Acquisition Manager, Paid Media

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About Tovala
Tovala’s mission is to make it easier for people to eat well.

The company pairs a countertop steam oven with innovative Tovala IQ technology with a gourmet, fresh meal delivery service.

Meals are prepped by Tovala’s top chefs and delivered straight to consumers’ doorsteps. Then, they can use the Tovala Steam Oven to automatically and perfectly cook each meal with the scan of a barcode. The oven cooks each meal on autopilot in under 20 minutes, so consumers enjoy a delicious, freshly cooked dinner with no prep and no cleanup.

The company is based in Chicago, won the New Venture Challenge at the University of Chicago Booth School of Business in 2015, participated in the Y Combinator program in 2016, launched in mid-2017, and has raised $13 million in venture capital to date.

Why Work With Us?
1. We are at the forefront of the food-tech revolution – and have a chance to improve the way millions of people eat.
2. The opportunity to help build a company from the ground up.
3. We’re a small, close team that loves to travel, have fun, work hard, enjoy life, drink, eat, and try new things.
4. Our diverse team of engineers, designers, chefs, marketers and business-people creates an amazing environment of innovation and learning.
5. We value balance in our lives. As a company we believe in sprinting for important periods of time, then taking time to clear our minds away from work.
6. Working for a food-tech company has its perks, including tons of “R&D” food, healthcare benefits and liberal vacation.

As the Acquisition Manager, Paid Media at Tovala, you’ll own our carefully measured customer acquisition efforts by driving growth through superior performance of our paid media channels including Facebook, Instagram, Google Adwords, Criteo, programmatic, and others. You’ll also successfully identify and leverage new paid channels. You’ll be in charge of scaling our paid acquisition efforts (measured by improving CAC and growth). This is an opportunity to truly own and scale paid customer acquisition at a quickly growing, innovative consumer brand.

About You
- You have at least a bachelor's degree.
- You’re a proven digital marketer with deep expertise across acquisition-marketing channels (especially Facebook), and can provide direction and ownership for Tovala’s performance marketing and acquisition strategies.
- You’ve previously scaled a B2C e-commerce brand via paid customer acquisition, and you can’t wait to do it again!
- You’re analytical with a proven track record of scoping and executing on analytics projects and a bias for A/B testing and experimentation.
- You’re results driven and bring a rigorous, metrics-driven approach to marketing and paid advertising campaigns.
- You’re comfortable evaluating an entire growth funnel using standard marketing KPIs (CTR, CPA, Site Bounce Rate, etc).
- You’re well versed in analytics platforms like Google Analytics, Mixpanel, and FullStory.
- You embrace both the science and art of effective customer acquisition.
- You’re comfortable translating brand positioning and messaging strategy into paid advertising campaigns, and can help us inform our messaging tests and strategy.
- You’re a customer-centric marketer who can think holistically about the customer journey and figure out how to use paid media channels to find the right consumers and build the Tovala brand.
- You have a strong ability to rapidly learn new skills and a deep interest in learning about a variety of topics related to startup growth, including SEO, SEM, landing page conversion optimization, viral loops, data science, etc.
- You bring a creative and open mind to the team and are ready to hit the ground running!

About the Role
- You’ll manage and allocate Tovala’s paid media budget.
- You’ll partner with our high-energy team of marketers, engineers, designers, and copywriters, to determine strategic opportunities, share best practices, and deliver on key cross-functional initiatives.
- You’ll lead the process of identifying, testing, analyzing and scaling new, paid acquisition channels with a fast moving, data driven approach.
- You’ll be responsible for day-to-day operations like account optimization and maintenance, reviewing, editing and loading ad assets, running tests, writing ad copy, and consulting for overall strategy discussions.
- You’ll foster storytelling to create a dynamic, engaging and authentic brand experience that successfully reflects the spirit of our mission throughout our paid advertising campaigns.
- You’ll develop and maintain daily, weekly, monthly, and ad hoc reporting on performance by channel, ensuring the efficiency and success of marketing efforts and spend.
- You’ll create your own data-driven hypotheses and strategies for new growth areas.
- You’ll stay on top of new techniques, strategies, tools and changes to test for better results & campaign successes. You’re someone who devours content.
- You’ll document and communicate the success (or failure!) of campaigns, and offer suggestions for ways to improve.

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Technology we use

  • Engineering
  • Product
    • GolangLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • SquirrelLanguages
    • ReactLibraries
    • ReduxLibraries
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • OptimizelyAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • SolidWorksDesign
    • FigmaDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement

Location

We have a large, open-plan office in the West Loop but we're a flexible, hybrid workplace so you can determine with your manager and team how often to come in.

An Insider's view of Tovala

How would you describe the company’s work-life balance?

At Tovala, one of our core values is leading full lives. We work hard, but also strive to create an organization that is “about time” and encourages people to prioritize their health, family, and life.

Taryn

CFO

How do you collaborate with other teams in the company?

The Data Team at Tovala abides by these principles: 1. Be a person, not your job - Respect, kindness, and levity increase the success rate of collaborative projects. 2. Best answer wins - We care about the quality – not the source – of ideas. 3. Over-Communicate - We meticulously communicate progress, blockers, and changes – though we don't nag!

Mohammad Naveed

Director of Data

How does the company support your career growth?

I have grown with Tovala from packaging meals at one of our facilities to now analyzing data on the Ops team to ensure that our customers receive their meals on time! Over the past 3.5 years I have been promoted four times. I have had the opportunity to take on increasing responsibility, understand the business, and grow immensely!

Victoria

Operations Analyst

What's something quirky about your company?

I know it sounds like a cliche when people say that their company is like a family, but truly Tovala is like my family. There’s so much care and respect among team members that motivates me and everyone always jumps right in to help. I’ve also had the privilege as an early member to see this team grow quickly and maintain the same caring culture.

Cen

Senior Director of Business Ops

What are Tovala Perks + Benefits

Tovala Benefits Overview

At Tovala, we provide a rewarding career, competitive pay, benefits and exciting perks. Our product is all about saving people time, so we promote wellness, flexibility and taking time off to do things that are most important to you. We also provide equity to all employees so we can all think like owners.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Relocation assistance
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Continuing education stipend
Continuing education available during work hours
Customized development tracks

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