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Grainger
North America's leading B2B supplier of maintenance, repair and operating supplies and related services.
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IT Product Lead - Data and Analytics

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  • Defines product releases for a group of IT products within the Data and Analytics platform.
  • Creates and monitors key product performance metrics.
  • Reports on product progress to the IT business unit.
  • Manages and facilitates the 18-month roadmap for the IT business unit.

Duties and Responsibilities:

  • Understand and interpret market needs and business technology strategy to translate into executable product release plans
  • Translate broad business and market needs to define product releases –
  • Define products in terms of business and functional capabilities
  • Facilitate product design and estimation
  • Work cross functionally to create and align on product deployment / go-to-market plans
  • Work cross functionally to define and create KPI drivers for product 
  • Represent the 12-18 month executable roadmap to business partners
  • Facilitate or provide product progress input to business operations review
  • Identify and define business and product needs for inclusion on 12-18 month roadmap
  • Gather requirements from existing and potential users, stakeholders and customers
  • Gain in depth understanding of underlying stakeholder needs & wants
  • Gain in depth understanding of systems architecture and interfaces to anticipate implications of solution additions, changes, enhancements.
  • Monitor the post implementation business performance of each product release.
  • Clearly articulate risks of a product release
  • Be a Subject Matter Expert (SME) for IT product management practices using agile development
  • Consistently behaves and is viewed as a leader
  • Displays a high-level of critical thinking within cross-functional teams
  • Instinctively takes on additional responsibility

 

Education and Experience required:

 

  • 10 + years’ work experience to include IT or digital product management, systems development and analysis, and business analysis
  • 5+ years’ experience work experience in large SAP or multi-channel business management systems used in supply chain, supplier management, indirect procurement, finance, legal and/or HR.
  • 5+ years IT product management experience including managing business technology roadmaps
  • Strong business acumen
  • Strong systems technical orientation
  • Proven experience in leading cross functional teams in gathering and assessing requirements to both technical and business applications
  • 2+ years working in an Agile environment
  • 5+ years working in customer-facing systems integration with large SAP system within a multi-channel business
  • Highly effective systemic thinking skills
  • Superior communication skills with proven ability to relate with both technical and business professionals.
  • Excellent relationship building and interpersonal skills
  • Proven analytical and project management skills

 


Job Segment: Analytics, Database, ERP, SAP, Procurement, Technology, Management, Operations

