SMS Assist
Chicago, IL

Vendor Recruiter (Residential)

| Chicago

 

SMS Assist Summary

At SMS Assist, we’re not just in the business of fixing properties—we’re fixing an entire industry. Typically, facilities maintenance is tough work—both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn’t only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our customers and help manage an experience that surpasses expectations. 

 

Recognized on Forbes’ Cloud 100 list, Deloitte’s Technology Fast 500, Chicago Crain’s Top Tech Employers, and more, SMS Assist manages more than 186,000 properties where people live and work. Our customers’ livelihoods are in our hands—think a restaurant manager whose only fryer goes down on a busy Friday night or a family in Florida without power after a hurricane. We work across the industries that make up your community, including retail, food service, banking, residential, and more, and we help them find the right provider in our network (we call them Affiliates) in more than 45 trades. 

 

We’re innovators, disruptors, and out-of-the-box thinkers. We set each other up for success in the office and for the perfect spike on the volleyball court during an intramural game. We’re community volunteers, karaoke partners, and lifelong friends. We’re passionate about the people we serve, and we give our all because we care. We want to make every property better, and we want your help to make it happen.

 

Job Summary
The primary focus of the Vendor Recruiter is identifying prospective vendors, educating them on the benefits of working with SMS Assist, and integrating the vendor into the SMS Affiliate network.

 

Responsibilities

  • Identify prospective vendors for SMS Assist; explain how SMS Assist can deliver value to their organization
  • Develop familiarity with the vendors area of expertise, including but not limited to trade, geography, business size and areas of specialization
  • Complete cold calls daily to establish relationships with vendors and gain leads
  • Negotiate pricing and service terms while maintaining margin requirements
  • Consistently meet program targets
  • Partner with implementation team to ensure smooth transition into the SMS network
  • Assess opportunities and risks with your territory; recommend resolutions to leadership
  • Understand varying scopes of work of our clients and convey those requirements to vendors
  • Foster a positive team environment
  • Ensure confidentiality and accuracy of internal and external data
  • Perform ad-hoc projects and other duties as assigned
  • Must be available to adjust work schedule during high peak periods when necessary
  • Travel, as needed, to meet vendors and assess and identify opportunities of growth or improvement of processes (potential travel of 10%)

  

Professional Skills

These are the professional skills we would expect from an individual fully established in this role.

  • Customer Service – Proficient
  • Verbal Communication – Advanced
  • Written Communication – Proficient
  • Teamwork – Proficient
  • Relationships – Proficient
  • Negotiation – Advanced
  • Learning Agility – Proficient
  • Problem Solving – Proficient
  • Process Orientation – Proficient
  • Prioritization – Proficient

 

Role Specific Skills

  • Familiarity with Microsoft product skills - Excel, Word & Outlook
  • Familiarity Salesforce, Sales Navigator, HubSpot, Zoom Info preferred
  • Experience/ability to setup/lead meetings or plan remote business events preferred

 

Qualifications

    Minimum Qualifications

  • Bachelor’s degree or related experience

 

    Other Relevant Qualifications

  • Experience in Facilities or Supply Chain a plus
  • Industry trade knowledge: HVAC, electrical, plumbing, general maintenance etc
  • 0-2 years of sales or sourcing experience preferred

 

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities, and schedule may change at any time with or without notice.

 

SMS Assist is an Equal Opportunity Employer (EOE) that welcomes and encourages all applicants to apply regardless of age, race, color, religion, sex, sexual orientation, gender identify and/or expression, national origin, disability, veteran status, marital or parental status, ancestry, citizenship status, pregnancy or other reasons prohibited by law.

 

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Where we are

875 North Michigan Avenue , Chicago, IL 60611

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • AsanaManagement
    • JIRAManagement
    • HubSpotCRM
    • SalesforceCRM
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What are SMS Assist Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
SMS Assist's team fitness initiatives include In-office yoga, in-office fitness classes, and sponsored race teams.
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Happy Hours
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
Paid industry certifications

Additional Perks + Benefits

Competitive Salary. Flexible Spending Plans. Prescription Drug Program. Free Fitness Center membership.

