GoHealth
We're disrupting the health insurance industry with our digital platform.

Digital Marketing & User Experience Intern

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Marketing has truly been revolutionized over the past 10-15 years. Massive advancements in data analytics and machine learning, combined with a proliferation of digital (data-rich) media environments in which one can advertise to consumers, has created a world in which marketers can be far more effective than ever before. For the first time, we can measure the impact of almost every dollar we spend in near real time, learn from the results, and iterate to become more effective. 

This rotational program is a rare opportunity for an ambitious person to learn how to use these tools to drive measurable and powerful growth in a business. You’ll be joining and learning from a small, talented team that has driven more than $200 million in revenue growth - just over the past 12 months. You’ll enter an environment that will not only challenge and develop your analytical skills, but will require you to exercise your empathic and creative powers as well.


During the program, analysts will rotate through the three groups within the marketing organization - spending a few weeks in each group before joining one of the three full-time:

  • Customer acquisition: learn how to craft, launch, and optimize campaigns in all the major digital marketing platforms – from Facebook to google search, to Bing and display ad platforms.
  • Customer experience optimization: we are always tinkering with our “funnel” in order to improve its performance. You’ll learn how to use actual consumer insights data – from google analytics, customer surveys, call recordings – to generate user experience tests, then measure their performance against our “control” experiences. Insight – test – measure – learn – repeat.
  • Supply/Demand Operations: marketing campaigns drive thousands of customers onto the phones every day. Hundreds of agents are taking those customer calls – but can only take one at a time. Right in the middle of all that is a choreographer, creating order out of chaos, and making sure we don’t over or undersupply our agents – preserving the profit margins of the entire company in real-time.

Requirements, Skills & Experience:

  • Those pursuing a quantitative degree in economics, statistics, physics, computer science or engineering or social sciences graduate students who have used data to generate original research
  • A passion for solving problems – especially tricky ones that take many attempts and pivots
  • The ability to be detail oriented – to pay attention to the nitty gritty in order to do things well
  • Diligence – and a willingness to do the hard work needed to learn and develop a real, valuable skill set
  • Strong academic performance (minimum GPA = 3.5/4.0) 
  • Demonstrated history of being proactive – especially in demanding extracurricular activities

Perks:

  • 10-week paid internship in the trendy River North Neighborhood in downtown Chicago – GoHealth has corporate bikes for you to explore the city
  • Casual work environment and casual dress code
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What are GoHealth Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Unconscious bias training is completed by all employees and key leaders.
Diversity manifesto
Diversity employee resource groups
At GoHealth you will find a very interactive Women@GoHealth, WomeninSales, Black Lives Matter ERGs to name a few. We continue to empower employees to create employee resource groups within
Hiring practices that promote diversity
From our gender neutralized job descriptions that encourage women and underrepresented groups to apply,to our interview practices, GoHealth strives to promote diversity when hiring.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
GoHealth provides all employees access to our Employee Assistance Program (EAP) which provides well being and financial assistance. Our open PTO policy is also available for mental health days.
Financial & Retirement
401(K)
401(K) matching
Employee stock purchase plan
We have recently become public and will allow employees to purchase stock during certain times.
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
We provide 6 weeks of paid recovery time for new mom's and two weeks of bonding time to all new parents.
Family medical leave
Company sponsored family events
Pre-COVID 19, GoHealth sponsored children's day by celebrating GoHealth families.
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Our employees are encouraged to use our open PTO policy towards volunteering.
Paid holidays
Paid sick days
Employees can use our open PTO policy towards sick leave.
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Pet friendly
Recreational clubs
We have runners groups, volleyball groups and other
Fitness stipend
Home-office stipend for remote employees
All GoHealth employees receive a work from home stipend to improve their WFH environment.
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Access to LinkedIn Learning has been provided to all employees as part of their professional and personal growth.
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

In addition to virtual company wide sponsored Health & Wellness Initiatives, employee referral bonuses, open vacation policy, we offer a work from home stipend to all new employees. We know that this pandemic has been difficult and working from home is a change. Every new employee receives access to a Work From Hope stipend to purchase items that will make your work from home experience much more comfortable.

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