Company Overview

At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether it’s helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.

Department OverviewWHAT DO WE DO?
Want to design products that actually matter?
At Motorola Solutions, we help people be their best in moments that matter. We help firefighters see into burning buildings and police officers see around street corners. We are making public safety smarter by envisioning new technology for the future.
The UX research team at Motorola Solutions is at the forefront of driving this innovation. We believe that immersing ourselves in the user’s world is the best way to uncover the right problems for technology to solve. We spend hours riding along with police officers in their patrol cars and take firefighter training to experience their challenges first-hand. Our customers can’t always tell us what they need, but if we watch them closely they’ll show us.
Our research team is tasked with understanding user workflows, challenges and needs. We uncover the right insights, synthesize them into actionable opportunities so that our designers and engineers can envision future technology that creates meaningful outcomes for our customers. We work closely with Interaction Designers, Visual Designers, Industrial Designers, Human Factors Experts and development teams to ensure the best end-to-end solutions.
Job Description

As a User Experience Research Intern you will work with UX researchers and Human Factors experts to conduct research, capture and synthesize insights, and present findings to various teams. You will create research artifacts like user stories and profiles, day-in-the-life scenarios, workflows and use case documents to help deepen organizational understanding of our users. Additionally, you will collaborate on a regular basis with designers, engineers and data scientists on envisioning exercises based on research insights.

ABOUT YOU:

• Foundational knowledge of UX research methodologies
• Currently pursuing a Bachelor’s or Master’s degree in Industrial Design, User Experience Design, Human Centered Design, Human Factors, Psychology, Industrial Engineering or similar field.
• Basic design skills and interest in data visualization; knowledge of Adobe CC is a plus
• Passion for research-fueled rapid ideation

Basic Requirements

Must be currently pursuing a Bachelor's or Master's degree with a graduation date on or after December 2020

Travel RequirementsNone
Relocation ProvidedNone
Position TypeIntern
Referral Payment PlanYes

EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.

If you are a current Motorola Solutions employee, please click this link to apply through your Workday account.