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Grainger Director, Product Management Matt Orscheln
Matt Orscheln
Director, Product Management
EMBRACE OPPORTUNITY
Learn new skills, explore new paradigms
Orscheln’s career has traversed nearly the entire Grainger organization, from finance to sales operations, pricing, merchandising and product management. In his current role, Orscheln works to ensure those he works with have similar opportunities by embracing transparency and helping team members explore avenues for success, build skills and cultivate curiosity about the company. “Our leadership development framework provides guidance for gaining skills in different parts of the business, helping team members to be successful in more advanced leadership roles,” he said.
Orscheln’s career has traversed nearly the entire Grainger organization, from finance to sales operations, pricing, merchandising and product management. In his current role, Orscheln works to ensure those he works with have similar opportunities by embracing transparency and helping team members explore avenues for success, build skills and cultivate curiosity about the company. “Our leadership development framework provides guidance for gaining skills in different parts of the business, helping team members to be successful in more advanced leadership roles,” he said.
My career has grown with Grainger, and in the process, I have gained experience and exposure to our business end-to-end.
Grainger Senior Product Manager Ling Ouyang
Ling Ouyang
Senior Product Manager
CUTTING-EDGE FOCUS
Develop innovative solutions to customers’ needs
As a product manager with a computer science and machine learning background, Ouyang focuses on using technology to improve Grainger’s customer experience and streamline its processes. This means leveraging AI to develop tools that help customers search for products and enable Grainger team members to understand customers’ needs more effectively. “We are encouraged to grow our skills and develop new solutions through regular interaction with customers,” Ouyang said. She credits these interactions with shaping Grainger’s high-tech approach to serving its customers.
As a product manager with a computer science and machine learning background, Ouyang focuses on using technology to improve Grainger’s customer experience and streamline its processes. This means leveraging AI to develop tools that help customers search for products and enable Grainger team members to understand customers’ needs more effectively. “We are encouraged to grow our skills and develop new solutions through regular interaction with customers,” Ouyang said. She credits these interactions with shaping Grainger’s high-tech approach to serving its customers.
Grainger encourages us to develop innovative solutions by providing us with opportunities to interact with customers and operational teams as well as support and guidance from our leaders.
Rachel Trana
Manager, Product Engineering
JOIN THE TEAM
Learn from expert leaders in tech
Trana joined the Grainger team after working for nearly a decade as a computer science professor. “I was drawn to leadership’s strong investment in our teams' success and their desire to drive modern technical and process changes to improve the ways in which teams work,” Trana said. Now managing Grainger’s KeepStock (R) engineering teams, Trana works on the company’s inventory management platform, developing the underlying APIs and algorithms that support it. To this end, her teams rely on a diverse tech stack, including Docker, AWS, Java, Kafka, Snyk, Kotlin and Spring Boot, GitHub and Helm.
Trana joined the Grainger team after working for nearly a decade as a computer science professor. “I was drawn to leadership’s strong investment in our teams' success and their desire to drive modern technical and process changes to improve the ways in which teams work,” Trana said. Now managing Grainger’s KeepStock (R) engineering teams, Trana works on the company’s inventory management platform, developing the underlying APIs and algorithms that support it. To this end, her teams rely on a diverse tech stack, including Docker, AWS, Java, Kafka, Snyk, Kotlin and Spring Boot, GitHub and Helm.
Our team feels empowered to own decisions and commitments, engage in constructive debate and decision making. We trust each other and actively listen and collaborate.
Grainger Director, Product Management Matt Orscheln
Grainger Director, Product Management Matt Orscheln
Grainger Senior Product Manager Ling Ouyang
Grainger Senior Product Manager Ling Ouyang

What are Grainger Perks + Benefits

Grainger Benefits Overview

With benefits starting day one, Grainger is committed to your safety, health and wellbeing. Our benefits provide a wide range of programs and resources for nearly every aspect of the full life you and your family lead – supporting your life today and in the future.

Some benefits are provided automatically, while others are offered at reduced group rates. Whatever you need, you’ve got this because you’ve got Grainger. Visit GraingerTotalRewards.com for a complete picture.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
Employee resource groups
Employee-led culture committees
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
Employee awards
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Team members connect in, African American, Asian-Pacific Islander, Disability, Equality Alliance, Generational, Latino, Veterans and Women's Business Resource Groups.
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Transgender health care benefits
Abortion travel benefits
Financial & Retirement
401(K)
Team members can contribute up to 75% of pay up IRS limits on a pre- or post-tax basis. Your contributions are always 100% vested.
401(K) matching
Grainger automatically contributes 6% of your eligible pay into your retirement savings plan account each pay period. This contribution is always 100% vested.
Employee stock purchase plan
You are eligible to participate in Grainger's ESPP once you have completed at least 90 days of service and are regular full-time or regular part-time, scheduled to work at least 20 hours a week.
Performance bonus
Charitable contribution matching
For every $1 a team member donates to charity, Grainger amplifies that impact with a $3 matched donation.
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Grainger supports team members and their families who are in the process of adopting by reimbursing up to $6,000 per adoption for eligible expenses.
Return-to-work program post parental leave
Fertility benefits
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Flexible time off
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Beverages and coffee on demand in our downtown locations.
Onsite office parking
We offer employees discounted parking rates at our Chicago office locations.
Relocation assistance
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Our tuition reimbursement plan covers the first $5,250 per year towards a degree program. Amounts that exceed $5,250 are reimbursed at 50% and there is no program maximum.
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications
Personal development training
View full list of perks + benefits
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