Jobs at SMS Assist
45

All Jobs
All Jobs
Data + Analytics
Design + UX
Dev + Engineer
HR + Recruiting
Internships
Legal
Marketing
Operations
Product
Sales
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Pricing Analyst

SMS Assist
Chicago
2 days ago
+48
This Pricing Analyst is responsible for supporting operations by completing pricing requests, using a data driven approach. This role is assigned to a specific division and is responsible for pricing new business opportunities. You will also partner with leadership to identify cost saving opportunities aimed at defining and improving market rates for Exterior Services.

Communications and Experience Coordinator

SMS Assist
Chicago
6 days ago
+48
SMS Assist Summary At SMS Assist, we’re not just in the business of fixing properties—we’re fixing an entire industry. Typically, facilities maintenance is tough work—both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn’t only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to

Software Developer II

SMS Assist
Chicago
6 days ago
+48
  SMS Assist Summary   At SMS Assist, we’re not just in the business of fixing properties—we’re fixing an entire industry. Typically, facilities maintenance is tough work—both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn’t only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors

Product Management Intern -Summer 2021

SMS Assist
Chicago
6 days ago
+48
SMS Assist is looking for a Product Manager Intern for our 2021 Summer Internship program!   The SMS Assist Summer Internship program is a full-time, paid opportunity that will run from June 8th –August 14th. An internship at SMS Assist will provide an opportunity to work with a fast-paced, growing company in Chicago’s vibrant technology scene. Each intern in our summer group goes through one week of training together as a cohort and are placed

Business Analyst

SMS Assist
Chicago
6 days ago
+48
At SMS Assist, we’re not just in the business of fixing properties—we’re fixing an entire industry. Typically, facilities maintenance is tough work—both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn’t only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our customers and

Marketing Intern - Summer 2021

SMS Assist
Chicago
6 days ago
+48
SMS Assist is looking for a Marketing Intern for our 2021 Summer Internship program! This is a full time, non-exempt position The schedule for this position is Monday- Friday 8:00 AM-5:00 PM The SMS Assist Summer Internship program is a full-time, paid opportunity that will run from June 14th – August 20th. An internship at SMS Assist will provide an opportunity to work with a fast-paced, growing company in Chicago’s vibrant technology scene.

Human Resources Intern - Summer 2021

SMS Assist
Chicago
6 days ago
+48
Summary SMS Assist is looking for a Human Resources Intern for our 2021 Summer Internship program!   This is a full time, non-exempt position. The schedule for this position is Monday- Friday 8:00 AM-5:00 PM and will be remote.   The SMS Assist Summer Internship program is a full-time, paid opportunity that will run from June 14th - August 20th. An internship at SMS Assist will provide an opportunity to work with a fast-paced, growing company in

Manager of Operations

SMS Assist
Chicago
6 days ago
+48
SMS Assist Summary   At SMS Assist, we’re not just in the business of fixing properties—we’re fixing an entire industry. Typically, facilities maintenance is tough work—both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn’t only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to

Business Analyst Intern - Summer 2021

SMS Assist
Chicago
6 days ago
+48
  Job Classification This is a full time, non-exempt position The schedule for this position is Monday- Friday 8:00 AM-5:00 PM   The SMS Assist Summer Internship program is a full-time, paid opportunity that will run from June 14th –August 20th, 2021. An internship at SMS Assist will provide an opportunity to work with a fast-paced, growing company in Chicago’s vibrant technology scene. At SMS Assist, the internship program is about developing

DevOps Engineer I

SMS Assist
Chicago
6 days ago
+48
SMS Assist Summary   At SMS Assist, we’re not just in the business of fixing properties—we’re fixing an entire industry. Typically, facilities maintenance is tough work—both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn’t only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to

Software Quality Assurance Engineer I

SMS Assist
Chicago
6 days ago
+48
  SMS Assist Summary   At SMS Assist, we’re not just in the business of fixing properties—we’re fixing an entire industry. Typically, facilities maintenance is tough work—both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn’t only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors

Legal & Compliance Project Manager

SMS Assist
Chicago
6 days ago
+48
SMS Assist Summary At SMS Assist, we’re not just in the business of fixing properties—we’re fixing an entire industry. Typically, facilities maintenance is tough work—both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn’t only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to

Vice President, Sales

SMS Assist
Chicago
6 days ago
+48
At SMS Assist, we’re not just in the business of fixing properties—we’re fixing an entire industry. Typically, facilities maintenance is tough work—both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn’t only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our customers and

