Associate Manager of Field Communications

| Hybrid
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What Makes Pampered Chef Unique

We aren’t your typical company - we act like owners, seek out learning opportunities, and thrive in an environment of empowerment and accountability. We want the best people who are passionate about driving results and continuing to get better. Our team is guided by our core values and our purpose of enriching lives. We’ve set a clear strategy for growth; we’re focused on driving our reinvention and capitalizing on the numerous opportunities in a growing industry. Our open floor plan and flat organization ensure that you will collaborate across teams and work closely with our leaders. Additionally, we have a unique blend of being a long-term focused, small, agile company backed by the resources of Berkshire Hathaway.

Purpose of the Role

The Field Communications team is in charge of the strategic approach, material development and ongoing counsel and execution of all Home Office owned communications channels focused on Pampered Chef consultants. The team’s key purpose is to maximize the programs, opportunities and moments highlighted in the company’s larger strategic business plan to positively impact field performance and confidence. We accomplish this by driving the development and execution of sales enablement tools, developing engaging fun, compelling messaging and content, and delivering effective field acquisition, engagement and retention programs. As a critical member of this team, the Associate Manager of Field Communications will be responsible for bringing the daily business tools, promotions and programs worked on across the company to life for our field to directly impact the lives and businesses of our consultants.

Key Responsibilities

  • Driving the development, execution and iterative improvements to our most important monthly communications tools in partnership with our training, sales motivation, consultant success and creative teams. This includes managing story development and execution on our consultant newsletter, consultant news site, leader newsletter and additional leader tools.
  • Facilitating international communications plans and integrating U.S-focused communications programs and campaigns with colleagues in various markets across the globe.
  • Working cross-functionally with the promotions manager and recognitions manager to drive strategic and creative ongoing marketing programs for all promotions/recognition.
  • Crafting compelling positioning and messaging narratives across different consultant segments, and matching the message to the medium
  • Managing end-to-end campaign and program execution; ensuring innovative and efficient touch points, activation and implementation, analyzing campaign results regularly; identifying key learnings and actions to take as a result of learnings
  • Managing deliverables and timeline; including copyediting, proofreading and QA

 Competencies for Success

  • Communicates Effectively
  • Business Insight
  • Balances Stakeholders
  • Directs Work
  • Cultivates Innovation
  • Plans and Aligns

Measures of Success

  • Effectiveness of campaigns to motivate consultants, drive sales and support business outcomes
  • Ability to launch, manage and deliver creative work on time and in line with the project goals

Education and Experience

  • Bachelor’s required. 3-5 years of experience
  • Needs to have experience managing deliverables in some manner and experience working with communications and marketing plans/collateral

More about Pampered Chef

We are a global brand delivering curated, high-quality kitchen solutions through a network of over 40,000 independent consultants and a rapidly growing online business. We began as a Chicago-based start-up in 1980 and today are part of the Berkshire Hathaway family of companies. Now we’re leveraging our company’s strong foundation to reinvent our company and our brand for future growth. We’re searching for top talent to help reshape our company to deliver on our purpose of enriching lives one meal and one memory at a time.

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Location

Addison in a village located in the Chicago Metropolitan Area in DuPage County. Pampered Chef is Addison's largest private employer and has had a great relationship with the Village for decades! The village is known for it's great restaurants, adventurous recreational activities, and amazing people.

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