Your role in helping us shape the future:
Working as an IT Help Desk Intern, you will be relied upon by Intelsat employees to assist them with moves, new hire provisioning, and termination processes. Also you will assist Intelsat employees with performing lap top and desk top upgrades and installing standard software. You will perform laptop/desktop upgrades and perform laptop/desktop hardware replacements and break/fix support.
Are you up to the challenge?

• Provision RSA security tokens
• Assist in diagnosing and troubleshooting printer related issues
• Assist in the creation of trouble tickets and track unresolved tickets and escalate as required
• Assist in performing asset inventory
• Participate in ACD phone call rotation support
• Assist with setting up and supporting Video Teleconferencing requests

What it's like to work with us:
Intelsat is connecting the world and transforming the satellite landscape by reaching beyond the traditional satellite industry. We are defining new products that will open new, profitable markets. To help us reach this goal, you should be a bold thinker who will perform a key role in shaping Intelsat innovation for years to come.

• We emphasize personal and professional growth
• Awesome benefits including PTO, medical, tuition reimbursement, and training
• Fun, diverse, and inclusive culture

Other Job Info:

• These statements are intended to describe the general nature and level of work being performed by employees assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job.
• Job requires ability to lift up to 50 lbs