Software Engineering Internship (Summer 2021) at ServiceNow

| Chicago
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Description

 

Who is ServiceNow?

ServiceNow is making the world of work, work better for people. Our cloud-based platform and solutions deliver digital workflows that create great experiences and unlock productivity for our 6,200 enterprise customers around the world. In fact, we’re honored to call 80% of the Fortune 500 our customers. 

At ServiceNow, we’re looking for students who want to learn, grow, and take a giant step early in their career, all while making a giant impact. We offer 12-week internship opportunities all over the U.S. across various business functions.  

 Interns will participate in executive speaker series, career development workshops, philanthropic efforts, and team building activities. Additionally, interns will have access to LinkedIn Learning online and dedicated Summer Coach to further grow their careers with us! 


Where ServiceNow's Interns are located

  • Bay Area (HQ-Santa Clara)
  • San Diego 
  • Seattle (Kirkland)
  • Chicago
  • And more....


Why should YOU intern @ ServiceNow? 

Here’s what our “Class of 2020” has to say about working at ServiceNow:  

  • “Work within a scrum team, develop code within a corporate setting, use Git to manage source code, how to read through proprietary documentation to learn about our proprietary APIs and code base, work with the company politics to share my views on the design, implementation, and management of the ServiceNow platform” 
  • “The positive vibes in my team, and the very detailed code reviews given by my mentor and colleagues, which helped me learned a lot” 
  • “Challenging projects that taught them skills in software development and have a concrete impact on the company” 
  • “I was really glad to have important work directed my way rather than a bunch of busywork and leftover tasks” 
  • “Face-to-face exposure to senior execs and having candid conversations to learn about the company, helpful team, autonomy to learn and drive my own projects” 
  • “I've formed relationship during the summer that I know I will maintain throughout life. Putting yourself out there and letting your ambition shine results in the most rewarding experiences” 


Our internship opportunities:

Platform Engineering (Back End)

  • As a Software Engineering Intern, you will have the opportunity to become a key member of the Cloud Platform Development group. You will be mentored in the necessary skills to become successful contributors to the team.
  • You will join the development Scrum team as any other team member and work side by side with them to solve real business problems.
  • You will be writing, debugging and testing using a mix of JavaScript and server-side Java.
  • Implement web interfaces using JavaScript frameworks like React, Angular and CSS 


Application Engineering 

  • Developing across the full stack of Web technologies - JavaScript, Angular.js, React, HTML, CSS, and SQL
  • Build report interfaces and data feeds 
  • Working in a Scrum-based Agile development process that is light on documentation and meetings and heavy on coding
  • Designing and implement software that is simple, intuitive and easy to use that will allow customers to extend and customize the functionality to meet their specific business needs


Mobile Development

  • The mobile experience is one of the key areas of innovation for ServiceNow as we strive to transform user experiences for the enterprise.
  • Come join our team of talented Java backend, iOS, and Android engineers and share our passion for user experience, innovation, performance, and quality.


UI/UX Engineering

  • Build highly interactive web-based application UIs that can scale with application complexity
  • Create tools, libraries, and frameworks for other developers to build upon
  • Full lifecycle responsibility for software development from requirements and design to coding and ensuring a high degree of quality through testing and automation


Machine Learning 

  • Design, implement, test, deliver and support ServiceNow's internal predictive analytics engine as a part of the overall Platform-as-a-Service offering. Specifically, you will learn and work on:
  • Understand the business needs of Platform BU's customers
  • Translate the needs into data requirements
  • Design, code and test features that enhances the DxC engine to solve new business use cases


Quality Engineering 

  • Develop with a wide variety of automated testing frameworks, including Java, JUnit, Selenium, TestNG and other open-source projects  
  • Work within a software development team to develop, test, deploy and report on product performance, quality, security and stability
  • Test web interfaces using XHTML, CSS, and JavaScript 


Systems Engineering

  • You will be a member of a strong team of developers working to build highly scalable Cloud Infrastructure Automation
  • Solve tough technical challenges in a high energy environment with experience industry leaders and with a highly collaborative team 
  • Develop in Python and Javascript in order to help build web services and automation tools which are thoroughly specified, documented, and testable.
  • Write test plans and test automation for declarative infrastructure.


