. We’re also focused on ensuring our people are happy here at BenchPrep, via our amazing company perks and culture.

You should:

  • Have 4-7 years of training and development experience, in a fast-paced, SaaS company.
  • Have worked with various different LMS/Corporate training tools, CMSs, authoring tools etc.
  • Have built out training and development programs for new hires
  • Have built out continuous product learning programs for employees
  • Be able to translate complex topics into easily understandable training courses
  • Be an expert in Microsoft tools
  • Have outstanding communication, both in writing and facilitation.

Life at BenchPrep:

We work at BenchPrep because we’re dedicated to the mission and each day have an opportunity to be challenged and learn. We work hard, eat well, and have lots of fun. Culture is our lifeline at BenchPrep. We tend to eat our (free) lunch together - not because we have to, but because we want to. We celebrate our people, both professionally and personally. We focus on flexibility - both in work/life balance, but also everyday in operating with agility. We care about professional development so much that we offer employees $1,200 annually to build their skills. And of course, we have all the La Croix and snacks that you’d expect to keep you moving. It’s no wonder we were selected in Built in Chicago’s 50 Best Small Companies to Work For in 2019, and Crain’s 2019 Best Places to Work in Chicago lists.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We are looking for high performing and motivated professionals who are excited about the chance to leverage technology to impact the lives of millions of learners.

Read Full Job Description
Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • RubyLanguages
    • SqlLanguages
    • SwiftLanguages
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • vue.jsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • ConfluenceManagement
    • JIRAManagement
    • HubSpotCRM
    • SalesforceCRM


We are located next to the Willis Tower, right in the heart of downtown Chicago.

An Insider's view of BenchPrep

How would you describe the company’s work-life balance?

For the last 4 years I have been with BenchPrep, the company has given me everything I need to find balance in my life. Having the freedom and control over the hours I work, while still meeting agreed-upon deadlines and work expectations is extremely important. BenchPrep does an amazing job at prioritizing a flexible and inclusive work environment.

Zheni Mihaylova

QA Manager

How do you collaborate with other teams in the company?

Everyone is very passionate about others succeeding and are so helpful when you come to them with a question, whether it’s about functionality, process, how something works or anything in between. I have never felt like I have asked a silly question, and everyone always makes time for others.

Nicole White

Senior Technical Product Owner

How does the company support your career growth?

BenchPrep has supported my career growth not only by considering or discussing my developmental goals but going a step further and forming a new role where I can work every day towards achieving them. I am excited to ramp into this role and grateful to my manager for allowing me the opportunity to chase this avenue of professional growth!

Meghan (Smith) Aguilar

Customer Growth & Success Manager

What unique initiatives do you have that encourage innovation?

As a learning organization, we believe that continually learning about new techniques encourages us to find innovative ways to be as resourceful as possible. We have weekly meetings to share in roundtable fashion, our learning resources and new things we have discovered. These efforts help maintain a learning culture that encourages innovation.

John Gill

Senior Engineering Manager

What are some social events your company does?

At BenchPrep we always put people first. We make social functions a priority because our community is the core of our company. Whether it’s cheering on the Cubs on a Wrigley rooftop, devouring some deep dish, going curling, or even hosting mixology and art classes over Zoom, we are always focused on staying connected.

Sam Lebewitz

Senior Accountant

More Jobs at BenchPrep

Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.
View BenchPrep's full profileSee more BenchPrep jobs