Operations Intern
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ReviewTrackers is the rapidly-growing customer feedback platform trusted by tens of thousands of businesses. Using data, insights and technology, we partner with brands to ensure customer success. We have created an environment where employees can learn, grow and do the best work of their careers. We are seeking motivated individuals who wish to learn new things, contribute great things, and be the best version of themselves.
What you will contribute:- Project Collaboration. Pick up tasks around office and quickly collaborate with different roles to find a solution. Further, recognize the opportunity to collaborate different departments that were previously uninvolved.
- General Office Improvements. Recognize areas of the office operationally or otherwise that could use general improvement, propose and rapidly execute.
- One-off Tasks. Quickly and efficiently complete operational tasks without delay and recognize when outside roles are necessary to complete such tasks.
- Actively work to make current operations more efficient with minimal human capital/involvement. Individual should be creative, inquisitive and comfortable with exploring and experimenting with new software or ideas provided they are productive and relevant in nature to all involved task.
- Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
- Onboarding and Off boarding employees
- Ability to work both independently and as a part of a team in the office
- Willingness to learn in the IT environment and take on additional responsibilities
- Maintenance of office which can include: employee workstation set-up, vendor interactions, system and tools oversight
- Graduating Senior
- Willing to constantly learn, improve and adapt quickly.
- Attention to detail and ability to multi-task.
- Strong writing and communication skills.
- A strong proficiency in excel along with a basic technical understanding is a huge plus.
- Proficient organizational skills and ability to use project management software i.e. Basecamp
- Ability to manage multiple tasks that rely on many different outside roles.
- Desire to learn inner workings and the functions of all roles within a tech company.
- Ability take small tasks and recognize the opportunity for efficiency.
- 1 year in a help desk or previous operations internship
- Knowledge of Microsoft and Google products
- 100% company contribution for Health, Dental, Life & Vision
- Company outings (after hours MarioKart tournaments, comedy show nights, impromptu salad bar lunches, happy hours)
- Unlimited PTO
- Access to the latest technologies
- Take ‘your new hire’ to lunch under ReviewTrackers dollar
- Opportunities for career development including Lunch and Learns
- Unlimited books on Kindle
- Healthy snack budget
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