NowX IoT Software Intern

  • You will be a Software Engineering Intern on a small, focused engineering team that is shaping and executing ServiceNow’s IoT product strategy.
  • The IoT team is building a scalable, distributed processing system for large-scale IoT data.
  • Own and develop high quality and well-designed full-stack mission critical IoT projects from concept to final implementation, with the help of an experienced, knowledgeable and supportive team.


Engineering Ops, Product Operations, Technical Program Management

  • Execute large, complex, cross-functional projects 
  • Apply solid judgment across multiple competing priorities
  • Engage and build relationships with cross-functional teams and stakeholders to ensure that successful software development delivery, on time with high quality
  • Provide risk management tracking and clear status reporting to leadership team

 

Impact YOU can have: 

  • Ship code into production  
  • Code high-volume software using primarily C++ and Java 
  • Create large scale web applications using cutting edge web technologies and tooling
  • Implement web interfaces using HTML5, CSS and JavaScript (ES6+)
  • Build report interfaces and data feeds  
  • Experience with Agile and the Software Development Lifecycle
  • And more....


Who YOU are: 

  • Actively enrolled in an accredited university as a full-time student, pursuing a degree (Bachelors or Masters) in Computer Science or a related field 
  • Experience with languages such as Java, C++, Javascript, Python, or HTML/CSS
  • High levels of creativity and quick problem-solving capabilities 
  • Ability to obtain and maintain work authorization and commit to a 12-week internship in summer 2020 (May-August, or, June-September) 
  • Preferred: Demonstrated software engineering experience from previous internship, academic or personal projects, coding competitions, or publications 

 

 

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

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Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • RubyLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Maria DBDatabases
    • MySQLDatabases
    • OracleDatabases
    • Google AnalyticsAnalytics
    • PiwikAnalytics
    • Adobe AnalyticsAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ServiceNowManagement

Location

Before COVID, we were in a new building on Lake and Racine in the West Loop. Right now we're physically distanced but trying to stay social connected!

An Insider's view of ServiceNow

What’s the vibe like in the office?

When I walk into a room, I don't feel different than any of my colleagues there. I’m free to express my opinions. Whatever I bring to the table, I'm free put it out there.

Ashita

Senior Application Developer

What projects are you most excited about?

I wanted to work at a growing company. We're focused, customer-centric, and you can't beat the platform.

Olum

Project Manager

How has your career grown since starting at the company?

When a VP told me that an opportunity had opened up on the customer support engineering team, I decided to leave the beaches of San Diego, California behind. I had expressed to my manager that I want to be a CIO or an executive and this opportunity brought me leadership training as well as international business experience.

Marie

Senior Director, Technical Support Management

What is your vision for the company?

Amazing products that create great employee and customer experiences and make work, work better, is our passion.

CJ

Chief Product Officer

What’s the vibe like in the office?

This is an idea space. It’s a place where we’re all operating on the same wavelength. We’re all interested in what we’re working on, right? And you hear it in people’s voices. You see it in people’s work. Everybody wants to be here. Everybody wants to work on these problems.

Juan

Software Developer

What are ServiceNow Perks + Benefits

ServiceNow Benefits Overview

We make work better for people—including our own. From work environments that help us do our best work, to benefits and a culture that encourage employees to stay healthy, happy, engaged, and growing, we keep our people at the center of everything we do.

Culture
Volunteer in local community
Full-time employees get 20 hours per year to volunteer with the non-profit of their choice.
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Starting in 2019
Company Equity
Employee Stock Purchase Plan
Purchase company stock at a 15% discount semi-annually
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Starting in 2019 - 20 weeks for birthing parent, 12 weeks for non-birthing parent
Flexible Work Schedule
Remote Work Program
Work remotely on occasion as needed.
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Starting in 2019 - 20 hours a year starting in 2019
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
With an in house craft beer geek procuring
Casual Dress
Commuter Benefits
Pre-tax contribution plan for commuter expenses - transit and parking
Company Outings
Site social activities periodically
Free Daily Meals
Free breakfast offered daily
Game Room
Shuffle board, pool table, table games and more!
Stocked Kitchen
Some Meals Provided
Happy Hours
Every Thursday!
Parking
Relocation Assistance
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
LinkedIn Learning access, numerous internal training programs, conference attendance options
Tuition Reimbursement
Up to $5,250 reimbursed annually for qualified expenses
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Online course subscriptions available
Paid industry certifications
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