Manager, Data Integration (Claims)

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Arcadia is dedicated to happier, healthier days for all. We transform diverse data into a unified fabric for health. Our platform delivers actionable insights for our customers to advance care and research, drive strategic growth, and achieve financial success. For more information, visit

Why This Role Is Important to Arcadia

The Manager, Data Integration role will join the data engineering team of a healthcare data and analytics software company. This role reports to the Director of Data Integration and will involve leading a team of 3-8 data engineers responsible for implementing and/or supporting Arcadia’s claims connectors.

As a rapidly growing organization, we recognize that agility and scalability are critical to our success. Our connector team has the privilege of furthering these principles by leveraging leading edge big data technologies to make high quality data available to our customers at very low latency. We are a team of technical enthusiasts and operational problem solvers who thrive on tackling some of the most challenging problems in healthcare. Our teams are empowered to think creatively about how we deliver value to our clients and collaboratively drive improvements in our technology and approach.

What Success Looks Like

In 3 months

- Demonstrate strong understanding of the Arcadia connector technology

- Achieve familiarity with standard operating procedures for team

- Establish credibility with key stakeholders and build relationships with team members

- Oversee day-to-day work of team members, with support

In 6 months

- Independently manage the day-to-day work of the team and offer strong support to team members on individual project execution

- Provide ongoing active contribution to methodology and process for team operations.

- Be recognized by key stakeholders as committed, disciplined, self-motivated and self-organizing

- Build relationships with customer stakeholders for active product rollouts

In 12 months

- Contribute to cross-functional initiatives with other Data Operations or Customer Management peers

- Become a sought-after expert on the connector domains within your teams purview

- Engage consultatively with customer stakeholders to help ensure the success of their data integration

What You'll Be Doing

  • Overseeing the building, testing, and deployment of high-quality connectors and ingestion pipelines, incorporating lessons learned for continuous improvement
  • Engage in sprint planning, product grooming, Jira task management, and other administrative responsibilities to support efficient development processes
  • Serve as a key member of the connector leadership team contributing to the company’s data integration strategy
  • Act as a designated subject matter expert and business owner for claims data and claims implementation, as well as optimization projects for the way we implement and support our connectors
  • Provide hands on oversight for connector work with customers and assist team members with troubleshooting and clearing technical obstacles
  • Engage directly with clients and serve as an advisor throughout the connector life cycle
  • Develop and implement policies and procedures to ensure the achievement of team and company objectives
  • Evaluate team performance by gathering, analyzing, and interpreting data to identify areas to improve timeliness and quality of delivery, the achievement of key metrics, or customer satisfaction
  • Cover the following supervisory responsibilities for team:
  • - Oversee the daily work of the team

    - Provide constructive and timely performance evaluations

    - Recruit, interview, hire, and train staff

    - Handle performance management of employees in accordance with company policy

What You'll Bring

  • A bachelor’s degree in business, science, technology, or healthcare
  • 10+ years working experience in technology or data & analytics with a healthcare focus
  • Experience working directly with customers as a technical advisor  
  • Extensive coding experience in SQL/Spark/Scala for data transformation
  • Demonstrated spirit of innovation and continuous improvement
  • Independent idea generation and problem-solving, with the ability to prioritize and manage multiple strategic initiatives simultaneously
  • Excellent presentation and communication skills, including ability to create powerful materials in Microsoft PowerPoint, Excel, Word, etc.

Would Love For You To Have

  • Experience using collaboration tools such as Jira and Confluence
  • A positive attitude and willingness to adapt to a fast-paced environment
  • Proven track record in leading teams to achieve complicated, challenging objectives
  • Technical experience with NoSQL databases, database architecture, cloud architecture, Java, Python, Kafka, Nifi, and AWS

What You'll Get

  • The opportunity to redesign the way in which Arcadia delivers and supports its connectors and work alongside the healthcare leaders and innovators that make up Arcadia’s diverse client base
  • Join a mission-driven company that is transforming the healthcare industry and changing the way patients receive care
  • A supportive and remote work-friendly company with personality and heart
  • Excellent benefits including Flexible Time Off
  • Experience building and leading a growth marketing strategy from the ground up
  • Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care
  • Employee driven programs and initiatives for personal and professional development
  • Be a member of the Arcadian Community

About Arcadia helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.

This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.

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The Rockford office is in an office building in EdgebrookShops - a shopping center with locally owned businesses and restaurants. Edgebrook offers a unique blend of eclectic boutique shops, excellent restaurants, convenient service-oriented businesses, and seasonal events.

An Insider's view of Arcadia

What's something quirky about your company?

Arcadia's Got Talent (AGT) is an annual talent show that I won last year. The best part about AGT was that it encouraged me to work on something I am passionate about outside of work. All of the entries were amazing & I think it's really awesome that the company does things to bring people together and celebrate our passions outside of the office.


Engineering Manager

What does your typical day look like?

Every day is a little bit different, which I really love and helps keep me engaged! Most days I have a combination of phone screens and meetings with my hiring managers or team. I also help manage a lot of our brand partnerships that have projects through out the year and play a part in helping construct Arcadia's company culture as we scale.


Talent Acquisition Manager

How do you make yourself accessible to the rest of the team?

It's as easy as making time. I meet with my team members for one on ones to understand where their stressors are. Sometimes it's personal and I support with flexibility, time, or PeopleOps other times it's professional and these I tactically work with the team to coach or intervene.


Director, Engineering

How does the company support your career growth?

Arcadia is incredibly generous when it comes to career growth. I receive regular mentorship from my manager and leadership team. I also have a continuing education stipend that I use to take courses and attend conferences to further my skillset. My career path is mapped out and regularly adjusted with my professional interests and personal growth.


Senior Manager, Content

What are Arcadia Perks + Benefits

Arcadia Benefits Overview

We offer industry leading benefits including unlimited vacation that Arcadians are able to use to ensure their work life balance.

Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K) matching
Performance bonus
Child Care & Parental Leave
Generous parental leave
Family medical leave
Company sponsored family events
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Pet friendly
Fitness stipend
Home-office stipend for remote employees
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

At Arcadia we create programs and opportunities that allow connection with one another and bridge the work from home gap. We host themed events, contests with prizes, and provide resources for shared personal and professional interests.

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