Account Manager, Strategic Partnerships

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HomeAdvisor and our sister company, CraftJack, are among the largest Homeservices marketplace in the nation. Part of ANGI Homeservices (ANGI), we connect millions of homeowners across the globe with home service professionals through our innovative and user-friendly products. ANGI Homeservices operates 10 brands in eight countries, and is headquartered in Golden, Colo. The Manager of Strategic Partnerships will sit in our Chicago office.

Why CraftJack

CraftJack is an emerging online referral service that is an operating brand of HomeAdvisor, the leading online marketplace helping homeowners and home service professionals connect.

More importantly, CraftJack is a great place to work! We’re a small team solving real problems, established and profitable and reaching millions of consumers each month. At CraftJack, your voice will be heard, your work will be seen, and the results will be immediately apparent.  We have a beautiful, recently renovated office in Evanston, just a few blocks from the lake and directly across the street from both Metra and CTA (and a Starbucks!). We collaborate openly and treat each other respect. And we like to have our fun.

As the Manager, Strategic Partnerships, your primary role will be to manage and cultivate CraftJack’s existing partnerships, while also working to establish relationships with manufactures, trade associations, affiliates, and franchisers for commercial partnerships.

A typical day will include: Keeping close contact with existing partners to expand relationships in a mutually beneficial manner; fielding inbound inquiries from potential partners; negotiating contract terms with new partners; and working with internal product, technology, marketing and sales teams to implement partnerships.


Additionally, the Manager, Strategic Partnerships, will work closely with the upper management, the product team, and marketing to define, develop, implement, and manage large key strategic partnerships that contribute significantly to CraftJack’s revenue and profit. The ideal candidate is a detail-oriented go-getter with senior level account management skills and a nose for great opportunities. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Assume ownership of existing partnerships and identify additional relationships with a wide range of potential partners
  • Define key partnership terms and parameters with business, legal, product, and technical teams
  • Lead cross-functional efforts that include working with Product, Technology/Engineering, and Senior Leadership
  • Evaluate economic and strategic costs and benefits of partnerships, and work with appropriate stakeholders across CraftJack to effectively create a business case
  • Stay up-to-date with all competitive intelligence and use this knowledge to help integrate CraftJack products with partners in a creative way
  • Must be a bold problem solver and have the technical and business ability to lead others, should an issue arise

QUALIFICATIONS:

  • 3-5 years of experience in Digital Account Management, Partnership Management and Business Development
  • Strong data and financial analysis skills
  • Excellent communications and interpersonal skills
  • Must be decisive, process oriented but with a results orientation
  • Prudent risk-taker
  • Ability to team with others, solve-problems efficiently, deals positively with ambiguity, and drive results
  • Ability to work well in a matrix environment and to influence individuals at all levels of the organization
  • Must have experience handling contracts and being thoughtful in negotiations
  • Ability to stay flexible and agile in fast-paced work environment
  • Home improvement or services industry experience a plus
  • BA/BS required, MBA preferred

If you're interested in a career with us, we'd love to talk. If you have questions about any of our roles, talk with one of our Recruiters by signing up for our next chat: http://www.abouthomeadvisor.com/talk-to-us/

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • JavascriptLanguages
    • Google AnalyticsAnalytics
    • HotjarAnalytics
    • VWOAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • Aha!Management
    • BasecampManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • SalesforceCRM
    • MailChimpEmail
    • MandrillEmail

Location

825 Chicago Ave., Evanston, IL 60202

An Insider's view of CraftJack

How would you describe the company’s work-life balance?

Our ethos on work-life balance and productivity today is all about performance and delivering results; less about the hours and more about the quality of the work itself. We prefer working smarter than working longer, often resulting in individuals curating their own day with enough overlap for collaboration while affording personal flexibility.

Noah Mishkin

Founder & VP of Operations

What's the biggest problem your team is solving?

After receiving feedback and questions about certain projects, efforts, initiatives, and how we prioritize product releases, it was clear we could use more information. This launched a new internal video series called, "What Is That?!", 13-minute interviews explaining how efforts align with core values, corporate goals, and customer-centric care.

Noah Mishkin

Founder & VP of Operations

How does the company support your career growth?

Individuals have opportunities to grow here at CraftJack with access to tuition reimbursement, certificate programs, and internal mentorship. We host quarterly business reviews which include a workshop focused on personal and professional growth. We've seen careers grow from part-time internships to full-time new management positions.

Noah Mishkin

Founder & VP of Operations

What is your vision for the company?

I see CraftJack continuing to do what we are best known for: questioning every precedent, principle, and asset within our industry, staying true to our customer's best interest while exploring new technology driven innovation to improve on the successful developments we've already created.

Noah Mishkin

Founder & VP of Operations

What are some things you learned at the company?

A key fundamental factor in my leadership style is empathy. It's less about making decisions based on what I've read or heard works, rather, determining what I myself would and would not appreciate as an employee. Additionally, learning how to be present in a moment and listen well is often far more effective than providing advice.

Noah Mishkin

Founder & VP of Operations

What are CraftJack Perks + Benefits

Culture
Volunteer in local community
We participate in volunteer projects like Habitat for Humanity.
Open door policy
Team based strategic planning
Pair programming
Flexible work schedule
Remote work program
Health Insurance & Wellness Benefits
Dental insurance
Vision insurance
Health insurance
Life insurance
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Professional Development Benefits
Job training & conferences
Tuition reimbursement

Additional Perks + Benefits

Local employee perk discount program. Flexible vacation and sick leave. Great health insurance options to choose from.

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