Director of Operations

SMS Assist
Chicago
6 days ago
+48
  SMS Assist Summary At SMS Assist, we’re not just in the business of fixing properties—we’re fixing an entire industry. Typically, facilities maintenance is tough work—both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn’t only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to

Contract Recruiter - Call Center

SMS Assist
Chicago
6 days ago
+48
The Call Center Contract Recruiter role is part of the central HR Operations team and has a critical role in identifying and hiring individuals who have the right skills, competencies and behaviors aligned to SMS Assist values, culture and business growth goals. They will be responsible for the full recruitment life cycle process.   Responsibilities         Work directly with Hiring Managers to identify job vacancies, and influence and guide the

Business Analyst - Actionable Insights

SMS Assist
Chicago
6 days ago
+48
  SMS Assist Summary   At SMS Assist, we’re not just in the business of fixing properties—we’re fixing an entire industry. Typically, facilities maintenance is tough work—both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn’t only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors

Compliance Associate I

SMS Assist
Chicago
6 days ago
+48
At SMS Assist, we’re not just in the business of fixing properties—we’re fixing an entire industry. Typically, facilities maintenance is tough work—both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn’t only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our customers and

Account Representative – Reactive

SMS Assist
Chicago
6 days ago
+48
Summary The Account Representative is responsible for the day to day delivery of facilities services to a number of major client sites within a geographic territory. This role plays an integral part in client account management, operational support, and financial success for the assigned client base. This role also works closely with multiple internal and external stakeholders to address daily client challenges, while identifying and executing

Account Representative (Nights)

SMS Assist
Chicago
1 week ago
+48
The Account Representative is responsible for the day to day delivery of facilities services to a number of major client sites within a geographic territory. This role plays an integral part in client account management, operational support, and financial success for the assigned client base. This role also works closely with multiple internal and external stakeholders to address daily client challenges, while identifying and executing opportunities to make meaningful improvements to client operations. The role is based at our corporate headquarters with travel to client sites as needed.

Customer Service Representative III

SMS Assist
Chicago
1 week ago
+48
  At SMS Assist, we’re not just in the business of fixing properties—we’re fixing an entire industry. Typically, facilities maintenance is tough work—both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn’t only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our customers and

Senior Data Engineer I

SMS Assist
Chicago
1 week ago
  SMS Assist Summary   At SMS Assist, we’re not just in the business of fixing properties—we’re fixing an entire industry. Typically, facilities maintenance is tough work—both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn’t only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors

Vendor Recruiter (Residential)

SMS Assist
Chicago
2 weeks ago
The primary focus of the Vendor Recruiter is identifying prospective vendors, educating them on the benefits of working with SMS Assist, and integrating the vendor into the SMS Affiliate network.

Sales Director

SMS Assist
Chicago
2 weeks ago
Deliver Revenue: Responsible for selling the full outsourced solution into the C-Suite or an “a la carte” single line of business to operations/procurement.  Maintain Customer Relationships: Maintain a thorough understanding of the customer’s structure and leadership, with the ability to influence key decision makers.  Identify and deliver on any opportunities to increase SMS Assist’s suite of offerings to existing customers. Keep Current on Industry/Customer Data: Maintain up-to-date, detailed customer knowledge and industry data. Read and research all relevant trade and industry materials, publications, news, etc.  Serve as an active member of groups and associations related to the industry and relevant customers.  Must be a ‘student’ of the residential market and other related industries. 

Senior User Experience Architect

SMS Assist
Chicago
2 weeks ago
  SMS Assist Summary   At SMS Assist, we’re not just in the business of fixing properties—we’re fixing an entire industry. Typically, facilities maintenance is tough work—both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn’t only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors

Vendor Recruiter Lead (Residential team)

SMS Assist
Chicago
2 weeks ago
SMS Assist Summary At SMS Assist, we’re not just in the business of fixing properties—we’re fixing an entire industry. Typically, facilities maintenance is tough work—both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn’t only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to

Senior Software Quality Assurance Engineer I

SMS Assist
Chicago
2 weeks ago
  SMS Assist Summary   At SMS Assist, we’re not just in the business of fixing properties—we’re fixing an entire industry. Typically, facilities maintenance is tough work—both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn’t only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors

