Content Operations Intern

| Chicago

PowerReviews works with more than 1,000 global brands and retailers to collect and display ratings and reviews on 5,000 websites. Ratings and reviews are an essential resource for consumers as they search and shop online and in-store: they drive relevant traffic, increase sales, and create actionable insights to improve products and services. The PowerReviews Network is the largest in the industry, reaching 2,500 retailers and more than 700 million in-market shoppers every month, giving retailers and brands the power to reach shoppers wherever they are.

Job Description: The content operations team is the backbone of PowerReviews’ syndication sharing and moderation of user-generated content. We are responsible for assuring the highest quality support to our clients and our internal business teams. We are looking for a highly motivated individual who is eager to learn the behind the scenes of a growing SaaS platform. Syndication and moderation are critical for the success of PowerReviews, so you will be learning mission-critical processes.

In your role as Content Operations Intern, you will be responsible for supporting the Content Operations team in the execution of large-scale, time-sensitive, projects. This position will report directly to the Manager, Content Moderation.

This is a paid internship, 20 hours/week

Key Accountabilities

  1. Develop an understanding of SaaS companies in the eCommerce space and the technical operations teams that support them in order to develop a clear understanding of how PowerReviews products are supported
  2. Responsible for cross-functional project coordination to ensure projects are being supported and completed
  3. Provide data clean-up and analysis for departmental key metrics in order to develop better visibility into departmental operations
  4. Support the operationalization of our new Premium Social Collection product
  5. Work closely with the Sr. Manager of Content Operations, Manager, Moderation, Content Analysts, and Content Engineers on ad-hoc projects

Requirements

  • Currently pursuing a Bachelor’s degree
  • Ideally, a Junior heading into Senior year
  • Strong interpersonal and communication skills
  • A desire to learn new skills and apply them to real-life problems
  • Ability to be productive in a fast-moving, open-office environment
  • Eagerness to take on responsibility and enjoys working under pressure
Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • SalesforceCRM
    • MarketoLead Gen

Location

1 N. Dearborn, Suite 800, Chicago, IL 60602

An Insider's view of PowerReviews

What does your typical day look like?

My passion is building experiences that inspire transparency and confidence in a purchase journey by elevating relevant and authentic content. Everyday I collaborate with internal and external stakeholders, to gather feedback and insight to make products and features that help shoppers make the right decision.

Rachel

Sr. Manager, Product

How does the company support your career growth?

PowerReviews breeds a culture of goal setting/personal growth that ultimately allows you to steer the direction of your career.

Alex

Manager, Sales Development

How do you collaborate with other teams in the company?

As a member of the marketing team, I get to collaborate across virtually every facet of the company. Including (but definitely not limited to) Sales, Product, Tech, Implementation -- and even HR!

Yoni

Sr. Manager, Product Marketing

What are PowerReviews Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
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