Sr. Contracts Manager
Legal |San Francisco, California, Seattle, Washington OR Chicago, Illinois

Our agreement with employees
DocuSign is committed to building trust and making the world more agree-able for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

The team
The Legal team helps DocuSign achieve strategic goals, manage legal risk, and preserve the legal and ethical integrity of the company. We are regularly involved in critical, complex operations, and partner across the business to solve challenging problems to support our growth and progress globally. We focus on providing thorough analysis and offer legal advice to foster sound decision-making and ensuring compliance with legal and other relevant standards and certifications.

This position
The Sr. Contracts Manager will provide legal support in the areas of contract drafting and negotiations, legal and policy compliance review, contract administration and process management, and other legal matters that arise. The Contracts Manager collaborates closely with all commercial facets of our organization as it expands within the US and internationally.

The focus of this position will be to support DocuSign’s business development function, primarily with respect to the generation of revenue through its ecosystem of global partners.

 This position is an Individual Contributor and reports to either a Legal Director or Associate General Counsel.

 Responsibilities

• Review, draft, revise, interpret, and negotiate a broad range of both inbound and outbound technology agreements, including some combination of SaaS and other technology licensing agreements, vendor and work for hire contracts, consulting agreements, statements of work, and nondisclosure agreements
• Focus on partnership and business development transactions, including ISV, channel reseller, integrated reseller, SI/consulting alliances, referral, distribution, tech transaction and strategic alliance agreements
• Take a leading role in defining and developing US and international partner and channel programs and related corporate policies, procedures and programs
• Assist with the development of new legal templates for emerging business models
• Assist in management and maintenance of company’s standard contract templates that streamline the contracting process, reduce friction with customer, while mitigating risk for the company
• Assist in management of contract repository, and compliance with existing contract terms and conditions, so as to determine necessity for amendment and/or extension of contracts
• Manage and meet aggressive internal SLAs, and help juggle priorities in a fast-moving environment
• Identify and promote process-enhancement through gap analyses between existing product policies and procedures and business activities
• Other areas of expertise, such as privacy and security (including GDPR and CCPA), intellectual property, or HIPAA/HITECH, will be considered as highly valuable
• Counsel and provide guidance to management, global business units, sales/marketing teams, and other orgs

Basic Qualifications

• 12+ years of experience managing and negotiating commercial contracts

Preferred Qualifications

• Proficient written and verbal communication skills
• Excellent academic credentials
• Understanding of data privacy and data security in SaaS
• Record of business-focused decision making and counseling
• Work efficiently with a client-service focus in a fast-paced, dynamic environment
• Ability to maintain productive work relationships and work collaboratively with legal area specialists to resolve issues
• Ability to analyze legal risks within contracts, and know when appropriate to escalate to attorneys within the legal team or to external resources, as necessary, for further evaluation or approval
• Demonstrate good understanding of industry principles, concepts, practices and standards of contract administration
• Superior interpersonal skills with demonstrated teaming ability to work well with peers, all levels of management, and external resources in a virtual team environment
• Comfortable working in a fast-paced, high activity environment, and able to juggle many matters at once and quickly shift from one situation or task to another
• Ability to effectively collaborate cross-functionally across teams with a team attitude that no job is too big or too small
• Talent for thinking outside of the box in confronting new issues and pursuing novel approaches to old problems
• Attention to detail, yet comfortable dealing with ambiguity
• Takes initiative and accepts personal responsibility for work
• Strong technical skill set is a must; ability to work effectively with MS Office applications and catch on to new technologies quickly is vital to success
• DocuSign, SharePoint, Salesforce, Apttus, Box, and/or Seal knowledge/experience is considered highly valuable
• JD’s and licensed attorneys are encouraged to apply 

About us

DocuSign® helps organizations connect and automate how they prepare, sign, act on, and manage agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature: the world's #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, hundreds of thousands of customers and hundreds of millions of users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people's lives. Plus, we save more trees together! And that’s a good thing.

DocuSign is an Equal Opportunity Employer. DocuSign is committed to building a diverse team of talented individuals who bring different perspectives to the business and who feel a sense of inclusion and belonging when they join our team. Individuals seeking employment at DocuSign are considered without regards to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category.

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