Sales Analyst Intern - Summer 2021

SMS Assist
Chicago
2 weeks ago
  SMS Assist is looking for a Sales Analyst Intern for our 2021 Summer Internship program! Job Classification This is a full time, non-exempt position The schedule for this position is Monday- Friday 8:00 AM-5:00 PM   The SMS Assist Summer Internship program is a full-time, paid opportunity that will run from June 14th –August 20th, 2021. An internship at SMS Assist will provide an opportunity to work with a fast-paced, growing company in Chicago

Inside Sales Intern - Summer 2021

SMS Assist
Chicago
2 weeks ago
  SMS Assist is looking for an Inside Sales Intern for our 2021 Summer Internship program!   The SMS Assist Summer Internship program is a full-time, paid opportunity that will run from June 14th –August 20th. An internship at SMS Assist will provide an opportunity to work with a fast-paced, growing company in Chicago’s vibrant technology scene. Each intern in our summer group goes through one week of training together as a cohort and are placed

IT Systems Technical Support Specialist I

SMS Assist
Chicago
2 weeks ago
  SMS Assist Summary   At SMS Assist, we’re not just in the business of fixing properties—we’re fixing an entire industry. Typically, facilities maintenance is tough work—both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn’t only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors

Business Analytics Intern - Summer 2021

SMS Assist
Chicago
2 weeks ago
SMS Assist is looking for a Business Analytics Intern for our 2021 Summer Internship program!   The SMS Assist Summer Internship program is a full-time, paid opportunity that will run from June 8th –August 14th. An internship at SMS Assist will provide an opportunity to work with a fast-paced, growing company in Chicago’s vibrant technology scene. Each intern in our summer group goes through one week of training together as a cohort and are

Senior Data Scientist

SMS Assist
Chicago
2 weeks ago
The Senior Data Scientist II role is part of the Software Development Data Team which is overseeing the activities of the junior data scientists and provides advanced expertise on statistical and mathematical concepts for the broader Data Team. The Senior Data Scientist applies and inspires the adoption of advanced data science and analytics across the business. The Data Scientist synthesizes and leverages the business’s dataset and data to enhance the business’ capabilities for overall goal achievement. The Senior Data Scientist is instrumental in helping the business continue its evolution into an analytical and data-driven culture. This role of the Senior Data Scientist supports relevant stakeholders through quantitative analytics, and the application of appropriate advanced analytics for the business’s key initiatives.

Vendor Recruiter (construction)

SMS Assist
Chicago
2 weeks ago
Identify prospective vendors for SMS Assist; explain how SMS Assist can deliver value to their organization. Develop familiarity with the vendors area of expertise, including but not limited to trade, geography, business size and areas of specialization. Complete cold calls daily to establish relationships with vendors and gain leads. Negotiate pricing and service terms while maintaining margin requirements. Consistently meet program targets. Partner with implementation team to ensure smooth transition into the SMS network. Assess opportunities and risks with your territory; recommend resolutions to leadership. Understand varying scopes of work of our clients and convey those requirements to vendors. Foster a positive team environment. Ensure confidentiality and accuracy of internal and external data. Perform ad-hoc projects and other duties as assigned.

Senior Learning Experience Designer

SMS Assist
Chicago
3 weeks ago
SMS Assist Summary At SMS Assist, we’re not just in the business of fixing properties—we’re fixing an entire industry. Typically, facilities maintenance is tough work—both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn’t only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to

Team Lead - M-F 1pm - 10pm

SMS Assist
Chicago
3 weeks ago
  The shift for this positoin is M-F 1pm - 10pm.   SMS Assist Summary   At SMS Assist, we’re not just in the business of fixing properties—we’re fixing an entire industry. Typically, facilities maintenance is tough work—both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn’t only possible, but essential. Through our award-winning technology platform, built and

Senior Product Manager I

SMS Assist
Chicago
3 weeks ago
  SMS Assist Summary   At SMS Assist, we’re not just in the business of fixing properties—we’re fixing an entire industry. Typically, facilities maintenance is tough work—both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn’t only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors

Product Manager II

SMS Assist
Chicago
3 weeks ago
  SMS Assist Summary   At SMS Assist, we’re not just in the business of fixing properties—we’re fixing an entire industry. Typically, facilities maintenance is tough work—both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn’t only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors

