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Operations Intern

| Chicago
ReviewTrackers is the rapidly-growing customer feedback platform trusted by tens of thousands of businesses. Using data, insights and technology, we partner with brands to ensure customer success. We have created an environment where employees can learn, grow and do the best work of their careers. We are seeking motivated individuals who wish to learn new things, contribute great things, and be the best version of themselves.
What you will contribute:
  • Project Collaboration. Pick up tasks around office and quickly collaborate with different roles to find a solution. Further, recognize the opportunity to collaborate different departments that were previously uninvolved.
  • General Office Improvements. Recognize areas of the office operationally or otherwise that could use general improvement, propose and rapidly execute.
  • One-off Tasks. Quickly and efficiently complete operational tasks without delay and recognize when outside roles are necessary to complete such tasks.
  • Actively work to make current operations more efficient with minimal human capital/involvement. Individual should be creative, inquisitive and comfortable with exploring and experimenting with new software or ideas provided they are productive and relevant in nature to all involved task.
  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
  • Onboarding and Off boarding employees
  • Ability to work both independently and as a part of a team in the office
  • Willingness to learn in the IT environment and take on additional responsibilities
  • Maintenance of office which can include: employee workstation set-up, vendor interactions, system and tools oversight
You have:
  • Graduating Senior
  • Willing to constantly learn, improve and adapt quickly.
  • Attention to detail and ability to multi-task.
  • Strong writing and communication skills.
  • A strong proficiency in excel along with a basic technical understanding is a huge plus.
  • Proficient organizational skills and ability to use project management software i.e. Basecamp
  • Ability to manage multiple tasks that rely on many different outside roles.
  • Desire to learn inner workings and the functions of all roles within a tech company.
  • Ability take small tasks and recognize the opportunity for efficiency.
  • 1 year in a help desk or previous operations internship
  • Knowledge of Microsoft and Google products 
Awesome Perks and Benefits at ReviewTrackers!
  • 100% company contribution for Health, Dental, Life & Vision
  • Company outings (after hours MarioKart tournaments, comedy show nights, impromptu salad bar lunches, happy hours)
  • Unlimited PTO
  • Access to the latest technologies
  • Take ‘your new hire’ to lunch under ReviewTrackers dollar
  • Opportunities for career development including Lunch and Learns
  • Unlimited books on Kindle
  • Healthy snack budget
Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • ReactLibraries
    • ReduxLibraries
    • React NativeLibraries
    • Node.jsFrameworks
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • Pivotal TrackerManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • IntercomEmail
    • SendGridEmail
    • FullContactLead Gen
    • MarketoLead Gen

Location

River North neighborhood with a short walk to dozens of lunch spots and a short jaunt to the CTA Blue, Brown and Red lines and multiple bus lines.

An Insider's view of ReviewTrackers

What’s the vibe like in the office?

The office has great vibes! It’s an open space with plenty of areas to collaborate and get away from a desk. There’s always someone playing great music on the Sonos speakers, which makes the office feel like a cool coffee shop. Sometimes there are dogs here, and we all know how awesome that is!

Mary Sadanowicz

Customer Success Manager

What does your typical day look like?

My days consists of multiple tasks such as calling the leads that come in, running product demos, or following up with prospects. The most exciting part of my day is talking to people who are genuinely interested in ReviewTrackers and showing them our amazing and valuable product.

Hannah Wise

Inbound Account Executive

How does the company support your career growth?

Constant feedback and communication are crucial to my growth. Developers on the team provide crucial feedback, and they’re always available for questions. Our V.P. of Engineering is willing to provide extra resources such as books or online courses, and he has weekly one-on-one meetings where we discuss my work and resolve any issues.

Saul Ocampo

Junior Software Engineer

How do you make yourself accessible to the rest of the team?

As the CEO and Founder of the company, I make it a goal to have lunch with members of the ReviewTrackers team every week. I enjoy getting to know everyone better and learn what drives them. These casual lunches make me more accessible to the rest of the team while allowing them to get to know me on a more personal level as well.

Chris Campbell

CEO

What makes someone successful on your team?

Our team is successful because we seize the day, we are scrappy, we set each other up for success, we honor our commitments, and we ask 'what if'. Living our values every single day.

Sam Bourjaily

Associate HR Manager

What are ReviewTrackers Perks + Benefits

ReviewTrackers Benefits Overview

100% company paid premiums for health, dental, vision, life, short-term disability, and long-term disability insurance
Blue Cross Blue Shield healthcare benefits available for both individuals and families
Company sponsored 401k match
Company stock options
FSA
Pre-tax transit benefits
Flexible PTO policy
Unlimited opportunity for career growth, learning and company impact
Monthly lunch and learns
Take your coworker to lunch on us once a month
Company Kindle with unlimited books of your choosing
Stocked kitchen with drinks and snacks

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Fitness Subsidies
We have discounts at a number of gyms around the River North area.
Professional Development Benefits
Job Training & Conferences
Diversity Program

Additional Perks + Benefits

- Free lunch with coworkers to learn and share from one another.
- Unlimited free books on Kindle for professional and personal development.
- Regularly hosted Lunch ’n Learns.

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