Market Manager- Groupon Getaways

| Chicago
 Groupon Getaways Market Manager is responsible for maximizing revenue of Groupon’s core products and developing strong partner hotel relationships in assigned markets.  The Getaways Market Manager is an integral part of the sales team that supports Flash and Getaway Tonight deals.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

General Responsibilities:

  • Assist the Getaways Sales Team with contracting new and existing hotel partners from presale to onboarding to launch and through deal sale period

  • Assist the Getaways Sales Team in prospecting new hotels

  • Support hotel suppliers in on-boarding, setup, rate and inventory revisions and training on use of Groupon Getaways Extranet

  • Establish, maintain and negotiate supplier relationships with hotel properties

  • Secure and negotiate competitive rates and inventory to meet room night targets, and Key Performance Indicators including peak periods

  • Create and review rate and inventory reports to provide competitive analysis to hotel partners

  • Conduct weekly competitive analysis for market, and address issues with hotels for rate/inventory, discount and margin

  • Conduct supplier evaluations, and provide meaningful reporting to partners at the property level

  • Monitor fulfillment performance by hotel suppliers and address any problems or concerns

  • Understand occupancy periods for all assigned accounts and corresponding markets

  • Resolve content, rate, and availability issues

  • Proactively secure additional inventory over high demand and compression periods

  • Secure value-adds and promotional offers for deals

  • Assist with the management of inventory blocks and rates to ensure accuracy of data and consistent supply

  • Evaluate market trends and competitor activity

  • Develop and share best practices with other Market Managers and Getaways Sales teams to help optimize market competitiveness

  • Review the quality of rates, inventory, and content on Groupon Getaways distribution paths against competitors

  • Participate in contract negotiations as needed

Qualifications:

  • BA or BS

  • Minimum of 2 years sales, account or revenue management experience in the hospitality industry

  • High level negotiation skills

  • Strong analytical skills required; working knowledge of hotel revenue or inventory management preferred

  • Proficiency in Microsoft Office applications including Excel, Word and PowerPoint, plus a thorough knowledge of Internet technologies

  • Ability to work independently and thrive in a multi-tasked, fast paced environment

  • Strong organizational as well as written and oral communication skills

  • Ability to establish effective relationships with all levels of management

  • Professional, "get it done" attitude and work ethic

Groupon provides a global marketplace where people can buy just about anything, anywhere, anytime. We’re enabling real-time commerce across an expanding range of categories including local businesses, travel destinations, consumer products, and live or lively events. At the same time, we are providing advertising options and tools that merchants can use to grow and manage their businesses. Culturally, we believe that great people make great companies and that starting with the customer and working backward moves us forward. Community matters to us on an internal, local and global scale—it’s fundamental to our company’s growth and to the well-being of the world at large. We also value self-awareness, candor, lunch and WiFi. If we match with you, please apply to join us.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
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Location

Our headquarters is nestled alongside the Chicago River in the bustling River North neighborhood, close to both blue and brown line CTA trains.
600 W. Chicago Ave Suite 400, Chicago, IL 60654

Insider's spotlight

How would you describe the company’s work-life balance?

Groupon provides an environment where I can strive for maximum work-life effectiveness, room for growth, and there is always something new to do. I enjoy spending lots of time at work because I love what I do; the hours are not burdensome, Groupon fits me. I define success in my own terms & Groupon provides us with the flexibility to be successful.

Milan

Senior Manager of Operations

What kinds of technical challenges do you and your team face?

We are working on arriving at the optimal attribution models across different areas of our business. For example, the attribution of a purchase to a specific experience — a home page feature, an email, a push notification — likely has a different window of time where we can reasonably say a specific purchase is a result of a specific experience.

Kristi

Data Scientist

How has your career grown since starting at the company?

Here at Groupon, what you do matters. I got my start at Groupon as an intern and have had the opportunity in the past (almost) 5 years to build out a global volunteer program that has engaged over 5,000 employees in over 63,000 hours of service supporting the work of close to 650 nonprofit organizations.

Alicia

Program Manager, Employee & Community Engagement

Recently, we committed to having 100% of our job descriptions reviewed for gender balance by the end of 2018. Also for 2018, work will continue with our Employee Resource Groups, who play a pivotal part in the attraction and selection of diverse top talent, and themselves can be developed and promoted into company leaders.

Carlos

Head of Diversity Recruitment

Perks of working here

401(K)
Casual Dress
Commuter Benefits
Dental
Game Room
Health Benefits
Generous Parental Leave
Recreational Clubs
Unlimited PTO
Vision
Volunteering Opportunities
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