Operations Data Intern at Braintree

| Chicago
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About Us:

Braintree builds products that make payments easier—so easy that they fade into the background, making entirely new kinds of interactions possible. Interactions like seamlessly paying for your rideshare -- or the condo you rented this weekend -- without presenting a card or pressing a button, or buying a lamp on Pinterest...right from Pinterest. The Braintree full-stack payment platform lets companies build their own experiences and then scale their businesses around the globe. We're known for our technology but we're also known for our support, with internal risk and underwriting, account management and technical support teams who ensure a frictionless payments experience.

Acquired by PayPal in 2013, Braintree is now in an even greater position to change the way people pay. Headquartered in Chicago, Braintree has offices in San Francisco, New York, Sydney, London with employees stationed around the world.

Check us out - Braintree on LinkedIn | Glassdoor | Facebook | Twitter


Operations Data Internship

This 10 week internship will take place in our Chicago office. You will be a part of our Support team which acts as the front-line helping merchants navigate our products, integrate with our technology, and problem-solve a wide range of technical issues. Our Support team isn’t your average call center team: they are highly motivated, technically proficient, and stakeholders in company initiatives -- we’d expect you to be as well. Day-to-day, you’ll be helping the team by diving into untapped data, telling its story, and helping leaders utilize findings by making them digestible.


  • Demonstrate and be a model for Braintree’s Values of Ask Why, Care A Lot, and Solve Together

Ask Why

  • Be a fresh set of eyes: Look at the data as an outsider and force us to think different
  • Be comfortable giving and receiving feedback while in pursuit of a common goal
  • Possess a fierce work ethic and curiosity in all things data-related (analysis, data science, modelling, automation, visualization, storytelling, etc.)
  • Proactively seek out opportunities to research and advocate for ways to make our processes better

Care, A Lot

  • Strong focus on data accessibility and creating tools and methods that enable system change
  • Have a genuine interest in positively impacting individuals, teams, and merchants
  • Complete your internship and leave a lasting impression

Solve Together

  • Strong desire to collaborate with a cast of individuals and teams that could change daily
  • Boldly insert yourself into the Braintree ecosystem to pair up with essential collaborators across the organization
  • Ability to be productive almost immediately as you partner with knowledge experts


  • Be someone who believes in Braintree’s Values of Ask Why, Care, A Lot, and Solve Together
  • Be a self-starter, self-learner, and possess incredible resourcefulness
  • Ambitious, organized, and ready to work
  • Course study related to information systems or data analysis
  • Experience with Excel and SQL
  • Have a keen interest in technology
  • Have a strong desire to provide meaningful information in order to strengthen our business
  • Undergraduate juniors or seniors OR students currently enrolled in a relevant Masters program

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply. You can also check out our FAQ!

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Technology we use

  • Engineering
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • ClojureLanguages
    • RustLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • DropwizardFrameworks
    • CassandraDatabases
    • PostgreSQLDatabases
    • S3Databases


222 Merchandise Mart Plaza, Chicago, IL 60654

An Insider's view of Braintree

What projects are you most excited about?

Braintree is committed to continual improvement in the areas of D&I. We do this by emphasizing our values of Ask Why, Care A Lot, and Solve Together, Ensuring D&I is an ongoing conversation at all levels of the company, offering company-wide D&I trainings, and supporting employee developed events.

Anna Johnson

Diversity & Inclusion Program Manager

How do you empower your team to be more creative?

Working on internal products, I have a direct feedback channel to my teammates, to help fix things when they aren't quite right. Seeing this multiplier effect in action, seeing how it unlocks my teammates to new productive ends, is extremely satisfying.

Andrew Harris

Software Engineer

What are Braintree Perks + Benefits

Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company's diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Acme Co. provides Backup child care assistance.
Generous Parental Leave
Family Medical Leave
Adoption Assistance
Company sponsored family events
Acme co. sponsors family oriented events Annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Game Room
Stocked Kitchen
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Cross functional training encouraged
Promote from within
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