Chief Compliance Officer at Pangea Money Transfer

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Founded in 2012 and headquartered in Chicago, IL, Pangea started with the mission of making money transfer simple, fair, and safe. Since then, we’ve strived to enhance security and reduce the costs and pain points of international money transfer. 

As Pangeans, we value introspection, accountability, empowerment, excellence, and above all, kindness. We believe in a fierce dedication to customer experience. We know that diversity is the key to innovation and creativity. If you have a growth mindset and you thrive under pressure, you’re a great fit for our team!

The Pangea Compliance team ensures our business is consistent with current financial regulations. This team balances legal and compliance requirements with the needs of our users. We’re looking for a Chief Compliance Officer to help the company scale its operations globally. 

As Chief Compliance Officer, you will manage an international team of Compliance and Regulatory associates, ensuring proper initiatives are in place to ensure the company maintains compliance with state and federal regulations. 

You will manage the Transaction Monitoring, AML, Regulatory, and Mexico Compliance functions. You will also be responsible for developing Pangea’s overall policies, procedures, processes, and controls (i.e. “control environment”) governing the operations for Pangea, and ensuring overall global compliance.

RESPONSIBILITIES

  • Update and expand the company’s compliance manual and procedures to mitigate AML/CTF risk. 
  • Evaluate the effectiveness of the control environment and systems for risk, governance, and compliance issues. 
  • Make recommendations for the maturation of internal processes and controls.
  • Support AML Officer in the oversight of AML program.
  • Report on metrics related to the health of the company’s AML operations. 
  • Conduct due diligence process for new partners and Enterprise clients.
  • Represent Pangea to regulators, banking partners, and investors to explain Pangea’s compliance program and gain approval for innovative new product offerings.
  • Own and manage internal and state exams.
  • Respond to information requests from state and federal regulators, law enforcement, partners, and other financial institutions pursuant to 314(b) requests.
  • Manage periodic, ad-hoc, filing FinCEN obligations (amended registrations, re-registrations, renewals, FBARs, and other applicable filings).
  • Ensure compliance with state licensing requirements in partnership with the Regulatory Affairs Associate.
  • Manage ad-hoc state reporting in the event of a change in control, new product launch, changes at the board level, and/or any other company or business changes triggering reporting obligations.
  • Advise leadership on product and business-related decisions that impact compliance.
  • Handle all high-risk cases flagged in transaction monitoring and manage the company’s PEP program.
  • Participate in and ensure proper reporting by the SAR committee.
  • Enhance the Compliance Training Program to include non-AML related compliance training and set disciplinary action for those who do not complete required training.
  • Re-design and oversee the complaints management process.
  • Oversee Regulatory change management including processes and controls to identify applicable regulatory changes and the response to such to align to regulatory expectations.

QUALIFICATIONS

  • Bachelor's degree.
  • ACAMS license. 
  • 8+ years of experience gained within regulated financial institutions, banks, e-commerce/fintech companies, or audit/consulting firms in the fields of compliance, risk management, internal controls, etc. 
  • 2+ years in payments or MSB.
  • Strong management skills. Experience managing at least 5 team members and various functions. You maintain strong relationships with your team and care about their development.
  • Expertise in BSA rules and regulations.
  • Strong presentation skills to manage diligence processes with our regulators and banks.
  • Experience with the development of governance, risk, and compliance programs.
  • Ability to design, draft, and implement policies and procedures from scratch.
  • Knowledge of the operations/requirements of various regulators overseeing the money services business (MSB) space, such as FinCEN, myriad state-level financial MTL regulators, and foreign financial regulators in Latin America and Asia.
  • Spanish language is a strong plus.
  • Basic knowledge of UDAP, Electronic Funds Transfer Act - Regulation E (including pre-authorized transfers rules), CAN-SPAM, TCPA, Right to Financial Privacy Act, Privacy of Consumer Financial Information/Gramm Leach Bliley Act, California Consumer Privacy Act (CCPA), Unlawful Internet Gambling Enforcement Act and NACHA.

Pangea is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

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Location

Pangea is headquartered in Chicago's River North neighborhood.

An Insider's view of Pangea Money Transfer

What kinds of technical challenges do you and your team face?

We constantly refine our mobile app experience to help people send money to friends and family. Behind the scenes, we build robust APIs that coordinate money transfers across many financial networks worldwide using a diverse and evolving tech stack based on AWS. We have a motivated team that is eager to take on any challenge.

Nick

VP of Engineering

What makes someone successful on your team?

What I love about Pangea is that it continues to be a place that rewards hard work and initiative. For those who can thrive in an ambiguous environment and take ownership to solve problems, Pangea offers a fantastic opportunity to see the impact of your efforts.

Josh

GM

How do you empower your team to be more creative?

You have to encourage a culture of trying new things. For people to be creative, they have to be allowed to think outside the box, and to do that they have to be OK with failure. We have to be introspective and get better each time, but failure is part of the process. That's the only way to get better.

Nishu

CEO

How does your team reward individual success?

We have a program called Pangea Props that gives everyone the ability to reward team members for their accomplishments. Props are published on a slack channel for everyone to see. It's fun to see what people are working on and help celebrate big wins. Employees can cash out their Props for real prizes like gift cards or charitable donations.

Carolyn

VP, People

What are Pangea Money Transfer Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Pangea contributes to employee Health Savings Accounts twice a year.
Disability Insurance
Dental Benefits
The cost of Pangea's dental plan with MetLife is covered 100% by Pangea.
Vision Benefits
The cost of Pangea's vision plan with MetLife is covered 100% by Pangea.
Health Insurance Benefits
The cost of Pangea's healthcare plan with Atenea is covered 100% by Pangea. We also contribute $500 to each employee's Health Savings Account (HSA) yearly.
Life Insurance
Wellness Programs
Pangea proudly provides employees with reimbursement for gyms, fitness equipment, and race entry fees.
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Pangea 3 months of paid maternity leave and 3 weeks of paid paternity & same-sex partner leave for new parents with at least 1 year of service.
Flexible Work Schedule
Remote Work Program
Pangea lets all employees work remotely at least once a month.
Adoption Assistance
Pangea provides employees with 6 weeks of paid adoption leave.
Vacation & Time Off Benefits
Generous PTO
Pangea's vacation policy includes up to 22 days of PTO for all employees, and increased amounts for each tenured employees.
Paid Volunteer Time
Pangea encourages employees to give back with paid volunteer time of 1-day per year.
Sabbatical
Pangea offers full-time employees with 4 years of continued service the opportunity to take a 2-week paid sabbatical.
Paid Holidays
Paid Sick Days
Pangea offers paid sick days of up to 5 days per year for all employees.
Perks & Discounts
Casual Dress
Commuter Benefits
Pangea reimburses employees for 100% of their monthly Ventra pass and up to $105 of their monthly Metra pass.
Company Outings
Game Room
We occupy the whole 3rd floor, and any room can turn into the game room after a long week. Meet us in the kitchen for carrom showdowns, or near the CEO's office for a Foosball tournament.
Stocked Kitchen
Our office manager has our kitchen stocked with grab & go snacks, breakfast & all the LaCroix you can handle. Not to mention, Friday treats like ice cream sundaes.
Some Meals Provided
Happy Hours
Recreational Clubs
We take beach volleyball (kind of) seriously.
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications
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