Summer 2021 Customer Operations Internship at MoLo Solutions
Seeking better, doing better. Full of energy and constantly adapting. We are obsessed with growth. Growth of our company and growth of our employees. We’re an innovative startup, making a name for ourselves in the world of logistics. We pride ourselves on being transparent, personable and dedicated. Investing in our customers, carriers and employees is what differentiates us from the competition. Founded in 2017 with just three employees, MoLo boasts over 200 employees three years later. Located in the West Loop of Chicago. MoLo has an insatiable appetite for growth, relentless commitment to customer service and an incomparable work culture. Discover something different. Find your future at MoLo today.
What will you be doing?
Be a part of our Customer Operations Internship program to gain real business experience. Be a part of our operations team. Be a part of something different.
With our extensive training and mentorship program, you will quickly become comfortable with the transportation industry, technology used, and how to build and operate carrier portfolios. Once training is complete, you will be paired with a mentor that will coach you throughout the Summer and share best practices. As an intern you will gain hands on experience and will be a part of the Customer Operations department. As a Customer Operations Intern you will be on the front lines of executing daily operations for customers' shipments. You will build and schedule shipments in a timely manner and then track the shipment for delivery. MoLo prides ourselves on great customer service, therefore you will be responsible for escalating any issues and handling all incidents to ensure the shipment is serviced.
Do you like to learn? Do you like to build relationships? Do excel at customer service? Do you like to have fun? This is the internship for you!
• Casual and fun environment focused on teamwork
• Extensive industry and technology training
• Innovative sales mentorship program
• Full-time paid Summer Internship
What we’re looking for:
• Undergraduate education at a Junior level standing preferred
• Ambitious individual who is eager to learn
• Team-oriented player
• Highly organized, excellent attention to detail and ability to multitask
• Strong communication and interpersonal skills, both written and verbal