Customer Success Intern at Showpad

| Chicago
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About Showpad

Showpad is the leading sales enablement platform for the modern seller. Showpad’s all-in-one platform empowers sales and marketing teams to engage buyers through industry-leading training and coaching software and innovative sales content and engagement solutions.

At Showpad, personalities and cultures connect across oceans to create something extraordinary. As a top 10 software company in the Inc. 5,000 Europe list, Showpad is changing the game when it comes to sales enablement. Our employees create the engagement and impact that drives our success as we expand globally.

In the morning, we’re drinking San Francisco cold brew coffee with a side of Portland doughnuts – English scones for afternoon tea, and in the evening we’re toasting success with Belgian tripel Westmalle to a Chicago house tune.

About the position

Showpad is growing fast and as a result, we are looking for an intern to help support our Customer Success team and customer base. As a CS Intern, you will be exposed to a fast-paced, innovative Customer Success team that is critical to Showpad’s success as an organization. You will engage with the team globally and get a chance to work on projects beneficial to the entire CS organization.

The ideal candidate is someone who has a desire to learn and grow in relationship management, customer-facing work and project management. Above all, this person will bring energy, enthusiasm and the desire to grow themselves, their team and the company.

Key Responsibilities as a Customer Success Intern at Showpad

  • Effectively manage/coordinate all information and work-related to projects
  • Identify and manage project dependencies and critical path
  • Work within the CS organization to define and execute a flawless plan

Skills and Qualifications we are looking for

  • Business, Marketing, or similar field of study
  • Strong communication, presentation, and writing skills
  • Strong accountability and project management skills for tasks without close supervision
  • Analytical, creative, and innovative approach to solving problems
  • Excellent troubleshooting, problem-solving and risk management skills
  • Basic knowledge of Microsoft Office and G-suite

Nice Extras

  • Previous work or internship experience
  • Willingness to learn and search for creative solutions
  • Strong interest in customer-facing roles
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Technology we use

  • Sales & Marketing
    • WordpressCMS
    • SalesforceCRM
    • MarketoLead Gen

Location

Centrally located in the Loop and easily accessible for all commuters with tons of options for lunch.

An Insider's view of Showpad

What’s the vibe like in the office?

The vibe in our Chicago office is unlike any other startup I've ever been a part of. Everyone is smart, humble and effective. Even though we are all busy, everyone is always willing to offer help or guidance - even if it outside of their wheelhouse. We all genuinely enjoy each other's company and want to see our teammates succeed.

Grace

Operations Manager

How do you collaborate with other teams in the company?

Collaboration is absolutely key for my team, since we’re tasked with bringing many different groups together. And as an international organization, we’re building relationships not only across departments, but across the world too. The key for us is to show how we provide value and prove how our collaboration impacts both revenue and culture.

Gauri

Head of Global Business Development and Alliances

How does the company support your career growth?

Showpad does a great job communicating about open opportunities across the organization. Even more importantly, they're willing to work with you to find the right fit for your skills and your career goals. Showpad sets you up for success and that's what sets Showpad apart. They care about your career path as much as you do!

Dustin

Associate Solutions Engineer

What is your vision for the company?

At Showpad, we know that the best buyer experience wins. Our mission is to empower sales and marketing to sell the way buyers actually want to buy.

Louis

President & Chief Product Officer

What are Showpad Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Customized development tracks
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