Online Customer Experience Internship
Zoro's an aggressive, hyper-growth e-commerce company that sells industrial supplies to business customers throughout the US. In the past seven years, we've grown from a group of 6 people working in a 2,000 square foot building, offering fewer than 100,000 products to a group of 275+ working out of a 60,000+ square foot building, offering more than 2,000,000 unique products. We've been successful in growing in large part due to our team. Zoro hires bright & hard-working individuals that are intent on growing our business, are obsessed with creating an awesome customer experience and winning as a team.
Zoro is currently offering one paid internship for a passionate & driven individual interested in joining our team for the summer of 2019. This is a full-time opportunity and will start early June and end in late August. The start and end dates can be flexible based on your semester schedule.
Learn the tools, skills, and behaviors to successfully see a customer experience initiative (or website feature) through from customer feedback to product release. Start from the beginning by developing a product vision. From there, learn how to write user stories and acceptance criteria to see that product vision become a reality. Throughout the process, engage with the Agile process through user experience testing/research, user interface design, and software development.
Qualities we're looking for: Interested in Agile software development, UX, project management, or product management. Motivated and driven (able to see a project through to completion). People person/good communicator - able to work with lots of different people to get things done. Possible majors include Marketing, Computer Science, Communications, or similar.
Zoro is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.