Global Internal Fraud & Whistleblower Hotline Program Manager

| Chicago

What We'll Bring

At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We are consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius.

Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology.

What You'll Bring

Minimum 15 years leading professional internal investigations in a fraud, regulatory, or compliance environment

Minimum 10 years implementing and/or managing a global whistleblower hotline

Experience designing, implementing, and conducting global fraud risk assessments

Demonstrated organizational, project management and project delivery skills within a dynamic matrixed environment

Extensive experience and expertise conducting employee interviews and interrogations

CFE, CCEP, CRCM, ACAMS or equivalent designation, or commitment to obtaining CFE within 1 year of hire

Regular availability to work outside normal business hours, and occasionally travel on short notice as needed

Impact You'll Make

Internal Investigations

Independently plan, execute, coordinate, and report on significant and highly sensitive internal domestic and international fraud investigations

Create and maintain an internal fraud policy for investigations involving employees, contractors, and vendors

Develop and continuously enhance detailed procedures and workflows for conducting internal investigations and whistleblower claims

Partner with the Anomaly Detection & Monitoring team to design, implement, and periodically update internal fraud detection projects, to include utilizing data analytics to identify employee fraud or misconduct

Serve as TransUnion’s subject matter expert for all investigations involving an employee or other insider

Provide ongoing guidance and training to investigators on best in class internal investigations techniques, including conducting interviews and interrogations across the company’s global footprint

Create, implement, refines and manages Key Risk Indicators and Key Performance Indicators to determine the cost and impact of internal fraud, and identify opportunities to proactively protect the company against emerging internal fraud risks

Operate as the primary point of contact for internal investigations with Transunion market leaders, Human Resources, Legal, and other key stakeholders

Collaborate with Transunion business leaders and control function owners involved in multidisciplinary investigations

Whistleblower Hotline

Maintain oversight of Transunion’s whistleblower hotline and website, including production of regular reporting to Executive Management and the Audit and Compliance Committee of the Board of Directors

Manage the triage, assignment and investigation of incidents reported to the TransUnion whistleblower hotline and website

Responsible for issue management and resolution relating to any internal fraud or whistleblower hotline matters requiring attention received from regulatory bodies, as well as internal/external audit findings

Create a training and outreach program to inform and educate Transunion employees on the whistleblower hotline

Develop and actively maintain cross-functional relationships across the enterprise to identify potential opportunities for program enhancements

Other Key Responsibilities

Contribute to the design, development, and implementation of global Fraud Risk Assessments and work with the business to implement fraud mitigation strategies, processes and technologies

Assist with managing the caseloads of investigators and ensure investigations are being completed in a timely and effective manner

Collaborate regularly with the Anomaly Detection & Monitoring team to institute improvements to existing rule sets and devise new rule sets

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Technology we use

  • Engineering
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Location

555 W Adams St, Chicago, IL 60661

What are TransUnion Perks + Benefits

TransUnion Benefits Overview

At TransUnion, our associates are our greatest asset. However, we understand that work is only one part of our associates’ lives. We recognize the importance of providing a healthy balance between work and home because that’s really where being a force for good starts.

Culture
Volunteer in local community
We provide U.S.-based associates with a Volunteer Time Off day each year which can be used to donate time outside the office to a cause that matters to them. We also offer a matching gift program.
Partners with Nonprofits
TransUnion partners with non-profits such as Child Rescue Coalition and Credit Abuse Resistance Education (CARE).
Friends outside of work
Eat lunch together
Intracompany committees
TransUnion has a Community and Associate Services Team (CAST), which is responsible for planning events, such as our annual holiday party, take your child to work day, company BBQ, and more!
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
We offer virtual yoga and meditation, fitness classes and sponsored races.
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
15% discount on TU stock twice a year
Performance Bonus
Match charitable contributions
We offer a matching gift program for associates who choose to make financial contributions to their selected causes. TransUnion will match up to $2,000/ yr for each associate.
Child Care & Parental Leave Benefits
Child Care Benefits
[email protected] provides backup childcare and eldercare for TU associates.
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Annual holiday party, company BBQ and take your child to work day
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
We provide U.S.-based associates with a Volunteer Time Off day each year which can be used to donate time outside the office to a cause that matters to them.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Happy Hours
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
We offer associates globally 1:1 career coaching with our career advisor. Additionally, we have various mentorship opportunities across areas of the business as well as across levels.
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Start your day at TU by grabbing an Intelligentsia coffee or a tasty, hot breakfast from our onsite café. Head up to your workspace where you'll get down to business amidst the inspiring backdrop of beautiful downtown Chicago. Brainstorm onsite with team members in a variety of colorful huddle rooms or collaborate cross-functionally with our offices around the world via video conference, Skype or our intranet. Check things off your to-do list as you continually make progress on key business initiatives. Need a quick break? Challenge your colleagues to a game of ping-pong, pool, foosball, pop-a-shot or Mario Kart in one of our three onsite game rooms. Ready to hit the gym? We have one right downstairs complete with a personal trainer and a selection of free instructor-led fitness classes. Keep your energy up. Take a conference call at one of our walking or bicycle desks. Then attend the quarterly town hall to hear from the TU leadership team on progress in the current quarter and plans for the next. After a day of innovation, wind down in one of our massage chairs or join your colleagues at North Avenue for a game of league volleyball, sponsored by TU!

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