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Community Manager

| Chicago
Please visit https://www.screencastify.com/careers to apply. Be sure to mention "Built In" in the "Anything else..." section.
Apply now

Well hello there! Screencastify is looking for a talented Community Manager who will represent our brand to the millions of people who use and love our product .

Your mission, should you choose to accept it, is to be responsible for consistent, strategic communication across our:

  1. Email marketing
  2. Blog posts
  3. Social media
  4. Customer support
  5. Inbound sales opportunities

Interested? Keep reading.

 

About us

With millions of weekly users, Screencastify is Google Chrome’s #1 screen recording extension. Across nearly every country, people use our tool to author, edit and share videos. We’re growing extremely quickly. No two days here are the same.

Our primary users are:

  1. Schools: Teachers record lessons, flip classrooms, and create engaging and personalized content.
  2. Businesses: Teams record and edit videos to enhance the communication across marketing, U/X, and customer support.
  3. Individuals: People use Screencastify for…well, everything! Games, how-to’s, UFO chasing (seriously) – if it’s on a computers, someone has Screencastified it.

 

About you

We’re the first to admit that this is not a role for everyone. We are a small but mighty team who only through relentless dedication, honest collaboration, and strong bias-for-action continue to outperform the market. We expect you to fit this mold.

This role is perfect for a hungry, hard-working leader who wants to:

  1. Have a direct and immediate impact on a product with massive worldwide traction.
  2. Get in on the ground floor at a fast-growing, profitable startup.
  3. Earn the opportunity to build a team around you over time.

 

What you'll do

  • Build a communication strategy across all channels to support the company’s business and sales objectives.
  • Run and grow our owned media (blog, social media, case studies, efficacy studies, emails, etc.).
  • Manage our inbound sales process, fielding inquiries and nurturing those leads into customers.
  • Assist with and improve our customer support process.
  • Dive into usage data to improve user experience and inform product development.

 

You’re perfect for this role if you…

  • Are excited to join a small, fast-paced team (previous startup experience is a bonus.
  • Love the challenges, hours, and ups and downs of startup life.
  • Love interacting with and helping people (online or in-person).
  • Aren’t afraid of data. You know when to use it and when not to.
  • Are an avid social media user, and have a great sense for what works and what doesn’t.
  • Are an excellent communicator and have an eye for good design. For example, you can create an effective, beautiful email or landing page.
  • Are familiar with many popular online marketing tools like HubSpot, Salesforce, MailChimp, Google Analytics, etc.
  • Pay close attention to detail. You quickly noticed what’s different about this bullet point than all the others, and it bothered you
  • Have a 4-year college degree.
  • Bonus skills: HTML/CSS, Adobe Creative Suite, Wordpress.

 

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Please visit https://www.screencastify.com/careers to apply. Be sure to mention "Built In" in the "Anything else..." section.
Apply now
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • JavascriptLanguages
    • PythonLanguages
    • RxJsLibraries
    • NgRxLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • Google Cloud DatastoreDatabases
    • Google AnalyticsAnalytics
    • WordpressCMS
    • HubSpotCRM

Location

Screencastify HQ is located in 1871, one of the most well respected incubators in Chicago. Super easy to get to, with tons of food options!

An Insider's view of Screencastify

How would you describe the company’s work-life balance?

Work hard, play hard. Growing a company isn't easy, but we have a ton of fun going for it.

Keith

Customer Support Specialist

What projects are you most excited about?

We just launched the alpha version of a browser-based video editor. Not only was the backend tech a major breakthrough - I really feel that it's the simplest, most convenient tool of its kind. The editor alone can take this company to new heights.

Jason

Software Engineer

What are some things you learned at the company?

Don't go to the burrito place in our building. Just trust me.

James

CEO

What are Screencastify Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Casual Dress
Commuter Benefits
Happy Hours
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Please visit https://www.screencastify.com/careers to apply. Be sure to mention "Built In" in the "Anything else..." section.
Apply now
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