Competitive & Market Intelligence Manager at CCC Intelligent Solutions

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About CCC
CCC Intelligent Solutions Inc. is the technology platform for the P&C insurance economy. CCC technology, insights, and support connect industries - insurers, automotive manufacturers, collision repairers, parts suppliers, lenders, fleet operators and more - to advance decision-making, productivity, and customer experiences for thousands of clients worldwide. Clients leverage CCC's network management, data management, AI, operational workflows and customer experience solutions to efficiently scale, interact, transact and achieve their unique business objectives. CCC was ranked a best mid-sized company to work for by Forbes (2019). BuiltIn Chicago, Austin and LA named CCC a top place to work in 2020 & 2021. Diverse perspectives and experiences are core to CCC's success and award-winning culture of more than 2,000 employees worldwide. We hold inclusion as a core value and are committed to celebrating and cultivating the diversity of our team. With a 40+ year track record of innovation, CCC's tenacious spirit and growth mindset turn next generation technology into real world solutions and empower team members to expand their knowledge and potential. Headquartered in Chicago, CCC has 7 locations worldwide and is listed on the New York Stock Exchange (NYSE: CCCIS). Find out more about CCC Intelligent Solutions by visiting cccis.com.
Job Description Summary
As Manager Competitive & Market Intelligence (CMI), you will be responsible for increasing CCC's overall understanding of key competitor's capabilities and market moves in each market segment where CCC competes. Responsibilities will include regular internal communication on competitive offerings, working with the sales force on competitive positioning, working with product marketing to position CCC effectively, taking on ad hoc assignments to research competition, and working with product management to assess competitive trends and our possible solution responses.
Job Duties
  • Understand the market, current and emerging competitive threats, competitors' solutions, product strengths and weaknesses, strategies, and partnerships
  • Complete research, analysis, and synthesis of information to understand the competitive landscape, competitor profiles, market position, SWOT analysis
  • Create and maintain a scalable repository of competitive information
  • Publish regular information on competitive moves in the market
  • Collaborate with Product Marketing to create product content to articulate the competitive benefits & differentiators of our product offerings and inform messaging strategies
  • Work with the markets to set up feedback loops to funnel information received through customer channels back into CCC competitive positioning
  • Formulate competitive sales strategies, positioning and tools (training content, sales alerts, battle cards, product feature and positioning comparisons) to aid sales effectiveness
  • Work on ad hoc projects to assess competitive capability and market position
  • Be the "Go To" person on questions regarding competition that require fast response
Qualifications
  • Bachelor's Degree in engineering, sciences, marketing, business, statistics, or other technical area
  • 4 or more years of total experience, preferably with a software company
  • 2 or more years of experience in a position requiring understanding of competitive threats - for example marketing, product management, sales, or sales engineer
  • Strong relationship building skills with external customers and proven experience with interfacing with internal cross-functional teams
  • Excellent written communication skills - high level executive briefs as well as detailed analysis
  • Excellent verbal communication skills - communicate with business partners, internal audience, senior management executives, technical analysts, developers, & other cross functional staff
  • Experience with Insurance or Automotive Service Industry preferred
  • Working knowledge of all aspects of Microsoft Office suite of products
  • Advanced Excel skills - PivotTables, vlookup, charting, etc.
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Location

Two city blocks and twenty-five stories of innovation and culture. theMART is interwoven into the fabric of Chicago’s history as an innovator in tech

An Insider's view of CCC Intelligent Solutions

How would you describe the company’s work-life balance?

I've been here 5 years, and I learn something new everyday. I have the opportunity to grow my skill set, the flexibility to spend time with my family, and the support to accomplish my professional goals.

Prasanthi

Senior Manager, Quality Assurance

What's the biggest problem your team is solving?

We are looking at every single aspect of the vehicle lifecycle related to insurance and collision. We’re injecting key technologies across the spectrum to create a modernized consumer experience. This includes using telematics for vehicle underwriting. detecting accidents to enable insurers and OEMs to proactively reach out to their customers.

Jason

Senior Vice President, Product Strategy and Management

How has your career grown since starting at the company?

When I started as an intern at CCC, I was trusted to work with extraordinary technology. Now, as a DevOps Manager, I get to work on those technologies and new ones with other pioneers - that type of innovation ignites my creativity.

Amin

Manager, DevOps

How do you empower your team to be more creative?

Our teams are technically adept and highly capable. Equally, if not more importantly, they have a passion and desire to learn. We're not satisfied just cranking out code, there is a strong desire to learn about our customers and be creative

John

Senior Director, Product Management

How does the company support your career growth?

Employees get to learn about multiple products across our entire customer base. This allows employees to figure out what area aligns best with their strengths and interests, and where they are looking to grow.

Susanne

Senior Manager, IT Operations

What are CCC Intelligent Solutions Perks + Benefits

CCC Intelligent Solutions Benefits Overview

Perks are fun, but they should also be highly functional. So we offer more than just free coffee and gym membership benefits (though we've got those, too). We offer comprehensive and well thought-out benefits for your health, happiness and bank account.

Culture
Friends outside of work
Eat lunch together
Daily sync
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Diversity
Dedicated Diversity/Inclusion Staff
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
CCC's Flexible Spending Accounts (FSA) help employees cover out-of-pocket expenses with pre-tax contributions for medical, dental, vision, prescription drug, and dependent care expenses.
Disability Insurance
CCC provides short-term and long-term disability insurance.
Dental Benefits
CCC provides two dental plans with Aetna, PPO and DMO.
Vision Benefits
CCC provides two vision plans with VSP.
Health Insurance Benefits
CCC offers four medical plans offered through BCBSIL (PPO, Health Savings Account [HSA], Health Care Account [HCA], and Kaiser Permanente HMO.
Life Insurance
Pet Insurance
Wellness Programs
CCC's wellness programs includes annual physicals, financial and mental wellness, and weight loss programs. All of these are provided free of charge.
Onsite Gym
Retirement & Stock Options Benefits
401(K)
CCC offers ROTH and/or pre-tax contributions.
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Flexible Work Schedule
Remote Work Program
CCC allows employees to work remotely pending their team and manager's discretion.
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
We also give all our employees an additional day of PTO as a cultural observance floating holiday, and can be used as our employees see fit.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Parking
Depending on your location (Chicago, Austin, LA) we do provide either free parking or subsided parking fees for our employees.
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
CCC offers tuition reimbursement to an accredited academic institution for all full-time employees up to $5,250 annually.
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Online course subscriptions available
Paid industry certifications

Additional Perks + Benefits

We know that investing in employee development is crucial. Employees have access to the CCC Learning Academy. The CCC Learning Academy was created as an internal platform for you as an employee. You come here to learn new skills such as time management, cooking, financing a home or career and business development. We empower our employees to learn within these four walls, but then go out and collaborate on these ideas with friends and family

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