UX Research Intern (Paid)
The Opportunity
Vivid Seats is the largest independent online ticket marketplace, sending 40,000 fans to live events. Experiences Matter. The importance of them is expanding rapidly as the industry continues to grow year over year. Working at Vivid Seats puts you front and center at the opportunity to scale our best in class platform that allow our fans to sit closer and see more.
At Vivid Seats, you will have the opportunity to work with the flexibility and the speed of a startup while operating at massive, profitable scale. We keep our teams lean, giving every single employee direct accountability to creating a positive ticket buying experience. We are relentless and move quickly to release new features and content to our applications daily. Your ideas are heard and implemented, your hard work rewarded. Being a part of our team means that you have the ability to drive impact and own the innovation that allows us to connect our tens of millions of unique monthly users to the memorable experiences that live events create.
Summary of Position
The UX Research Intern works collaboratively with members of the UX & Product team to develop deeper insights into the needs and wants of the Vivid Seats user base. With a basic understanding of the user centered design process, the user experience research Intern will support a range of research and administrative activities including: research test planning, conducting tests, note taking, synthesizing results, documenting results and analyzing site feedback. Research documentation may take the form of written topline reports, presentations, edited videos, images and infographics depending on the skillsets of the candidate.
Responsibilities
Requirements
Expectations
Candidates should be available to work a minimum 20 - 30 hours a week during school semesters and ideally available up to 40 hours/week during the summer.
Location
111 N Canal Suite #800
Chicago, IL 60606
PM18