Customer Service Team Lead

SMS Assist
Chicago
3 weeks ago
SMS Assist Summary At SMS Assist, we’re not just in the business of fixing properties—we’re fixing an entire industry. Typically, facilities maintenance is tough work—both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn’t only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to

Director of Information Security

SMS Assist
Chicago
3 weeks ago
The Director of Information Security will be responsible for creating and executing strategies to ensure overall security of company systems.  This role will collaborate with multiple departments, such as ITS, Product, Development, Legal, and Human Resources, to determine proper protocols, policies, audits, and training programs to meet the company’s goals.  This strategic and tactical position reports to the General Counsel.

Market Segment Manager

SMS Assist
Chicago
3 weeks ago
This Market Segment Manager oversees the growth and development of our Residential channel. They are responsible for the development and execution of the annual marketing plan for this segment of our business, in collaboration with Sales and key stake holders. Oversees the creation and implementation of all necessary marketing programs and initiatives to achieve desired customer acquisition goals. Ideates campaigns designed to deliver leads and help sales build pipeline and close opportunities, driving customer acquisition and revenue. Is a strategic and critical thinker, problem solver, idea generator, with strong project management and communication skills, and the ability to set strategies and execute tactics.

Sales Director - Residential

SMS Assist
Chicago
1 month ago
Deliver Revenue: Responsible for selling services and solutions into the C-Suite of target REITs, institutional investors and property managers across various real estate assets classes with a focus on residential. Maintain Customer Relationships: Maintain a thorough understanding of the customer’s structure and leadership, with the ability to influence key decision makers.  Identify and deliver on any opportunities to increase SMS Assist’s suite of offerings to existing customers. Keep Current on Industry/Customer Data: Maintain up-to-date, detailed customer knowledge and industry data. Read and research all relevant trade and industry materials, publications, news, etc.  Serve as an active member of groups and associations related to the industry and relevant customers.  Must be a ‘student’ of the residential real estate sector, the “proptech” sector and other related sectors. Ensure confidentiality of internal and external data. Perform ad-hoc projects and other duties as assigned. Expected Travel Time: 25-50% of the time typically on 1-3 day trips.

Senior Business Analyst

SMS Assist
Chicago
1 month ago
The Senior Business Analyst is responsible for supporting operations by providing meaningful and actionable analytics. This role is assigned to a specific division and is responsible for driving operational and financial improvement. The role also partners with divisional leadership and additional departments to define and review analytics aimed at process improvement and efficiency.

Director of Marketing

SMS Assist
Chicago
1 month ago
The Director of Marketing manages day to day operational activities of the marketing department. They will be responsible for partnering with sales leadership to support development and execution of a strategic marketing plan that includes sales enablement, digital marketing, content marketing, thought leadership, events management, industry partnerships, product marketing, and more.

Vendor Relationship Representative I

SMS Assist
Chicago
3 months ago
Develop and maintain positive vendor relations to ensure superior customer satisfaction. Receive and handle customer calls and email requests for services. Manage the scheduling and completion of all services assigned by customers. Manage real-time inquiries while keeping track of and responding to commitments to follow up with customer/vendor inquiries. Identify, research and resolve customer issues using the company’s web-based systems and databases. Source new vendors to perform required services, as needed. Resolve or escalate all disputes or un-satisfied service confirmations.

Attorney - Contract Manager

SMS Assist
Chicago
4 months ago
The Attorney, Contract Manager role supports the business by reviewing, managing, and negotiating commercial agreements as part of the Legal Department. This includes negotiating agreements directly with suppliers, working with senior attorneys on more complex agreements, ensuring efficient management of the contracting process, and accurately documenting each contract. The role will require diligence, teamwork, and strong project management skills to advance multiple projects to completion and work seamlessly across all business units to ensure quick turnaround of agreements.

Manager of Learning Experience Design

SMS Assist
Chicago
5 months ago
The Manager of Learning Experience Design (LX) is responsible for the effective performance of the Learning Experience (LX) Design service within SMS Assist, including the definition of learning standards, processes, and tools, liaising with departments to ensure learning needs are analyzed and met, and providing leadership to the LX team. The LX Manager helps define, build, and support the organization’s learning and development strategy.