IT Business Analysis, Specialist - Guidewire

| Chicago, IL, USA | Hybrid
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You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
CNA seeks to offer a comprehensive and competitive benefits package to our employees that helps them - and their family members - achieve their physical, financial, emotional and social wellbeing goals.
For a detailed look at CNA's benefits, check out our Candidate Guide .
JOB DESCRIPTION:
The Technology team at CNA is seeking an IT Business Analyst as an individual contributor, representing a high level of technical knowledge, who works with business area, technology representatives and others in support of a program or project. Formulates and defines systems scope and objectives based on user needs and an understanding of the business system requirements. Leads project teams or work groups and may be the primary project contact for functional area. Accountable for assignments or projects that are high in priority, visibility and/or complexity.
The ideal IT Business Analysis, Specialist candidate will have at least three years of commercial insurance experience working as a Business Analyst, proficient in gathering documentation and business requirements from stakeholders, along with working experience in an agile environment. Although Guidewire experience is not required, it is highly preferred specifically the within the Claims Center product.
This is a hybrid position to be located in Chicago, IL.
Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:
• Collaborates with stakeholders to plans and conduct working sessions where business requirements are elicited and reviewed.
• Prepares charter, requirements, and solutions documents and supporting documentation (e.g., use cases, process flows, business rules, user interface mock-ups, etc) for the concept and definition phases of the project.
• Recommends the most viable technology solutions to management for approval.
• Supports system test planning to ensure that test conditions, scripts, validation criteria, and expected results will successfully test the business and non-functional requirements.
• Participates in design reviews to ensure that detailed designs meet the needs of business and non-functional requirements.
• Manages requirements process using the appropriate requirement management tools (e.g. Caliber RM).
• Assures that necessary research is performed in order to fully understand the business issues, develop possible solutions and to support development of innovative, cost effective solutions.
May perform additional duties as assigned.
Reporting Relationship
Typically Manager or above
Skills, Knowledge & Abilities
1. Broad understanding of the insurance industry, its products, practices and operations.
2. Broad knowledge of the system development life cycle, and technology alternatives; understanding of interface design and user centered work methods.
3. Strong knowledge of client area's business and systems.
4. Strong analytical and problem solving skills.
5. Solid oral and written communication skills and ability to convey business requirements and technical needs in clear, concise, and effective manner.
6. Solid client and interpersonal skills and ability to work effectively with clients and IT staff.
7. Ability to work independently as well as in a team environment.
8. Advanced computer skills including Microsoft Office Suite and other business related software systems.
Education & Experience
1. Bachelor's degree in Business, Computer Science, Engineering, or related discipline, or equivalent work experience.
2. Typically a minimum of four years' experience in business analysis, within the commercial insurance industry with prior experience identifying and documenting business requirements.
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CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact [email protected] .

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Technology we use

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Location

Located in the heart of the loop, CNA’s headquarters are at 151 N Franklin. With close proximity to both L and Metra stations.

An Insider's view of CNA

How would you describe the company’s work-life balance?

Work-life balance has always been a priority for me. It always will be. CNA’s hybrid working model allows me to not only maximize collaboration with my peers but also take advantage of increased flexibility by combining remote and in-office work. I’m empowered to take control of my schedule based on what works best for me and my team.

Alison Massey

Agile Scrum Master Consultant

How does the company support your career growth?

Throughout my five-year career, I’ve seen CNA value creating thinking and continuous learning. My managers actively encourage me to pursue rewarding professional development opportunities. Those opportunities have had a direct impact on my career growth. At CNA, the opportunities are endless and your career aspirations matter.

Alaina Cole

Underwritting Specialist

What unique initiatives do you have that encourage innovation?

We have an Innovation program and team that designs processes to encourage creative thinking and capture ideas across CNA. In addition to collaborating with and learning from world-class technology partners, we also host events such as our Innovation Summit and Hackathon, which bring winning competition ideas to life in real products and services.

Keith Zhang

Architecture Consulting Director

What's the biggest problem your team is solving?

A primary focus of my team is reducing the time-to-market associated with machine learning models. By leveraging cutting-edge cloud services and streamlining processes, we’re enhancing the model development lifecycle. That enhancement allows us to use efficient, effective predictive analytics when making business decisions.

Ryan Gulden

Senior AI/ML Engineer

What are CNA Perks + Benefits

CNA Benefits Overview

One of the many advantages of working at CNA is the benefits program we offer you and your eligible dependents,
beginning on the first day of your employment. The program features a variety of plans that provide health care
benefits, well-being, disability and survivor protection, and 401(k) savings, among others. Below are highlights
of the offerings.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Diversity employee resource groups
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave
Generous parental leave
Family medical leave
Adoption Assistance
Vacation + Time Off
Generous PTO
Paid holidays
Paid sick days
Office Perks
Relocation assistance
Onsite gym
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
Online course subscriptions available

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