• Own the management and improvement of company-wide Knowledge Management platform
• Manage Information Security for AArete - HIPAA, HITRUST security framework
• Participate in a wide variety of projects from training end-users on a new process, to selecting a new system to solve a business problem, etc.
• Analyze, present, and implement IT solutions and / or new systems for AArete
• Jointly work to define software, hardware and network requirements
• Identify potential vendors; test, install and monitor new systems as required
• Liaise between the AArete team and the technical escalation team to ensure resolution and closure of tickets, while acting as a point of contact within the company for IT related issues
• Prepare documentation and present progress reports internally to leadership
• Diagnose and resolve hardware and software issues
• Maintain complete and accurate system and environment documentation at all times
• Travelling to vendor sites as required

Requirements

• Minimum 5 years relevant work experience
• Past experience with managing IT projects
• Prior experience working in a consulting environment is a plus
• Experience with new system selection, end to end implementation & training
• Ability to build, customize & maintain internal knowledge base and intranet
• Experience using GlassCubes strongly preferred, SharePoint or similar systems also
• Solid understanding of HIPAA and HITECH security frameworks and completion of security assessments and security remediation
• Security and project management certifications a plus
• Demonstrate ability to solve technical problems for team members
• Demonstrate above average communication skills while presenting various IT initiatives across levels in the organization
• Ability to synthesize system, security, and policy documentation in a timely manner
• Build relationships with internal team members across the organization, vendors and / or clients
• Ability to troubleshoot computing issues and escalate the required issues quickly and efficiently

Technical skills / Other qualifications

• Glasscubes, or similar knowledge management/collaboration platform management experience
• Familiarity with industry standard security and compliance frameworks (HITRUST, ISO, NIST, PCI-DSS, HIPAA)
• Prior experience participating in or conducting portions of Information Security Assessments or Audits
• Technical certifications such as MCP, MCSE, MCSA, PMP are preferred
• Security certifications such as Security+, SSCP, CISM, CEH are beneficial
• Experience administering security using Active Directory or other access control systems
• Desktop support, troubleshooting end-user hardware & software, escalating issues as needed
• Windows 7/10, MS Office 2013, Office 365, Terminal Server, network connectivity, FTP
• Able to answer a wide variety of general computing "how-to" questions quickly and accurately