Manager, Small Business Sales

Sales at GoTo 

At GoTo, our sales team introduces people at all levels to technologies that will make their lives easier. We're constantly innovating and refining our sales and marketing strategies to remain competitive. As a team member, you'll have access to ongoing professional development opportunities and the chance to take your skills to the next level. Join us and help change the way people think about technology. 

Your Day to Day 

As a Manager, Small Business Sales you would be working on: 

• Teaming up with Sales Leaders in developing and implementing sales strategy for the region. Strategies include maximizing renewal performance, account upsell development, and ongoing account management. 

• Working cross functionally with marketing, customer care, sales operations, and finance to establish plans to accelerate revenue growth within the region. 

• Resolving escalated client feedback and issues, which will involve speaking with the client directly in certain instances. 

• Setting performance expectations and coach team members on how to achieve metric based goals. 

• Monitoring and continuously improve metrics for sales attainment, closing ratios, lead conversion rates, appointment setting, and sales cycle optimization. 

• Preparing weekly, monthly, and quarterly forecasting and KPI reporting. 

• Coaching Sales reps, understand individual strengths and weaknesses, and work with reps sales acumen. 

What We’re Looking For 

As a Manager, Small Business Sales your background will look like: 

• Enthusiasm: Motivate and engage inside sales reps to achieve revenue targets. 

• Leadership: Grow and develop a team of inside sales reps, guiding the team on best practices for pipeline management, demand generation, rapid qualification, deal negotiation, and closing. Must have 2+ years of leadership experience with Account Executives, SaaS experience preferred.  

• Metrics-driven: Measure and analyze key performance indicators to drive improved performance and accountability. 

• Focused & Results Oriented: Implement selling strategies to drive consistency and velocity throughout the sales process. 

• Process Oriented: Help sales team in understanding how to maximize their production by using the defined processes, sales tools, and applications available. 

What We Offer 

At GoTo, we believe in supporting our employees with a comprehensive range of benefits designed to fit your life—at work and beyond. Here are just some of the benefits and perks you can expect when you join our team: 

• Comprehensive health benefits, life and disability insurance, and fertility and family-forming support programs 

• Generous paid time off, paid holidays, volunteer time off, and quarterly self-care days and no meeting days 

• Tuition and reading reimbursement programs to support your continuous learning and professional growth 

• Thrive Global Wellness Program, confidential Employee Assistance Program (EAP), as well as One to One Wellness Coaching 

• Employee programs—including Employee Resource Groups (ERGs), GoTo Gives, and our charitable matching program—to amplify your connection and impact. 

At GoTo, you’ll find the flexibility, resources, and support you need to thrive—at work, at home, and everywhere in between. You’ll work towards a shared goal with an open-minded, cohesive team that’s greater than the sum of its parts. We’re committed to creating an inclusive space for everyone, because we know unique perspectives make us a stronger company and community. Join us and be part of a company that invests in your future, where together we’ll Be Real, Think Big, Move Fast, Keep Growing, and stay Customer Obsessed. Learn more.