Basis Technologies
Chicago, IL

Client Strategy & Insights Partner (Remote Optional) at Basis Technologies

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The Media Services team is a passionate 250+ person group with one goal, to deliver digital solutions that move the needle for our client’s business while providing Raving Fan service. Through a combination of SMES in the areas of ad operations, analytics, media planning/buying, programmatic, search, social and strategy development, the services team has their pulse at the forefront of what’s happening across the digital landscape. This team develops bespoke solutions designed to help clients maximize their budgets and achieve their KPIs. Working closely with the client development team (sales), a primary focus of the services team is to win, grow, and retain business among a diverse portfolio of clients. The services team is responsible for stewarding $500M+ in paid digital media annually. The team has an exciting and collaborative working dynamic that amplifies Basis Technologies' winning culture.
Reporting into the SVP, Client Strategy & Insights, you will be joining, and helping to create Basis Technologies' Client Strategy and Insights Center of Excellence. You’ll be joining a team of strategists and researchers with a diverse set of skills across consulting, media & investment strategy, marketing strategy, consumer insights, performance media, and innovation.
We’re looking for someone with a strategic mind, a sharp POV, digital and data fluency and the passion to spend every day building collaborative new solutions. You’re right for this role if you have a passion for growing businesses across a portfolio of diverse clients, and you know when to look “beyond the brief” for the real opportunity. You will know how to build the trust needed to take internal and external stakeholders on the journey. Additionally, you must have a curiosity and knack for uncovering emerging opportunities and know how to combine this with audience insights that produce winning strategies that can be actioned to solve client business challenges. You are further right for this if you are a fast and adaptable problem solver, who can crack the insight on a major new business pitch today and then act as a strategic consultant to clients looking for a POV on in-housing through Basis Technologies' owned product software Basis. You must also positively impact overall client satisfaction, growth, and retention. You will further contribute by:

Client Partner & Growth

  • Becoming a trusted advisor and leader providing knowledge and insight specific to the client’s industry helping them navigate the evolving media landscape
  • Acting as a consultant and partner to senior-level clients helping align marketing priorities and business needs with Basis Technologies solutions
  • Working with media services counterparts to identify opportunities for business expansion and revenue growth among assigned clients with collaborative and measurable action plans
  • Collaborating with the broader media services counterparts to guide clients looking to in-house on operational best practices and advantages with Basis
  • Bringing a POV on effectiveness with analytics partners whether through creative performance or benchmark and KPI shifts
  • Maintaining oversight of the strategic health of the client business and relationship with Basis Technologies (measured by NPS)

Uncovering Emerging Opportunities

  • Contributing to building, training, and evangelizing a new repeatable strategic process across all clients
  • Partnering with the Media Services and Research counterparts to develop the consumer insight, consumer journey, omnichannel media strategy and measurement plan based on the client business objectives, needs, and our strategic point of view
  • Knowing the macro trends shaping the category for assigned client(s) and how trends impact media strategy and consumer behaviors. Know how to turn these into actionable test and learn opportunities.
  • Understanding the data you have and the data you need to solve your client’s problems, and working with Research and Analytics to put a plan in place to collect the data needed.
  • Partnering with Research to turn continuous ad hoc research requests into future strategic products
  • Supporting new business activity by hands-on participation through ideation sessions, strategy planning and overall presentation development 

Knack For Problem Solving

  • Contributing to creating and iterating Basis Technologies' strategic product and always push to raise the standard
  • Helping other teams elevate their thinking and go beyond their client’s brief
  • Be brave enough to challenge a convention, while also being understanding of business realities
  • Maintaining a strong pulse on emerging trends within the industry and how they can be applied to client business in an innovative, but effective and measurable way
  • Collaborating with members of the revenue team to identify, develop, and deliver solutions that leverage Basis Technologies' software+ services to solve client business challenges
  • Driving thought leadership through category/vertical white papers, new strategic products, and provocative industry point of views
  • Always maintaining (and sharing!) a high level of curiosity and passion for learning 


  • A minimum of 10-12 years of relevant experience with strategic planning, account/connections planning or similar functions that bridge an understanding of marketing, media, and consumer insight. Individuals in this role must be proficient in digital media and data fluent.
  • Finds prioritization and collaboration to be second nature
  • Experience developing strategy for both digital and traditional media with an understanding of how channels complement one another is a bonus
  • Proven track record of new and interesting thinking
  • Familiarity with leveraging CRM, first party, and commerce data for audience insight and targeting is preferred
  • Successful new business conversion with various sizes and categories of clients
  • Must possess the business acumen and persuasive presentation (writing and presenting) skills required to speak to all levels within a client organization
  • Persons in this role must be comfortable with and have prior experience influencing and partnering with senior-level clients becoming engrained in their business, acting as a consultant.
  • Strong ability to collaborate and partner with a multi-functional team to guide a high standard of work with favorable outcomes
  • Key competencies include communication, innovation, persuasion, and teamwork
  • Willingness to actively contribute to and be part of Basis Technologies' culture
  • Ability to travel up to 25-33%


  • Bachelor’s degree 


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Where we are

The Chicago Loop is a great place to work, located in a central area of Chicago accessible to major public transportation, dining and shopping.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
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    • HAProxyFrameworks
    • TomcatFrameworks
    • JettyFrameworks
    • KubernetesFrameworks
    • CassandraDatabases
    • HBaseDatabases
    • HiveDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • SnowflakeDatabases
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    • ImpalaDatabases
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    • MixpanelAnalytics
    • PixelmatorDesign
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    • Aha!Management
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    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • Salesforce PardotCRM
    • Oracle EloquaLead Gen

What are Basis Technologies Perks + Benefits

Basis Technologies Benefits Overview

While our people work to change an industry, we reward them with industry-leading perks. It’s about making sure our employees feel happy, healthy, and fulfilled when they come to work.

Volunteer in local community
Centro offers each employee one day per calendar year to use for community work or volunteering opportunities. Local offices regularly organizes group volunteer activities for employees.
Partners with Nonprofits
Centro partners with local non-profit organizations to support various causes and to organize group volunteer events for employees.
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

An Insider's view of Basis Technologies

How would you describe the company’s work-life balance?

Instead of balancing work and life, it’s about blending the two. As a parent, I may need to leave for part of the day or before 5. Everyone here understands and I don’t feel guilty. Even if I’m not sitting at my desk from 9-5, my work and my team's work will still be done on time. Basis is giving me the opportunity to live the best life I can.


Senior Director, Financial Planning

What projects are you most excited about?

I'm excited about evolving our data integrations because it is through integrations that we can automate workflows for all major channels and enable machine learning to solve complex problems at scale! I love discovering what we can accomplish through the power of data, automation, and artificial intelligence. This is the present and the future.


Director, Product Management

How has your career grown since starting at the company?

I began my career at Basis Technologies in 2017 as an intern on the Research & Insights team. Since then, I have grown to become the Director of Research. I credit much of my success to the opportunities my manager has presented to me. She is an amazing mentor who challenges me and constantly encourages growth, which makes me thrive at Basis.


Director, Research & Insights

How do you empower your team to be more creative?

One of the reasons the team is enabled to be more creative is that I don’t assume I know all the answers. I love an environment where team members come to a discussion to bounce ideas around and the magic as a path forward is co-created.


EVP, Operations

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